In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.
Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
Durango Area Tourism Office - 4 min walk - 0.3 km
Animas River Trail - 4 min walk - 0.4 km
San Juan National Forest Supervisor's Office - 2 min drive - 1.7 km
Fort Lewis College - 3 min drive - 2.8 km
Getting around
Durango, CO (AMK-Animas Air Park) - 10 min drive
Durango–La Plata County Airport (DRO) - 22 min drive
Durango Narrow Gauge Railroad Station - 2 min walk
Restaurants
McDonald's - 1 min walk
Denny's - 4 min walk
Steamworks Brewing Company - 5 min walk
Animas River Beer Garden & Lounge - 6 min walk
Durango Coffee Company - 3 min walk
About this property
The General Palmer Hotel
The General Palmer Hotel offers a fantastic location, putting you just steps from Durango and Silverton Narrow Gauge Railroad. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
39 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Downhill skiing nearby
Scooter/moped rentals nearby
Ziplining nearby
Snowboarding nearby
Hot springs nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
2 buildings/towers
Built in 1898
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Ceiling fan
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Hydromassage showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 15.00 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango
Frequently asked questions
Does The General Palmer Hotel offer free cancellation for a full refund?
Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The General Palmer Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The General Palmer Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The General Palmer Hotel?
Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).
What is there to do at The General Palmer Hotel and nearby?
During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, spelunking, and hunting.
What's the area around The General Palmer Hotel like?
The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travelers say the area is very central, and great for skiing.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Mar 2025
Gorgeous historical hotel
This a beautiful historical hotel located in a very convenient place to restaurants and bars. The rooms were beautiful, even the "inside" rooms without windows.
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2025
Peter
Peter, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
12 Mar 2025
Ken
Ken, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Mar 2025
Gino
Gino, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2025
Jillian
Jillian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2025
We love this hotel. It’s classy, clean and the staff is very friendly.
Jennifer
Jennifer, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Mar 2025
Sweet vintage hitel
Bed was very comfortable. It’s a vintage hotel and super cute! Hot tea/coffee/cocoa station 24 hrs!
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2025
Go back in time
Great location next to rail yard and ambiance to go back to the 19th century. Staff were friendly and helpful. However, a 7:30 am train whistle may not be for everyone.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2025
10/10!
The general palmer hotel is an amazing choice for staying in downtown Durango. The service, the ambience, the beds, everything was delightful. The lobby is so nice to sit in and have a daily fresh baked cookie and peruse the huge selection of teas and coffee. It all has such a charm AND is at a really affordable price point compared to others in the area. I will definitely stay here again next time I’m in Durango!
Katherine
Katherine, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2025
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2025
Clean and comfortable
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2025
The individual at the front desk was amazing! Friendly and went the extra mile to be welcoming!
Harry
Harry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Lovely Stay
The staff at The General Palmer are amazing. We felt welcome and the beds were extremely comfortable.
Gina
Gina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Kylabe
Kylabe, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Very clean & quiet.
Gregory
Gregory, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jan 2025
Jo Ann
Jo Ann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Made a beautiful birthday for my wife
I found the staff to be one of the most freindly and very helpful in all ways. room was very nice and clean and neat. The bed was very comfortable.
winton
winton, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Lawrence
Lawrence, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Perfect location to all Main Street and train have to offer.
Gilbert
Gilbert, 2-night family trip
Verified Travelocity guest review
10/10 Exceptional
30 Dec 2024
Rather than the things I don’t like about the General Palmer let’s talk about what I liked about the GP and the answer is EVERYTHING, nothing I disliked, the staff especially were amazing!
James
James, 3-night family trip
Verified Expedia guest review
8/10 Very good
28 Dec 2024
Charming, comfortable but noisy!!
This hotel was a lovely property and had all the Victorian esthetic and historic charm we had hoped for. Its central location made exploring Downtown Durango on foot easy. But it would have been nice to know that the trains at the station next door started running (and blowing their whistles every few minutes) at 7 am. No sleeping in at the General Palmer!