See all properties

Barceló Royal Beach – All Inclusive

5.0 star property
All-inclusive hotel with full-service spa, connected to a shopping center, near Sunny Beach

Choose dates to view prices

Photo gallery for Barceló Royal Beach – All Inclusive

Aerial view
32-inch flat-screen TV with satellite channels, TV, table tennis
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
32-inch flat-screen TV with satellite channels, TV, table tennis
At Barceló Royal Beach – All Inclusive, indulge in the ultimate Sunny Beach retreat. Horseback ride along scenic trails or unwind at Paradise Spa with a rejuvenating facial treatment. Savor international cuisine at one of two on-site restaurants and enjoy a coffee or cocktail by the poolside bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Non-smoking
  • Pool
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • 4 hot tubs
  • Free children's club
  • Free casino shuttle
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Private bathroom
The current price is CA $186
CA $205 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Sea View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Sea View (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Apartment (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Sea View (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, Pool View (2 Adults + 1 Child)

Resort view

Apartment, Pool View (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Separate bedroom
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Pool View (2 Adults + 2 Children)

Resort view

Apartment, Pool View (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2 Adults + 1 Child)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room (2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room (Deluxe)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Pool View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, Pool View

Resort view

Apartment, Pool View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
HDTV
Sofa bed - double
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Pool View (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, Pool View (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Room (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Apartment

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
Sofa bed - double
  • City view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment (2 Adults + 2 Children)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Apartment (2 Adults + 2 Children)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed - double
Blackout drapes/curtains
  • City view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed
Seasonal outdoor pool, sun loungers, lifeguards on site

Hotel Alba - All Inclusive

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
7.0 out of 10, Good, 4 reviews
The price is CA $136
CA $149 total
includes taxes & fees
Jun 1 - Jun 2
Hotel Alba - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Resort Sunny Beach, Sunny Beach, 8240

What's nearby

  • Sunny Beach - 3 min walk - 0.3 km
  • Luna Park - 7 min walk - 0.6 km
  • Action Aquapark - 8 min walk - 0.7 km
  • Platinum Casino - 13 min walk - 1.1 km
  • Aqua Paradise - 6 min drive - 5.8 km

Getting around

  • Bourgas (BOJ) - 33 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free casino shuttle

Restaurants

  • ‪Chaika Beach Hotel Sunny Beach - ‬4 min walk
  • ‪Playa Beach Bar - ‬6 min walk
  • ‪عصير Sunny Beach Juice - ‬6 min walk
  • ‪Beach Bar Mania - ‬7 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Barceló Royal Beach – All Inclusive

At Barceló Royal Beach – All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Sunny Beach. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Chefs Buffet, one of 2 restaurants, offers garden views and serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Premium soft drinks included
Room service during certain hours
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Spa facilities
Limited spa services
Kids club

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

Bulgarian, English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 241 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 15 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free shopping center shuttle
    • Free casino shuttle
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Lifeguard on site

What to do

  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room
  • Conference center (1937 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Chefs Buffet - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Cape Emine - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Reservations are required. Open daily.
Pool Bar - This poolside bar specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Mako Sports Bar - Onsite cocktail bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.51 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80 per vehicle (roundtrip, maximum occupancy 5)
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between September 30 and May 24.

Parking

  • Covered self parking costs EUR 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Barcelo Royal
Barcelo Royal Beach
Barcelo Royal Hotel
Barcelo Royal Hotel Beach
Royal Barcelo
Royal Barcelo Beach
Royal Beach Barcelo
Barcelo Hotel Sunny Beach
Barcelo Royal Beach Hotel Sunny Beach
Barcelo Royal Beach Sunny Beach, Burgas Province, Bulgaria
Barcelo Sunny Beach
Barceló Royal Beach Hotel Sunny Beach
Barceló Royal Beach Hotel
Barceló Royal Beach Sunny Beach

Frequently asked questions

Is Barceló Royal Beach – All Inclusive currently open?

The property is closed between September 30 and May 24.

Does Barceló Royal Beach – All Inclusive offer free cancellation for a full refund?

Yes, Barceló Royal Beach – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Royal Beach – All Inclusive?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Barceló Royal Beach – All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Barceló Royal Beach – All Inclusive?

Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Barceló Royal Beach – All Inclusive?

Yes, an airport shuttle is available. The charge is EUR 80 per vehicle roundtrip.

What are the check-in and check-out times at Barceló Royal Beach – All Inclusive?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Barceló Royal Beach – All Inclusive?

No, this hotel doesn't have a casino, but Platinum Casino (13-min walk) and Casino Hrizantema (14-min walk) are both nearby.

What is there to do at Barceló Royal Beach – All Inclusive and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes casino gaming and segway rentals. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Barceló Royal Beach – All Inclusive also has 3 outdoor pools, 3 bars, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Barceló Royal Beach – All Inclusive?

Yes, there are 2 onsite restaurants, featuring international cuisine, garden views, and poolside dining.

Does Barceló Royal Beach – All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Barceló Royal Beach – All Inclusive like?

Barceló Royal Beach – All Inclusive is in the heart of Nessebar, a short 5-minute walk from Sunny Beach and 8 minutes' walk from Luna Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

7.4

Good

7.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Furniture
Room
Food

Reviews

6/10 Good

Water in the pool was very cold. Wifi not reliable.All Barcelo hotels should offer the same quality of service but this was not the case in sunny beach hotel
Lyubomira, 5-night family trip
Verified Expedia guest review

4/10 Fair

Kamil, 2-night trip
Verified CheapTickets guest review

8/10 Very good

The hotel is really good and I would of rated it excellent if it wasn’t for the dirty pool area. The pool itself is great but lots of litter being left from the day before. Not enough bins around the pool area.
Rebecca, 6-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The pool area is nice and the room is large, but the furniture in the room does not belong in a five-star hotel. Very outdated, very ugly. I also had to wait one hour past my check in time for my room to be ready and got no apology or anything from the front desk. They did not show any concern. Food in the buffet was ok.
4-night trip
Verified Expedia guest review

6/10 Good

DISAPPOINTED CUSTOMER 😞

I was initially quite excited for our stay (I travelled with my mum and my brother), however it turned out that it was not that great after all. Let me start with the good points - the food was amazing! Great diversity and suler tasty and fresh, also the staff in the restaurant were veru polite, with exeption of one extremely miserable woman who told my mum off for taking a couple of fruits on the terrace on the lobby and 5 minites later ingnored ankther tourit who had a whole plate of food at the pool. The room was dirty(video peoof available with dry yellow liquid on the toilet seat, thick dust on the furniture, broken glass on the balcony and actual mould in the shower cubicle... Most of the staff there look as if they do not like their job and the way the speak to you is unacceptable! Manners people, manners will take you a long way!! The pool was lacking beds and umbrellas die to covid they said which was understandable. Location is good but prepare to pay for your parking. In my opinion this hotel should be awarded no more than 3 stars!
Graham, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing and very enjoyable Convenient location and good food.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

I was appalled at the room we were given. I had booked a studio suite with a king size bed. This turned out to be in a semi deserted block at the end of the shopping mall attached to the hotel. It was scary going there in the dark each night, taking the lift to the 3rd floor, which was also deserted and dimly lit. As for the king sized bed, it turned out to be two old wooden single beds pushed together. Not attractive and certainly not comfortable. The reception staff and manager listened but refused to change us and as we were two females (my daughter and I), we felt let down and vulnerable being in a different building to the main hotel.
7-night family trip
Verified Expedia guest review

8/10 Very good

good hotel. The reception hardly answerd the phone. One of them was rude and yelled at me not to call there and hunged up on me. So i went all the way to reception to get soap because the house keeping did not leave us few days!
Inbal, 4-night family trip
Verified Expedia guest review

6/10 Good

Bad sleep!

When I make the reservation I have the option for my bed, I choose king size bed but i get 2 separate beds and very low quality, my back painful very morning
3-night romance trip
Verified Hotels.com guest review

6/10 Good

I’m never going back again

The weather was normal ,the service rooms nit good at understedmind not answering any questions or the phone the not gives keys for the room if you forgot your key in the room no towels afternoon the food not testing not clean but the local and the view from our room was excellent
Galit, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't ruin your holiday, stay away!!!

I spend on average about 70 -100 nights a year in hotels for work & holidays for 20 years now. I'd like to think I know what should be expected of 4/5 star hotels from a guest perspective. This is the first time I'm leaving a review because the experience my family I and had was so awful, it literally ruined our holiday. Firstly, the transfer we arranged with the hotel was 1 hour late to greet us at the airport on arrival, this is fine and I understand traffic delays had led to this, but when I rang the hotel to find out what had happened I spoke to the rudest reception staff I've ever, literally telling me I'd made a mistake and there is no way I could have made travel arrangements with the hotel, then proceeding to hang up on me...4 times! Finally we were about to get into a taxi when the driver arrived and explained the traffic issue. Other key issues experienced at the hotel. Cleanliness throughout the room, dirty and stained curtains, nets curtains, bed sheets and sofa furniture. Basin leaking and not repaired 4 days, which meant having water spraying on our legs each time the taps were turned on, room not being cleaned on 3 occasions, towels not being replaced repeated even when room is cleaned and old towels are collected, we literally had to ask for toilet roll everyday because they wouldn't replace them, each time we speak to house keeping or reception they make us walk to them to collect basic amenities. We begged the manager for a new room, no help at all!!!
Jatin, 10-night family trip
Verified Hotels.com guest review

8/10 Very good

Good place

Very good location and service
3-night family trip
Verified Hotels.com guest review

6/10 Good

אורי, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing one night stay

Outstanding service and another amazing stay in Barceló Royal Beach. Would definitely come back:-)
Sabina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Location was great, very clean , could do with some entertainment
7-night family trip
Verified Expedia guest review

8/10 Very good

Really nice hotel and friendly staff. Food 7 becsuse some of the items were overcooked, great variety. Staff friendly despite of cultural differences and helpful. Missing a bit more of entertainment and night show. Indoor swimming pool not heated , really cold to enjoy.
4-night trip
Verified Expedia guest review

6/10 Good

המיקום של המלון ממש 10 המלון נראה 10 ממש !!! האוכל לא רע בכלל!! רק הצוות לא ממש אדיב וסבלני והיה לי מקרה לא נעים עם המארחת בחדר האוכל רצינו לעבור לחדר האוכל ממול אמרה לנו להחליף נעליים סגורות אכן החלפנו ושנכנסנו לחדר האוכל כולם היו בקפקפקים מאוד נעלבנו!!!!!!!!!!!! לא נחזור למלון כזה!! למרות שהשהות בו היתה כייפית ביותר !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
IRIS, 4-night family trip
Verified Hotels.com guest review

6/10 Good

hotel good , staff useless

the hotel itself is very nice and clean and rooms are cleaned daily. the staff, on the other hand, are stone useless. when we checked in we were asked for our passports which were not a problem and we were told we could collect the next day. when we went to collect the passports they told us they could not find our passports and they did not know where there were. we then realized that they mixed up our passports with our friends' passports. the next day we were then asked for proof of payment even though we had paid at check-in, they wanted proof as it was not updated on the system. why was this not updated straight away? the second day came and we wanted to have a shower and we then realized that the shower was blocked. we rang reception and they said they would send someone but did not know how long it would be. 2 hours passed and I went down to reception and asked again and still the same answer, we don't know how long. I asked again the 3rd time and no one ever came to fix our shower. we had to time the showers that we had to shower so quick that the shower didn't overflow. so overall the hotel, in general, is nice but the staff are 100% useless
Brendan, 8-night trip with friends
Verified Hotels.com guest review

2/10 Poor

only the facility is beatifull , but the hotel smell sewer y very old furnature , the front desk never know how to deal with the guest horrible costumer service
3-night family trip
Verified Expedia guest review

2/10 Poor

This ain’t a 5 star hotel as Expedia day it is. It’s a 2 star hotel. Very disappointed! Don’t waste your money! I would recommend you look at other hotels. Sunny beach area is fun and lovely and I will go back but not this hotel. The only good thing about this hotel is location but that is it. Rude hotel staff, damp smell in the room, a stinking smell in the hallway to your room! We arrived and the room look that they gave us look like the cleaners had no interest when preparing the room for our arrival! Old bed linen, no toilet paper and dirty cups. Eating in the restaurant is like eating out in Camden! It’s crazy. Filthy tables! You have to clear your own table and if you ask the people working there they will scream at rudely. Cold food. Pizza, chips, spaghetti, the usual stuff you will find in a 2 star budget hotel in Blackpool. The coffee machine was so dirty. You will be shock to experience this ain’t a 5 star resort! I accidentally visit the spa, which is a building site. They was stil operating! They should have closed the spa! It was not safe and dust and cement everywhere. Not even a locker to put your stuff in! They just placed it in a old dirty cupboard. My massage was so badly done, I would have received a better massage in SoHo. The pool areas, was okay but don’t live up to the 5 star standard. You will swim with plastics lying around. Plastic cups left all over the pool area. And if the life guard don’t come and push you off the sun lounger at 6
7-night trip with friends
Verified Expedia guest review

8/10 Very good

Nicolae, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

ilan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

6/10 Good

Breakfast sometimes a bit disorganised. Food, delph and cutlery not always restocked when they ran out and on quite a number of occasions had to ask staff for cups, spoons, english tea bags and bread for toasting. Hot food was just ok and the availibility of different fruits and jams varied each day.
7-night romance trip
Verified Expedia guest review