2/10
Beautiful hotel and location however the check in experience was not great. I booked a 2 queen bed cottage room and was given a 2 queen bed room with balcony after asking about it the girl first told me all of our cottages are booked which I replied to her but I booked one of those rooms she proceeded to step to the back and came back and told me the room has a leak so we have to give you a regular room. No type of trying to make it better somehow no type of apology nothing. If I wouldn’t have asked nothing would’ve been said. Just terrible service to be charged to a better room and then just putting you in a regular room.
Blanchy
Séjour en famille de 1 nuit