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The General Palmer Hotel

4.0 star property
Durango's historic charm meets modern comfort in this upscale hotel, where the past and present collide near the area's tourism office

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Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Mountain view
Lobby lounge
The General Palmer Hotel in downtown Durango offers a continental breakfast, in-room WiFi, and serene moments on the terrace or in the library. Its central location is perfect for urban exploration, and the helpful staff adds a personal touch.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Front-desk safe
  • Vending machine
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CA $314
CA $378 total
includes taxes & fees
Jul 31 - Aug 1

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Egyptian cotton linens
Separate bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

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Property entrance

Historic Strater Hotel

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  • Free WiFi
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  • Connecting rooms available
9.4 out of 10, Exceptional, 1,048 reviews
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About the area

Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 3 min walk - 0.3 km
  • Animas River Trail - 5 min walk - 0.5 km
  • Fort Lewis College - 13 min walk - 1.2 km
  • San Juan National Forest Supervisor's Office - 17 min walk - 1.4 km

Getting around

  • Durango, CO (AMK-Animas Air Park) - 10 min drive
  • Durango–La Plata County Airport (DRO) - 22 min drive
  • Durango Narrow Gauge Railroad Station - 2 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Animas River Beer Garden & Lounge - ‬6 min walk
  • ‪Durango Coffee Company - ‬3 min walk

About this property

The General Palmer Hotel

The General Palmer Hotel offers a fantastic location, putting you just steps from Durango and Silverton Narrow Gauge Railroad. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:30 AM. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 39 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1898
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango
HELP_OUTLINE

Frequently asked questions

Does The General Palmer Hotel offer free cancellation for a full refund?

Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The General Palmer Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The General Palmer Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).

What is there to do at The General Palmer Hotel and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, spelunking, and hunting.

What's the area around The General Palmer Hotel like?

The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travelers say the area is very central, and great for skiing.

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The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Elevator
Historical
Bed
Store
Trains

What guests liked

  • The property offers a great breakfast with a variety of options. (28 reviews)
  • Parking was convenient, safe, and ample, with some guests even mentioning it as a highlight of their stay. (9 reviews)
  • Dining options are exceptional and within walking distance, offering a unique experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fatastic

Fantastic hotel- great location fun downtown but most memorable part was the outstanding service! Would definitely stay here again
Eileen, 2-night trip

10/10 Exceptional

Excellent Durango Stay

This historic hotel has managed to create a historic environment with all the comforts a modern tourist expects! The towels and linens first rate, antique elevator fun and staff friendly and helpful. The hotel is well located near the train station and you are able to walk every where to shop and eat.
3-night trip

10/10 Exceptional

Love the Palmer - right by the Durango-Silverton train station and in the heart of downtown. Fun!!
David, 2-night trip

10/10 Exceptional

Great!

What a cool experience. The staff was extremely courteous and accommodating. We will be back.
Havana, 2-night trip

10/10 Exceptional

Would stay again!

Excellent Sunday brunch & lovely staff!
JoAnna, 2-night trip

6/10 Good

Staff and overall look of the hotel was fabulous. However there was loud banging from doors being slammed throughout the early morning hours from cleaning staff that made it hard to sleep.
James, 1-night trip

10/10 Exceptional

Charming old hotel in a great location.
Lori, 2-night trip

8/10 Very good

Beautiful historic hotel

Beautiful historic hotel right in downtown Durango. Walking distance to shops and restaurants. Loved the historic aspect but with that comes smaller rooms, older wiring (i.e., no ports for charging cell phones), and limited (no) amenities (no pool, restaurant). Highly recommend if you don't mind missing out on modern comforts. Plus side is you are right in the middle of everything as you walk out the doors.
Kari, 3-night trip

8/10 Very good

Great place!!

Very convenient if you are taking the train. Check-in was excellent, very helpful friendly staff. Great location to walk Main Street and visit the many restaurants and shops. Nice balcony to enjoy a glass of wine at the end of a long day. Hotel is historic so the entire place was period style. Very attractive, comfortable and clean. Enjoyed our stay.
Connie, 2-night trip

10/10 Exceptional

We love this hotel. It’s classy, clean and the staff is very friendly.
Jennifer, 2-night trip

10/10 Exceptional

Great stay and easy access for train ride.
Jerri, 3-night trip

10/10 Exceptional

Great historic hotel. The staff were very helpful and courteous.The rooms were spotless and comfortable. The breakfast was well stocked and very good.
Nancy, 1-night trip

10/10 Exceptional

Gorgeous historical hotel

This a beautiful historical hotel located in a very convenient place to restaurants and bars. The rooms were beautiful, even the "inside" rooms without windows.
Jennifer, 1-night trip

10/10 Exceptional

A lovely, clean hotel. Friendly and helpful staff. Great location! We enjoyed it very much.
Ben, 2-night trip

8/10 Very good

Beautiful, historic hotel. Friendly staff. Great breakfast.
Phillip, 3-night trip

10/10 Exceptional

We love this hotel.
Ronaldo, 4-night trip

10/10 Exceptional

Beautiful property and great location.
Brandy, 1-night trip

8/10 Very good

Wonderful Historical Place but with some flaws

Wonderful place to stay, but we were put in The Palace Wing, which had no elevators and two long stairways which you have to carry your luggage up. Another negative was no mini refrigerator or microwave! It was located right next to the Durango train station.
Kenneth, 2-night trip

10/10 Exceptional

Lovely Stay

The staff at The General Palmer are amazing. We felt welcome and the beds were extremely comfortable.
Gina, 1-night trip

10/10 Exceptional

Perfect location to all Main Street and train have to offer.
Gilbert, 2-night trip

10/10 Exceptional

Nice place, historical. One piece of advice: ask for a room away from elevator. It’s a tiny thing, but noisy when your room is right next to it.
Richard, 1-night trip

10/10 Exceptional

We loved this older hotel! It was so quaint! We loved that it was within walking distance of everything downtown. The coffee, water, and hot tea at all times and fresh cookies truly was a lovely touch as well. Every staff member that we encountered was very nice and cordial. I definitely recommend this hotel!!
Robyn, 2-night trip

10/10 Exceptional

Pleasant service, excellent location and parking.
Patricia, 4-night trip

10/10 Exceptional

It was amazing!
Kimberly, 4-night trip

10/10 Exceptional

I like the location and that its not The Stater hotel. You gained a loyal guest after a terrible stay at the Stater.
Anthony, 1-night trip