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The Lodge at Chaa Creek

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Rainforest Cottage Double Room | In-room safe, individually decorated, individually furnished, desk
Outdoor pool, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Rainforest Cottage Double Room | In-room safe, individually decorated, individually furnished, desk
Rainforest Cottage Double Room | View from room

Overview of The Lodge at Chaa Creek

The Lodge at Chaa Creek

3.5 star property
Mountain hotel in San Ignacio with spa and outdoor pool

9.6/10 Exceptional

33 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
77 Burns Ave, Cayo, San Ignacio

Room options

About this area

What's nearby

  • On the riverwalk

Getting around

  • San Ignacio (CYD-Town Airstrip) - 1 min drive
  • Belmopan (BCV-Hector Silva) - 58 min drive
  • Philip S. W. Goldson Intl. Airport (BZE) - 115 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Benny's Kitchen - 6 min drive
  • Rolson Cocina - 8 min drive
  • Sanny’s Grill - 9 min drive
  • The Great Mayan Prince - 9 min drive
  • D’Sky Bistro - 9 min drive
Map

About this property

The Lodge at Chaa Creek

The Lodge at Chaa Creek is just 0.2 mi (0.3 km) from the airport and offers a shuttle (available on request) for BZD 310 per vehicle one way. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a bar/lounge, and a spa tub are other highlights at this Colonial hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Tourism Gold Standard (Belize)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle from 7:00 AM to 3:00 PM*

Offsite

  • Area shuttle within 10 mi*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Canoeing
  • Cave exploring nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 23 buildings/towers
  • Built in 1981
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The Spa at Chaa Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of BZD 310 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • Guests under 13 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Tourism Gold Standard (Belize).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Chaa Creek
Chaa Creek Lodge
Chaa Creek San Ignacio
Lodge Chaa Creek San Ignacio
The Lodge at Chaa Creek Hotel
The Lodge at Chaa Creek San Ignacio
The Lodge at Chaa Creek Hotel San Ignacio

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at The Lodge at Chaa Creek?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Lodge at Chaa Creek?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at The Lodge at Chaa Creek?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Lodge at Chaa Creek?
Yes, there's free self and extended parking. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by The Lodge at Chaa Creek?
Yes, an airport shuttle is available from 7:00 AM to 3:00 PM on request. The charge is BZD 310 per vehicle one way.
What are the check-in and check-out times at The Lodge at Chaa Creek?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Lodge at Chaa Creek and nearby?
Have fun with onsite activities like horseback riding, rowing, and hiking. Additional recreation onsite includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Lodge at Chaa Creek also has an outdoor pool and spa services, as well as a picnic area and a garden.
Are there restaurants at or near The Lodge at Chaa Creek?
Yes, there's an onsite restaurant. Nearby restaurants include Benny's Kitchen (2.7 mi), Rolson Cocina (4.9 mi), and Sanny’s Grill (5.3 mi).
Does The Lodge at Chaa Creek have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Lodge at Chaa Creek like?
The Lodge at Chaa Creek is located on the waterfront. Popular attractions include Xunantunich Mayan Ruins, which is 8 minutes away by car.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.7/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top notch jungle resort bangalo
kwangjae, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended
Fantastic. An oasis of luxury in a tropical forest. The grounds are amazing - like staying in a botanical garden. Staff was very friendly and helpful. All meals at the on-site restaurant were excellent. Pool is fantastic. Only drawback is no air conditioning. It does cool off just a little by late at night, but the humidity is real. During the day, jumping in the pool is a great way to cool off. Well located for day excursions to nearby Mayan ruins including Xunantunich and the must-do ATM cave.
jonathon, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thyago, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

10 out of 10
Fantastic stay at The Lodge at Chaa Creek. The team couldn't have been friendlier and more accommodating. Each person we interacted with was genuine, thoughtful, and was passionate about Belize! I recommend everyone book the cooking class through the hotel.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Annie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place!
Amazing diversity of activities, knowledgeable staff of guides and naturalists. Even the bartenders were amazing and welcoming. Top notch place!
Jeanine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Terrific place but not all rooms have ac.
Dede, 4-night trip
Verified Orbitz guest review