10/10 Exceptional
Deborah
Sep 27, 2026Absolutely the PERFECT place to be in the heart of Madrid and close to everything! Great food and shopping and sightseeing nearby. It was a wonderful stay and I can’t wait to come back!
chic&basic dot
City-center hotel within walking distance of Puerta del Sol
Choose dates to view prices
Chic&basic dot offers a fantastic location, putting you just a 5-minute walk from Puerta del Sol and Gran Via. Also, Plaza Mayor and Plaza de España are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and central location. Public transportation is just a short walk: Callao Station is 3 minutes and Sol Station is 4 minutes.
9.2
Wonderful
Popular amenities
- Free WiFi
- Air conditioning
- 24/7 front desk
- Non-smoking
Main amenities (9)
- Daily housekeeping
- Breakfast available
- 24-hour front desk
- Air conditioning
- Front-desk safe
- Multilingual staff
- Concierge services
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Private bathroom
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
- Minibar
- Bathtub or shower
CA $232
CA $256 total
includes taxes & fees
Nov 11 - Nov 12
Room options
Check availability for these dates
Showing 3 of 3 rooms
Classic Room
9.2Wonderful
37 reviews
- 15 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Deluxe Room
9.0Wonderful
141 reviews
- 18 sq m
- 1 bedroom
- Sleeps 2
- 2 Twin Beds OR 1 Queen Bed
Superior Double Room, Terrace
9.0Wonderful
24 reviews
- 18 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the area
Calle del Maestro Victoria 5, Madrid, 28013
What's nearby
- Gran Via - 2 min walk - 0.2 km
- Plaza de Callao - 2 min walk - 0.2 km
- Puerta del Sol - 3 min walk - 0.3 km
- Plaza Mayor - 5 min walk - 0.4 km
- Royal Palace of Madrid - 8 min walk - 0.7 km
Getting around
- Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
- Madrid Principe Pio Station - 19 min walk
- Madrid Recoletos Station - 20 min walk
- Madrid (XOC-Atocha Train Station) - 25 min walk
- Callao Station - 3 min walk
- Sol Station - 4 min walk
- Gran Via Station - 5 min walk
Restaurants
- Cafetería El Corte Inglés - 1 min walk
- Chocolateria 1902 - 3 min walk
- Terraza De Gourmet Experiencie Callao - 2 min walk
- Makáá - 3 min walk
- Oroya - 1 min walk
About this property
chic&basic dot
- Chic&basic dot offers a fantastic location, putting you just a 5-minute walk from Puerta del Sol and Gran Via. Also, Plaza Mayor and Plaza de España are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and central location. Public transportation is just a short walk: Callao Station is 3 minutes and Sol Station is 4 minutes.
At a glance
Hotel size
- 51 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
- No onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Luggage storage
- Multilingual staff
Facilities
- Safe-deposit box at front desk
Accessibility
- Elevator
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
Room amenities
Be entertained
- Flat-screen television
Home comfort
- Air conditioning and heating
- Minibar
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Private bathroom
- Bathtub or shower
- Soap and shampoo
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
Fees & policies
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Pets
- Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Frequently asked questions
Does chic&basic dot offer free cancellation for a full refund?
Yes, chic&basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at chic&basic dot?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at chic&basic dot?
Sorry, there's no onsite parking at chic&basic dot.
What are the check-in and check-out times at chic&basic dot?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at chic&basic dot?
No, this hotel doesn't have a casino, but Casino Gran Via (6-min walk) is nearby.
What's the area around chic&basic dot like?
Chic&basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Puerta del Sol. Travelers say the local area is good for shopping and very central.
Have a question?
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chic&basic dot Reviews
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
9.6
Staff & service
9.2
Property conditions & facilities
What guests liked
- The restaurant attached to the hotel offers delicious and convenient dining options with excellent breakfast. (37 reviews)
- Breakfast was a highlight, described as very good, delicious, tasty, and made to order. (47 reviews)
From real guest reviews summarized by AI.
Popular mentions
RoomLocationService staffBedShowerRestaurantCitiesBreakfastBathroomAmenities10/10 Exceptional
Lizette
Sep 23, 2026Perfect location. Super nice staff. Nice rooms
10/10 Exceptional
Brian
Oct 12, 2026Perfect location between Ponte, Vecchio, Bridge and pity Palace wonderful staff wonderful room, great food and near so many good restaurants and leather shops. What else could we do? We were in the middle of everything. It was awesome.
10/10 Exceptional
kimberlee
Jul 28, 2026Great location, friendly staff. We stayed here for one week and enjoyed Madrid!!
10/10 Exceptional
Dinu
Sep 7, 2026A very place in the middle of Madrid! Very helpful staff. The Naked restaurant at the ground floor (somehow related to the hotel) serves very tasty food.
8/10 Very good
Jean-Paul
Sep 12, 2026Very central location, room was clean and comfortable,.staff was very nice and helpful, unfortunately the lobby looks a bit faded which is an easy fix.
10/10 Exceptional
Kai
Jun 19, 2026Excellent hotel with perfect location in the city
10/10 Exceptional
Michelle
Jul 30, 2026We loved our stay. The staff was so helpful. Everything was very clean and enjoyable. It is in a great location. We will definitely be back,
10/10 Exceptional
Brooke
Aug 20, 2026Very conveniently located in the city center. Clean rooms, nice shower. The tote bag gift was a nice touch. Would recommend for a first trip to Madrid to easily get around via subway.
10/10 Exceptional
Francisco
Jul 10, 2026Centrally located, the helpfulness of the staff who fully arranged for me a car to the airport for 5:30 am.
10/10 Exceptional
chloe
Jul 12, 2026the hotel is in a great location, super close to the metro line and shops. the staff were friendly and helpful, and the room was clean and spacious. we would stay again
10/10 Exceptional
Clare
Apr 20, 2026All round great stay. Location is perfect for exploring and the staff were so helpful.
10/10 Exceptional
Marylena
Jun 5, 2026The room was big and really clean, they are in a great location, almost everything is walking distance and the staff was really helpful when we had questions.
10/10 Exceptional
Ja'Nissa
Jun 2, 2026Very clean, very centrally located
10/10 Exceptional
Annette R
Jun 15, 2026This hotel is the perfect location with a friendly and helpful staff. The rooms are prefect, clean and spacious with an added bonus of a terrace. Its a quite hotel with great amenities.
10/10 Exceptional
iman
Feb 25, 2026Excellent location and hotel
10/10 Exceptional
Hilde
Apr 3, 2026Great location and really friendly and helpful staff.
10/10 Exceptional
Sarah
Apr 13, 2026Amazing customer service, clean rooms, great location.
8/10 Very good
Oscar
Jul 19, 2026Decent sized room with king size bed located just off the main strip of Madrid, close to metro, attractions, shopping and restaurants. Room could have been slightly cleaner, with some scum build up on the shower walls, but other than that a decent hotel for the price.
10/10 Exceptional
carolina
Mar 25, 2026Perfect location, nice room, friendly staff and reliable Wifi.
10/10 Exceptional
Melissa
Jul 30, 2026Excellent location in between Puerta del Sol and Callao. Friendly staff. Working elevator. Modern rooms equipped with fridge, Nespresso machine, TV, safe and great working a/c. Nice hot water in shower but be aware that bathroom doesn’t have a door, in case you are traveling with other people not family. 3rd floor rooms have a small spaniard styled balcony that we loved. Would say this hotel is a hidden gem!
8/10 Very good
Marina
May 29, 2026Perfect location, great rooms with cool decor. Friendly staff. Would have been nice to have more natural light in the room and ventilation, but otherwise, great for a short stay in the city.
10/10 Exceptional
Priya
Apr 21, 2026Clean room, amazing location and really sweet staff. Would highly recommend
8/10 Very good
Catherine
Nov 17, 2025Location, quiet room, very good breakfast
10/10 Exceptional
Laura Martinez
Apr 15, 2026Really pleasent stay. Staff was wonderful, amenities clean and working properly. It is VERY quiet and peaceful even though it’s situated in a very busy street. Very good location and good value for money.
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