This was such a beautiful hotel. We stayed at some very nice ones during our trip to Japan and this was the most amazing of them all with gorgeous views of Mt Fuji and Lake Ashi. It’s hard to beat sitting in your private onsen with water from a natural hot spring while gazing at Mt Fuji. The room is equipped with every amenity making for a comfortable stay, including very comfy pjs. The fridge is stocked with some drinks and alcohol, at no cost. The large screen projector was great, even if we couldn’t access many channels/movies. Check-in takes a few minutes but it’s done through a tablet in your room. We got an auto-generated email a day prior to check in requesting passport info for each guest, which you’ll want to complete prior to arrival to make check in easier. The room number and access code to the room will then be sent to you. Once in your room, you will self check in using the tablet by the large screen. The check in involves taking pics of each guest and a call to a live person through the tablet who verifies the info. Check out is a breeze and is through the tablet as well. The Hakone Tozan Bus goes by the hotel, which is covered by the Hakone Free Pass.The hotel is about a 15 minute walk from Hakonemachi-ko, one of the ports for the pirate ship and where you can get a meal. If you’re looking for a peaceful and beautiful place to unwind, relax, have some respite and recharge, this hotel is the place to be. We wish we could have stayed longer than one night.