The St. Regis San Francisco, San Francisco

Usually one of my favorite hotels in SF. Great location, service, etc. Unfortunately, due to ongoing labor strike with Local2, not only where they unable to provide room service/full service at their restaurant (minor inconveniences), but the Union was creating a disturbing amount of noise and disruption in front of the hotel, banging drums, using megaphones etc. from before 7 am. This noise pollution impacted my room. When resolved, Hotel will be back at the top.

perfect place

A beautiful hotel with super friendly and helpful staff.

I’ve stayed twice once in January and again in February. Both times the in room heating systems weren’t working and had to call the house engineer to fix the problems. It still didn’t get fixed properly where we’re frozen the entire trip. Most likely I won’t come back to patronize your business. Paid up to $1,000 per night to be frozen????!!!!!

Very clean, modern hotel. Has some nice art throughout and I believe they will give you a tour of the pieces. Great location for us. Upgraded us for our anniversary. Seriously, no complaints.

I have stayed in this hotel many many times over the last 10 years or so. In fact, my wife and I got engaged here. I also stay on a frequent basis at the Four Seasons. The St. Regis is modern, clean and very comfortable. The rooms tend to be large. I will say, however, that it has been a year or so since I last stayed here. The service was a bit spotty. Not across the board, but just here and there. Front desk and check-in was great. Bell service/front door was fantastic. All staff was very friendly and nice. However, we found ourselves following-up on certain requests. For example, we called for ice. Nothing for 30 minutes or more. We called again. 20 minutes later it was delivered. There are a few other similar examples. Nevertheless, I will continue to stay here, but in the hopes that these small issues improve.

Unfortunately I was in the hotel during the large SF convention of last week. The place was extremely crowded and, next to my room was a meeting room for participants of the convention. Hence a lot of nuisance and noise over the whole day, starting early in the morning. For non participants of the convention this nuisance is unacceptable given the price of USD 1500/day. Hotels.com should have warned prior to booking that during the convention a guest would be confronted by a lot of nuisance. Just in one word: Very nice hotel but terrible experience: total waste of money !

Perfect everything. Great soft spoken staff. Always positive. Beautiful room. Fun lobby lounge. Great location.

Wonderful service. Ideal for business. Great location. I highly recommend it.

Probably one of the best stays i have had in the country, the staff where very friendly and helpful, accommodating and understanding even when I called in advance to my stay. Room was almost perfect, good location, close to a lot of restaurants, etc. Would definitely stay again if possible. In short just loved it.