In the heart of Cologne, a&o Köln Neumarkt offers a lively retreat. Connect with in-room WiFi, challenge friends at the billiards/pool table or unwind with a drink at the bar. Laundry facilities and express check-out provide added convenience for guests.
Popular amenities
Bar
Electric vehicle charging point
24/7 front desk
Parking available
Laundry facilities
Pet-friendly
Main amenities (12)
Breakfast available
Self parking
Bar/lounge
24-hour front desk
Front-desk safe
Snack bar/deli
ATM/banking services
Vending machine
Water dispenser
Self-serve laundry
Multilingual staff
Tour/ticket assistance
Feel at home (6)
Children stay free
Private bathroom
Laundry facilities
Elevator
Self parking (surcharge)
Snack bar/deli
The current price is CA $76
CA $76
CA $85 total
includes taxes & fees
Apr 21 - Apr 22
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Family Room (for 2 adults and 2 children)
Cologne (QKL-Cologne Central Train Station) - 24 min walk
Zuelpicher Platz U-Bahn - 3 min walk
Mauritiuskirche U-Bahn - 5 min walk
Rudolfplatz U-Bahn - 5 min walk
Restaurants
Vapiano - 3 min walk
El Gaucho - 3 min walk
Ex-Corner - 2 min walk
Takumi Köln - Japanisches Ramen Restaurant - 1 min walk
Buskers - 3 min walk
About this property
a&o Köln Neumarkt
When you stay at a&o Köln Neumarkt, you'll be just a 5-minute drive from Cologne Cathedral and Chocolate Museum. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Musical Dome and LANXESS Arena are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers. The property is just a short walk to public transportation: Zuelpicher Platz U-Bahn is 3 minutes and Mauritiuskirche U-Bahn is 5 minutes.
Languages
English, German
At a glance
Hotel size
173 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Onsite self parking (EUR 20 per day)
Onsite parking limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Pool table
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Multilingual staff
Bike storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
Bicycle parking
At least 80% of food locally-sourced
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
More
Eco-friendly toiletries
Bulk dispenser for toiletries
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11.90 for adults and EUR 5.95 for children
Early check-in can be arranged for an extra charge of EUR 14 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 14 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 14 per pet, per night
Parking
Self parking costs EUR 20 per day
Guests must contact this property in advance to reserve onsite parking
Policies
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
A&O Köln
A&O Köln Neumarkt
A&O Köln Neumarkt Cologne
A&O Köln Neumarkt Hotel
A&O Köln Neumarkt Hotel Cologne
A O Köln Neumarkt
a&o Köln Neumarkt Hotel
a&o Köln Neumarkt Cologne
a&o Köln Neumarkt Hotel Cologne
Frequently asked questions
Does a&o Köln Neumarkt offer free cancellation for a full refund?
Yes, a&o Köln Neumarkt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at a&o Köln Neumarkt?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 14 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at a&o Köln Neumarkt?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at a&o Köln Neumarkt?
Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of EUR 14 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of EUR 14 (subject to availability). Express check-out and contactless check-out are available.
What's the area around a&o Köln Neumarkt like?
A&o Köln Neumarkt is in Innenstadt, a short 3-minute walk from Zuelpicher Platz U-Bahn and 8 minutes' walk from Neumarkt.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
Jan 4, 2025
It's just a hostel and NOT a hotel
This is not a Hotel as advertised, this is a HOSTEL. Probably a good hostel but we booked a hotel and was advertised as a hotel. We also didn't get the room that we booked and paid for as was showing on the pictures, we were put in a less comfortable cheap room. Bed wasn't done, ear swabs around. Dark room, double bunk beds for a family and we did reserve the room 2 months earlier. We booked and paid for a hotel room and not for a hostel, so we feel deceived, misled. For similar money I could have a real hotel.
timea
timea, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 15, 2024
The room was fit for purpose and clean however it would have been nice to have a kettle to make a hot drink in the morning
Donna
Donna, 3-night family trip
Verified Expedia guest review
6/10 Good
Nov 10, 2024
Marites
Marites, 1-night trip
Verified Expedia guest review
8/10 Very good
Nov 3, 2024
It was great
Ashkan
Ashkan, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Comfortable and clean
Riker
Riker, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 8, 2024
I liked the safe feel of the premises. Unfortunately upon arrival to our room we found toenail clippings on the floor. Also, it is required you fit your own mattress with provided sheet, pillowcase, and duvet cover. Beds are not pre-made for you.This may be just their protocol, don't expect all hostels to provide the same level of service.
Their contactless food/drink ordering with QR code menu is not reliable. We ordered coffee and waited 15 minutes until I went up to the counter to inquire if they received our order. The employee was unaware of the online order I placed and paid for until they reviewed their computer monitor. I even had to physically show my phone on the online ordering that I paid for the coffees. There seems to be a delay in communication between the online ordering and the employee.
Quick and easy check-out. It was okay.
Lillian
Lillian, 1-night family trip
Verified Expedia guest review
4/10 Fair
Sep 24, 2024
No air con and window was screwed shut so no air in the room..doors banging all night school kids running up n down the corridors
Sandra
Sandra, 5-night romance trip
Verified Expedia guest review
8/10 Very good
Aug 22, 2024
Since it is a hostel do not expect too much amenities. Bring your slippers and tootbrush. However the area is calm, easy to walk to tram or Neumarkt and have plenty of restaurants and supermarkets around.
Burak
Burak, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Anthony
Anthony, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
Jun 30, 2024
Good stay
The rooms are clean and the service was fine. It was hot in Cologne and there was no air conditioning. So the room was hot.
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Jun 26, 2024
Nice hostel
RICHARD
RICHARD, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Jun 19, 2024
The room smells sweat ,the beddings smells sweat.
MERMA
MERMA, 1-night family trip
Verified Orbitz guest review
4/10 Fair
Jun 19, 2024
ANNETTE
ANNETTE, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 14, 2024
Modern and clean
Scarlett
Scarlett, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2024
Worth the money and good location.
Convenient location (2 U-bahn station from Koln central station) . Reasonable price, clean and well maintained.
hon yan
hon yan, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jun 3, 2024
David
David, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Jillian
Jillian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
Easy stay, only 10 minute walk to the stations or 20 minutes to the Cathedral on train. The place felt safe and the staff were friendly although they could use another staff member as one person was having to do everything. The room and bathroom was clean.
Miah
Miah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 27, 2024
The front desk is quite efficient! The check-in only took me 30 seconds!
Muchen
Muchen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2024
Friendly family hotel
Really friendly helpful staff, very clean and modern hotel and room. We travelled with children and the rooms are really family friendly and they are given a really cute kids pack when arriving. Really nice breakfast and dinner and the bar area has loads to do. Literally only downside to the hotel was that the walls to the hallways are quite thin so it can be quite loud when people are walking allong the hallway, especially if they're drunk!