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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury beachfront hotel with outdoor pool, near Jomtien Beach

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Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, sun loungers
Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)
Two - Bedroom Suite
Lobby
Front of property
On Pattaya's vibrant Walking Street, The Sanctuary Resort Pattaya, BW Signature Collection offers a tranquil escape with Thai massage and spa services. Enjoy ocean views at one of the two on-site restaurants or unwind at the outdoor pool with sun loungers. Stay connected with in-room WiFi and make use of amenities like a gym and business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CA $64
CA $76 total
includes taxes & fees
Aug 15 - Aug 16

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Twin Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Twin Beds, Balcony, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

1 bedroom, in-room safe, desk, laptop workspace

2 Single Beds, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2

View all photos for Deluxe Double Or Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Or Twin Room

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Deluxe Room, Balcony, City View

  • Sleeps 2

2 Single Beds, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

1 King Bed, Non-Smoking, Junior Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite-1 King Bed, Non-Smoking, Premium Room, Balcony, City View, Living Room, Bathtub

  • Sleeps 2

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite-1 King 1 Bunk Bed, Non-Smoking, Family King Suite, Balcony, City View, Living Room, Bathtub

  • Sleeps 2

View all photos for Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Suite-1 King 1 Bunk Bed, Non-Smoking, Family Room, Balcony, Ocean View, Living Room, Bathtub

  • Sleeps 2

Similar properties

Exterior

The Heritage Pattaya Beach Resort

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 138 reviews
The price is CA $81
CA $98 total
includes taxes & fees
Aug 15 - Aug 16
The Heritage Pattaya Beach Resort
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About the area

Map
352/430 Phra Tam Nak Soi 6, Moo 12, Nongprue, Banglamung, Pattaya, Chonburi, 20150

What's nearby

  • Dongtan Beach - 5 min walk - 0.5 km
  • Jomtien Beach - 4 min drive - 2.7 km
  • Walking Street - 5 min drive - 3.1 km
  • Pattaya Beach - 5 min drive - 3.5 km
  • Central Pattaya - 7 min drive - 4.6 km

Getting around

  • Utapao (UTP-Utapao Intl.) - 52 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 106 min drive
  • Don Mueang Intl. Airport (DMK) - 137 min drive
  • Pattaya Tai Station - 14 min drive
  • Pattaya Station - 19 min drive
  • Sattahip Ban Huai Kwang Station - 25 min drive

Restaurants

  • ‪Dom Pizza - ‬5 min walk
  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Kwan - ‬8 min walk
  • ‪The Heritage Pattaya Beach Resort & Spa - ‬10 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

The Sanctuary Resort Pattaya, BW Signature Collection is a great choice for your beach stay in Pattaya. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in Thai massages. Oceana Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, German, Russian, Spanish, Thai

At a glance

DONE

Hotel size

    • 165 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Free covered onsite extended parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • On the beach
  • Beach nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

Dining

Oceana Restaurant - This restaurant serves breakfast only.
Rooftop Bar & Restaurant - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately THB 350 for adults and THB 175 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.

Also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

Is there a pool at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, there's an outdoor pool.

Are pets allowed at The Sanctuary Resort Pattaya, BW Signature Collection?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, there's free self and extended parking.

What are the check-in and check-out times at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Sanctuary Resort Pattaya, BW Signature Collection and nearby?

The Sanctuary Resort Pattaya, BW Signature Collection has an outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near The Sanctuary Resort Pattaya, BW Signature Collection?

Yes, there are 2 onsite restaurants, featuring ocean views and poolside dining.

Does The Sanctuary Resort Pattaya, BW Signature Collection have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Sanctuary Resort Pattaya, BW Signature Collection like?

The Sanctuary Resort Pattaya, BW Signature Collection is a short 5-minute walk from Dongtan Beach and 2 minutes' walk from Phra Tamnak Beach.

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The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Location
Sharks
Aquariums

What guests liked

  • The property is conveniently located just a short walk to the beach. (7 reviews)
  • The rooftop pool area was good and always had available beds. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Okay

Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .
Michael, 7-night trip

10/10 Excellent

Comfortable relaxing hotel

The staff are super kind, polite and professional. They MAKE the visit.
Peter, 7-night trip

2/10 Terrible

Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.
John, 4-night trip

10/10 Excellent

Great location great hotel

Location near one of the prettier parts of beach, loads of nearby restaurants and bars but not a loud area at night. Great night market nearby with great food. What I'd call the nicer part of Pattaya and a great break away from Bangkok. The hotel is modern and room spacious and well decorated, booked a suite and loved the space and comfort.
3-night trip

10/10 Excellent

Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.
Jean, 4-night trip

10/10 Excellent

Amazing very friendly staff and perfect room
Kishan, 3-night trip

8/10 Good

Ok

Okey hotel in the upper class. Bad Wi-Fi in room….
Sven, 18-night trip

6/10 Okay

Its in a good area close to the beach
Craig, 5-night trip

10/10 Excellent

Great location, friendly staff, very clean had to extend my stay due to great service
Norak, 2-night trip

10/10 Excellent

Nice hotel,clean rooms and very friendly staff!!
Daniel, 2-night trip

10/10 Excellent

Great hotel and wonderful helpful staff
Mark, 14-night trip

10/10 Excellent

Great place
henry, 7-night trip

10/10 Excellent

Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
david, 2-night trip

8/10 Good

Very nice staff. Clean and good Hotel.
Keith, 14-night trip

8/10 Good

Nice resort. Very clean.
Jeffrey, 2-night trip

8/10 Good

Overall nice

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too
PRITESH, 4-night trip

4/10 Poor

Staff aren’t that friendly, parking is bad,
Alireza, 1-night trip

6/10 Okay

This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.
Peter, 8-night trip

10/10 Excellent

After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
EDWARD, 1-night trip

8/10 Good

For the rate paid the stay at The Sanctuary was excellent, staff were very friendly and helpful, good location. Only small negatives were general upkeep, for example cleaning the elevator windows, and especially electical outlets in the room, most were so worn they would not work with a phone charger. Overall an enjoyable stay and would recommend.
Stephen, 2-night trip

8/10 Good

a
THEOFANIS, 8-night trip

10/10 Excellent

Great memories made here

Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!
Andrew, 6-night trip

6/10 Okay

It was a beautiful hotel. Lovely room. However, the lobby and restaurant was way too hot. Very uncomfortable to sit there.
Adrienne, 4-night trip

8/10 Good

Great hotel but Breakfast not very good Not enough beds by pool
Perry, 15-night trip

8/10 Good

Cleanses needs to be improved, staffs are polite and helpful
Zijian, 2-night trip