Theartemis Palace

4.0 star property
Rethymno hotel with 2 outdoor pools and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Theartemis Palace

Exterior
Exterior
Premium Suite, Jetted Tub (Outdoor-Family)
Lobby
Business centre
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools and indoor pool
  • Fitness center
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
Feel at home
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping

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About the area

Map
Markou Portaliou 26, Rethymno, Crete Island, 74100

What's nearby

  • Town Beach - 3 min walk - 0.3 km
  • Rethymnon Town Hall - 17 min walk - 1.5 km
  • Rethymnon Venetian Port - 2 min drive - 1.7 km
  • Fortezza Castle - 3 min drive - 2.2 km
  • University of Crete - 7 min drive - 6.2 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 64 min drive
  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • ‪Restaurant Lissus Rethymnon - ‬4 min walk
  • ‪Häagen-Dazs - ‬7 min walk
  • ‪Barrio The Neighbourhood Cafe - Kallithea - ‬6 min walk
  • ‪Restaurant Thalassa - ‬4 min walk
  • ‪Cactus Beach Bar - ‬5 min walk

About this property

Theartemis Palace

Enjoy your visit to Rethymno with a stay at Theartemis Palace. You can indulge in massages, facials, or mani/pedis, and grab a bite to eat at Chloe, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers love the helpful staff.

All-inclusive

All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Russian

At a glance

DONE

Hotel size

    • 245 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (EUR 8 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Evening entertainment
  • Pool table
  • Beach nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • 3 meeting rooms
  • Conference space (2422 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Spa services
  • Spa tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Stair-free path to entrance

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Dining

Chloe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Daphnee - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

Optional extras

  • Safes in guestrooms can be used for EUR 3.00 per day

Children & extra beds

  • Rollaway beds are available for EUR 115.0 per night

Parking

  • Uncovered self parking costs EUR 8 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Theartemis Palace Hotel Rethymnon
Theartemis Palace Hotel
Theartemis Palace Rethymnon
Theartemis Palace
Theartemis Palace Hotel Rethymnon, Crete
Theartemis Palace Hotel
Theartemis Palace Rethymno
Theartemis Palace Hotel Rethymno

Frequently asked questions

Does Theartemis Palace offer free cancellation for a full refund?
Yes, Theartemis Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Theartemis Palace?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Theartemis Palace?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Theartemis Palace?
Yes. Self parking costs EUR 8 per day.
What are the check-in and check-out times at Theartemis Palace?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Theartemis Palace and nearby?
Have fun with nearby activities like horseback riding and snorkeling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Theartemis Palace also has 2 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Theartemis Palace?
Yes, Chloe offers international cuisine and garden views.
What's the area around Theartemis Palace like?
Theartemis Palace is a short 3-minute walk from Town Beach and 17 minutes' walk from Rethymnon Town Hall.

Theartemis Palace Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff, beautiful facilities just great hotel. Highly recommended
Matthew, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice location, good breakfast Safe is 3 euro charge per day
Armida, 7-night family trip
Verified Expedia guest review

8/10 Very good

The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away
Shelley, 14-night family trip
Verified Expedia guest review

10/10 Exceptional

Karen, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot.
Linda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was excellent
Daniel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno
Verified Expedia guest review

10/10 Exceptional

Colin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Last minute choice but comfortable and quality room and breakfast.
Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended!
Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town
jason, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff and service.
Polimnia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful hotel
The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk.
gal, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family.
Christian, 6-night family trip
Verified Expedia guest review

8/10 Very good

No gift shop. Food at pool was not good. Took a long time to receive order.
randee, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

frederic, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable room. Half board food hit or miss but usually enough decent options. Alcoholic drinks a little pricey. Most of the staff very friendly and professional. Walk to Rethymno town center 15 to 20 minutes.
Sandra, 6-night trip
Verified Expedia guest review

8/10 Very good

Nicholas, 6-night trip
Verified Expedia guest review

10/10 Exceptional

arash, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A good stay!
We had a good stay at this hotel. We booked a superior room, the bathroom was refurbished. The room seemed fairly small compared to other hotels we have stayed in. The best rooms are the pool view as there is a busy road at the back of the hotel so you can experience lots of traffic noise. Breakfast is good and generally we found our stay good value for money. We dined in the old town every night approx 20 mins walk away which is beautiful.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ren, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful property. Newer facilities that were very well maintained. Staff was professional and attentive. We will definitely be back. Highly recommend this property!
Minas, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

What an absolute wonderful stay at the Theartemis Palace - Such lovely staff through out the building - especially Marianna/Sofia who was working the pool side most days - Nothing was ever a problem and she was incredibly friendly. Beautiful comfortable rooms - Lovely view of the Pool which I was so kindly given on arrival. Being a single traveller it was so nice to accommodated for. Lovely quiet pool - perfect for relaxing by and soaking those rays. Also Perfect location - 15mins from the old town which is a lovely walk with all kinds of restaurants along the way and 3min walk to the beach. I will definitely be back at some point to this gorgeous hotel.
Richard J, 6-night trip with friends
Verified Expedia guest review

8/10 Very good

Lovely 5 nights!
We had a lovely stay here! The staff are super friendly and very accommodating! I’m vegan and the staff gave me a selection of vegan meat, almond milk and cheeses for breakfast in addition to the buffet which was very kind! The room had a few flaws such as a broken lamp that had the cord taped back together, when we mentioned it wasn’t working they fixed the plug instead of swapping the lamp which was a bit of a safety concern for us. The room we stayed in was a bit loud at times but still a lovely room! I’d recommend paying more for the pool view as we had partial sea view but was a little loud sometimes from the street. Overall a wonderful stay and would stay again!
Shannon, 3-night trip
Verified Hotels.com guest review