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Comfort Aparthotel Carcassonne

3.0 star property
Carcassonne apartments with kitchenettes

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Aparthotel Carcassonne

Exterior
Appartement 2 chambres 6 personnes
Lobby
Daily continental breakfast (EUR 12.90 per person)
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Connecting rooms available
  • Laundry facilities
  • Pool
  • Pet-friendly
  • Air conditioning
Main amenities
  • 115 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
Feel at home
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
The price is CA $61
CA $74 total
includes taxes & fees
Jan 1 - 2 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Appartement 2 chambres 6 personnes

Appartement 2 chambres 6 personnes

Appartement 2 chambres 6 personnes

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Appartement twin 1 chambre

Appartement twin 1 chambre

Appartement twin 1 chambre

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio simple

Studio simple

Studio simple

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio twin

Studio twin

Studio twin

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio double

Studio double

Studio double

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Appartement 1 chambre 4 personnes

Appartement 1 chambre 4 personnes

Appartement 1 chambre 4 personnes

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dining table
Dishwasher
Flat-screen TV
  • Studio
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Balcony

Cerise Carcassonne Sud

Pool
Kitchenette
Laundry facilities
Pet-friendly
8.0 out of 10, Very good, (1019)
The price is CA $68
CA $82 total
includes taxes & fees
Jan 5 - 6 Jan 2025
Cerise Carcassonne Sud
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About the area

Map
14 Route de Villemoustaussou, Carcassonne, Carcassonne, 11000

What's nearby

  • Theatre Jean Deschamps - 5 min drive - 4.1 km
  • Aude Gate - 5 min drive - 4.1 km
  • Le Musée de la Torture de Carcassone - 6 min drive - 4.6 km
  • Château Comtal - 6 min drive - 4.9 km
  • Historic Fortified City of Carcassonne - 9 min drive - 5.3 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 13 min drive
  • Castres (DCM-Mazamet) - 62 min drive
  • Blagnac Airport (TLS) - 74 min drive
  • Couffoulens Station - 19 min drive
  • Verzeille Station - 19 min drive
  • Carcassonne Station - 22 min walk

Restaurants

  • ‪Burger King - ‬14 min walk
  • ‪Sushi Boat - ‬3 min drive
  • ‪La Grande Bouffe - ‬2 min drive
  • ‪Le Bistro - ‬3 min drive
  • ‪Saquette by fred du Bristol - ‬3 min drive

About this property

Comfort Aparthotel Carcassonne

Located near a train station, Comfort Aparthotel Carcassonne is a great choice for a stay in Carcassonne. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. A snack bar/deli and a terrace are offered, and apartments have conveniences like refrigerators and microwaves.

Languages

English, French, Italian

At a glance

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (8:00 AM - 9:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Reception hours vary seasonally. During July and August, reception is open 8 AM-9 PM daily.
  • Reception hours are 8 AM to noon and 2-5 PM on Saturdays.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Property amenities

Pool/Spa

  • Seasonal outdoor pool
  • Fence around the pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV, bus, and truck parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee 7 AM–10:00 AM on weekdays and 8 AM–11:00 AM on weekends: EUR 12.90 for adults and EUR 6 for children
  • Dining table
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided
  • Hair dryer (on request)
  • Eco-friendly toiletries
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service

Outdoor areas

  • Terrace
  • Vegetable garden
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • Office
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5 per pet per day
  • 1 total pets
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Housekeeping (on request)
  • Luggage storage
  • Iron/ironing board (on request)
  • Change of towels (on request)
  • Free bottled water
  • Change of bedsheets (on request)
  • Onsite shopping

Location highlights

  • Near the boardwalk/promenade
  • Near a train station
  • Near a hospital

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 115 rooms
  • 4 floors
  • 1 building
  • Built in 2008
  • At least 80% lighting from LEDs

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 12.90 for adults and EUR 6 for children
  • Housekeeping is available for an extra charge and varies based on length of stay and unit size

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to September 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The seasonal pool is open from May 01 to September 30

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Appart'City Apartment Carcassonne
Apts Cerise Carcassonne Nord House
Cerise Carcassonne NORD House
Apts Cerise Nord
Cerise NORD
Cerise NORD House
Apts Cerise Carcassonne Nord Hotel
Apts Cerise Nord Hotel
Apts Cerise Carcassonne Nord
Appart'City Carcassonne

Frequently asked questions

Does Comfort Aparthotel Carcassonne offer free cancellation for a full refund?
Yes, Comfort Aparthotel Carcassonne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Aparthotel Carcassonne?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Comfort Aparthotel Carcassonne?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 5 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Aparthotel Carcassonne?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Aparthotel Carcassonne?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Comfort Aparthotel Carcassonne and nearby?
Comfort Aparthotel Carcassonne has a seasonal outdoor pool and a fitness center, as well as a garden.
Does Comfort Aparthotel Carcassonne have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.

Comfort Aparthotel Carcassonne Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Sandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recently stayed at this hotel and was extremely impressed with the cleanliness of the property. From the lobby to the rooms, everything was spotless and well-maintained. The staff did an excellent job of keeping the hotel in top condition. One of the highlights of my stay was the ample parking available at the hotel. I had no trouble finding a spot close to the entrance, and the parking lot was well-lit and felt safe. This made coming and going from the hotel a breeze, and I appreciated not having to worry about finding a parking spot. Overall, I had a great experience at this hotel and would highly recommend it to anyone looking for a clean and convenient place to stay. The cleanliness and parking situation really set this hotel apart from others in the area.
Antonio, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

7/10 Nice but tired
Basic but nice place. A bit tired looking but friendly staff and decent rooms
Neill, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our stay !
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

stuart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Accueil parfait! Très bonne expérience.
Cyril, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very impressed
Great staff, comfortable clean apartment with very good shower, 30 min walk into the town centre. Pool area looked clean and big enough, would definitely recommend
Lauren, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Mully, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A lovely budget hotel with kitchenette and swimming pool. A little way out of the town, but walkable on a nice day. Very friendly staff and super clean. Comfy beds. Spacious bathroom with good shower. Would recommend.
Danny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay
Very good location easy to find, very friendly efficient reception and check in / out Clean quiet room, very comfortable
Philip, 2-night trip
Verified Hotels.com guest review

6/10 Good

Lack of communication.Email with entry code was never sent leaving us locked out on arrival with no staff on site. Took about 30 minutes to gain entry
David, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Value for money hotel on edge of Carcassonne
Stayed for one night before flying out from Carcassonne. A bit difficult to find but with large secure car park. Clean and comfortable room. We didn't use the basic kitchenette but it looked fine.
Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great value- pity pool was closed
Everything was great (didn't have breakfast but it seemed to be nice too) with the exception of the pool not being open. It would be helpful if hotels mentioned the dates their pool is open so that we can make an informed decision.
georgios, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean spacious apartment for family of 5 with plenty of parking and easy access the Carcassonne cite and shops. A great family accomodation.
Brad, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ni0ce place to spend the night.
Very nice place to spend the night. Large room with kitchen was a nice surprise when we checked in.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Helpful staff. Poor Wifi
The hotel is easily found on the outskirts of Carcassonne and there is a reliable bus service right outside the gate that takes you to the station. From there it is a pleasant walk through the city to the Citadel. The hotel itself was clean and well kept however the WiFi was unreliable and when it was accessed it was extremely slow.
Ann, 2-night trip
Verified Hotels.com guest review

6/10 Good

Hotel is ok but room smelt of fish for the night we were there, previous people obviously had a takeaway or cooked indoors! Could of been cleaner too but aircon worked well! Pool smaller than photos show and you have to drive or get a taxi like we did if you wish to venture out to medieval city, will set you back €30 there and back! Preferred Cerisse south that we used last year!
Danny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Simply poor
Very poor hotel with a horrible bed. Despite having 120 rooms, there were no attention in the reception after 22.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Dirty!
Very dirty. Booger on curtains, ”white stains” on carpet, wall near lightswitch full of dirty hand prints. Toilet had a seal of hygienia and when I open the cover there were poop stains.
Jussi, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very good

Adequate but could have been cleaner
The room was nice and perfectly adequate for our needs. The visit was spoiled however because the room had cobwebs in one corner of the ceiling and the previous occupant had left mud/ dirt marks high up on the bathroom entrance which had not been cleaned off before our arrival. We also could not swim in the pool on arrival as it was full of leaves and debris from the wind (ie: insufficient maintenance). We were only staying 4 nights so decided it wasn’t worth complaining but it detracted from an otherwise pleasant stay. The cleaners need to be told to look upwards when cleaning as everywhere else was ‘spotless’. Great location near a Carrefour supermarket and retail park with some restaurants. You need a car or taxi to get into the town however as it’s a 30 minute walk to Place Carnot in the town centre.
Jimbhoy, 4-night trip
Verified Expedia guest review

4/10 Fair

Very Poor Service; No Staff Onsite! No a/c!
Terrible experience! 1st we arrived around 11PM very tired and couldn't even get inside the hotel. Took about an hour to 'break' in. We found out later that there's no staff onsite after 9PM, so no front desk or even a security guard onsite --very strange for a good sized hotel like this. Shame on this hotel for trying to cut corners to this extreme! We had no internet/wireless/service on our cell phones & didn't know in advance that there was no staff after 9 PM so it was very stressful arriving tired at 11PM feeling like intruders. There wasn't even a sign or phone to use on the outside to advise guests of this strange procedure. Luckily a fellow traveler was in the lobby eventually &saw us outside fumbling around & got us in touch with the off site hotel staff &access the lock box (he said he had the same experience too). To be fair, an email had been sent a few hours before we arrived that had info re: late arrivals in it but we were traveling with no access to emails. The "no front deck after 9 PM" should've been clearly stated in the booking site ad upfront so guests could decide if this is the kind of place they want to book BEFORE they book it! Another disaster is that the hotel was advertised as having a/c. It's part of the reason we booked it since many airbnbs don't have a/c. But upon arrival once we finally got in& settled, we couldn't get the a/c to work. It was so late &we were so tired that with no front desk available we just sweated it out; no staff help.
Allison, 1-night family trip
Verified Hotels.com guest review