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Relais Piazza San Marco

City-center hotel, steps from St. Mark's Basilica

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Photo gallery for Relais Piazza San Marco

Front of property
Deluxe Double Room (for 3 people - St. Mark view) | View from room
Terrace/patio
Exterior
Superior Double Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Childcare
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Babysitting
  • Airport shuttle
  • Car rentals on site
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Babysitting services
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Suite

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Living room
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room (for 2 people)

Classic Double or Twin Room (for 2 people)

Classic Double or Twin Room (for 2 people)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room (St. Mark view)

Terrace/patio

Deluxe Double Room (St. Mark view)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
In-room safe
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
San Marco, 312, Calle San Basso, Venice, VE, 30124

What's nearby

  • St. Mark's Square - 1 min walk
  • St. Mark's Basilica - 1 min walk
  • Doge's Palace - 3 min walk
  • Rialto Bridge - 6 min walk
  • Peggy Guggenheim Museum - 17 min walk

Getting around

  • Marco Polo Airport (VCE) - 4.8 miles/7.7 km
  • Venice Santa Lucia Station - 26 min walk
  • Venice (XVQ-Santa Lucia Rail Station) - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬1 min walk
  • ‪Caffè Lavena SRL - ‬1 min walk
  • ‪Bar Al Campanile - ‬1 min walk
  • ‪Ristorante La Piazza - ‬1 min walk
  • ‪Pako's Pizza Al Talgio - ‬1 min walk

About this property

Relais Piazza San Marco

Relais Piazza San Marco offers a fantastic location, putting you just a 5-minute walk from St. Mark's Square and St. Mark's Basilica. Guests will have free perks like WiFi and self parking. Also, St Mark's Campanile and Doge's Palace are within just a 10-minute walk.

Languages

English, French, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
    • Arranged over 3 floors
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Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
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Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 11 AM - 7 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
    • On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
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Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 per person
  • Airport shuttle service is offered for an extra charge of EUR 200 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 35.0 per night
  • Airport shuttle service for children up to age 12 costs EUR 200 (roundtrip)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Relais Piazza San Marco House
Relais Piazza House
Relais Piazza House San Marco
Relais Piazza San Marco Hotel Venice
Relais Piazza San Marco
Relais Piazza
Relais Piazza San Marco Guesthouse
Relais Piazza Guesthouse
Relais Piazza San Marco Hotel
Relais Piazza San Marco Venice
Relais Piazza San Marco Hotel Venice

Frequently asked questions

Does Relais Piazza San Marco offer free cancellation for a full refund?

Yes, Relais Piazza San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais Piazza San Marco?

Sorry, pets aren't allowed.

Is parking offered on site at Relais Piazza San Marco?

Yes, there's free self parking.

Is airport shuttle service offered by Relais Piazza San Marco?

Yes, an airport shuttle is available. The charge is EUR 200 per person roundtrip.

What are the check-in and check-out times at Relais Piazza San Marco?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. Check-out time is 11 AM.

Is there an onsite casino at Relais Piazza San Marco?

No, this hotel doesn't have a casino, but Casino of Venice (18-min walk) is nearby.

What is there to do at Relais Piazza San Marco and nearby?

Recommended spots to visit include St. Mark's Square (1-min walk) and St. Mark's Basilica (1-min walk), along with Doge's Palace (3-min walk) and Rialto Bridge (6-min walk).

What's the area around Relais Piazza San Marco like?

Relais Piazza San Marco is in Venice City Center, a short 1-minute walk from St. Mark's Square and 3 minutes' walk from Doge's Palace.

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Reviews

7.8

Good

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Literally next to St Marks Square. Beautiful room. Great staff. We will be back. Love this hotel.
Paul, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Location is great, literally in San Marco Piazza, small hotel with unique rooms, I got room 6 and was very nice with small terrance overlooking San Marco's dome.
David, 2-night family trip
Verified Expedia guest review

8/10 Very good

Stayed here mid September 2022. After reading some of the reviews I was a little concerned but was relieved on arrival. We arrived early morning to be greeted warmly. Shown to our room which was located in another building. The room was in need of some TLC but was clean. The bed was comfortable and had a good nights sleep. Someone had left a review about the hot water but if you leave the water running for a short while the hot water begins to flow. Location was great and after the first night got use to the bells.
John, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Very old but did the job…clean place for a night
Karen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luciano was great! Cute little hotel and the ac worked wonderfully! Loved it there!
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location and the staff are very friendly and helpful. The room is spacious and beautiful.
Roman, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location. Clean Room. Good service.
Diego, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, great location would stay again
Excellent hotel, very helpful friendly and approachable in a awesome location near St Marks. Decor was outstanding and to a high quality. Multi lingual reception. Overall would stay again
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Room ok but no service desk which made checking in take forever and visiting a different hotel. Room in need of attention, loose electrical socket, washroom tap not working. Also room nowhere near the standard of the rooms in the photographs. Feel mislead and disappointed
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wnderful Piazza San Marco Relais!
A wonderful experience. Staff, service, location...all good!! It's an "I'll be back asap" sort of feeling. Defenitely a great experience!
Sylvia I, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect. Lovely helpful staff. Incredible location and v
Anne-Margaret, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The gentleman on reception was lovely, however the room was tired. Fixtures were not well maintained. Only had cold water when showering in the mornings meaning they didn’t have hot water on for the whole day. Electric point in bathroom was intermittent so I couldn’t charge my phone. And.....this is the worst bit...reception didn’t open until 11am!!! So when I wanted to check out and leave my luggage so I could go sightseeing they were shut. Had to leave my keys on the floor outside the locked reception door and take my luggage across town to a storage locker. Called the out of hours number (for another hotel) and was spoken to really rudely. I paid a fortune for a tired, dates, dark, noisy room with no hotel staff when you might need them. Shocking!
2-night business trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

Checkout was not smooth. No place to leave keys that I could see so I left outside reception front door. I tried calling the “9” extension twice but they don’t pick up during late hours. Glad there wasn’t an emergency. I had to leave to catch the 5:55am water taxi. I didn’t care for elevator not being operable after reception closes. After long days of walking having to walk up and down 3 flights of stairs was annoying especially when I had to leave early with my luggage. I think reception should have the water taxi schedule if possible. It would have been extra helpful. I was told to go to water taxi station but again after long day I just wanted to go to room. TV in bedroom didn’t work well and was only able to get 2 channels. What was nice was at least having 24/7 access to hotel with keys. The room was spacious and equipped with mini fridge and a desk. Bed was big, clean, as was bathroom. Location was excellent in the heart of San Marco Square. Overall very nice stay. But the little things matter in hotels and those little things would have made such a difference.
2-night trip
Verified Expedia guest review

8/10 Very good

We had a pleasant stay in this hotel. I liked the locations and with friendly staff
Gigi, 2-night romance trip
Verified Expedia guest review

6/10 Good

A few issues
Convenient location and cold air conditioning. Nice sized suite for a small family. The beds were really uncomfortable. There were a lot of building maintenance issues, including a broken (and unmonitored) front door. There were no representatives from the hotel on the grounds from early in the evening until about 9am. This seemed like a security concern to me.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, walking distance to all attractions and lovely and very helpful staff. Highly recommend
2-night trip
Verified Expedia guest review

8/10 Very good

The location was very central, very happy with it. There was a deficit of staff , it could have been managed better. The room service breakdast was very generous and punctual. Will definately stay here if i return to Venice.
POOJA, 1-night trip
Verified Expedia guest review

2/10 Poor

It was like a Haunted house, my wife couldn’t sleep because she was too scared. Mosquitoes were biting in the room. There was no Room service at all. The blanket was too small that it could fit only a small kid. And we two adults had to share it. My room was on 3rd floor and after 7pm the elevator doesn’t work. So you have to use 6263736383 stairs to go down and come up till 3rd floor. I dont recommend this hotel at all. Thanks for reading.
Muhammad, 1-night trip
Verified Ebookers guest review

4/10 Fair

Very poor quality and definitely not worth money
This hotel was exceptionally disappointing, for just under €300 it was not a great experience and to be honest I would have cancelled and gone elsewhere if it wasn’t for Hotels.com non refundable policy ( still angry at this as should be refundable if not what advertised) but I can now understand why. On arriving the receptionist was not very polite and we did encounter some rude behaviour on asking some basic questions regarding the room and the views which were shown on the website. The views were not as shown so pretty disappointing. Overall the facilities are exceptionally basic, no receptionist after 7:00pm, no real facilities, room just smelt of fried food so don’t open the windows as just makes it 10 times worse and although the room was ok decor quite bold the bathroom was a disgrace. The bathroom had a bath with a hole in it, no proper shower just an over bath unit, live wires showing with a bit of paper hanging over the cover and looks like it seriously needs updating as you’ll see in pictures attached. Additionally the beds were hard and cheap, tables were chipboard with table cloth covers, wardrobe different even have handles on them as they had broke off. For the money this Hotel is not good at all and to be honest I would struggle to justify €50 euros for it. Hotels.com you need to seriously review this as not what I feel is what your advertising.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Stay Somewhere Else!
When we first checked in on Saturday 10/06, the older gentleman at the front desk was rude and not helpful. We understand the buildings are historical and perhaps impossible to install elevators from the ground floor up to rooms but the inconvenience of Not having elevators nor a Bell Person to assist with the luggage is inconvenient and a struggle to lug your belongings up numerous flights of stairs with absolutely No assistance. Also, the front desk is Not on ground level so you need to haul bags up steps to check in then back down to walk across to another building and up 3 flights of stairs to your room. This should be public knowledge to better prepare those coming to the hotel. The hotel also had a stench coming from the toilets that spread through the corridors of the hotel. Not a pleasant smell. In the morning, they came to your door with an extremely heavy silver platter filled with continental breakfast - hand it to you at the door - and expect you to carry it in the room yourself. The young blonde lady would not carry it in the room for you. Also, the door to the main front entrance of our hotel, ground level, did not securely lock; the hardware to place the key in was totally disassembled leaving a gaping hole in the wooden door allowing anyone to enter without a key. So much for security! The ONLY good thing about the hotel is the Location! WiFi Never worked! Lack of security and cleanliness throughout the establishment was unacceptable for the price.
4-night trip with friends
Verified Hotels.com guest review