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Crystal Hotel - Pacha Marrakech

5.0 star property
Luxury hotel in Mechouar-Kasbah with outdoor pool and pool bar

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Crystal Hotel - Pacha Marrakech

Lounge
Interior
Sundeck
Bar (on property)
Junior Suite

Reviews

6.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Air conditioning
  • Free parking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Nightclub
  • Free airport shuttle
  • Pool bar
  • Bar/lounge
  • 24-hour room service
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
Feel at home
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 100 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Jaal Riad Resort

Pool
Free parking
Free WiFi
Restaurant
8.4 out of 10, Very good, (51)
The price is CA $217
CA $253 total
includes taxes & fees
Dec 23 - Dec 24
Jaal Riad Resort
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About the area

Map
Zone hoteliere de l'Aguedal, Bloulevard Mohamed VI, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 6 min walk
  • Menara Mall - 4 min drive
  • Oasiria Water Park - 5 min drive
  • Jemaa el-Fnaa - 5 min drive
  • Agdal Gardens - 6 min drive

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 10 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪Nouba - ‬19 min walk
  • ‪Boucherie Hammoud - ‬6 min drive
  • ‪Dar Soukkar - ‬3 min drive
  • ‪O Mammy Burger - ‬7 min drive

About this property

Crystal Hotel - Pacha Marrakech

Crystal Hotel - Pacha Marrakech is just 3.3 mi (5.3 km) from the airport and offers a free shuttle (available on request). After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a nightclub, a poolside bar, and a garden.

At a glance

DONE

Hotel size

    • 11 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available on request)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Downhill skiing nearby

Working away

  • Conference space (13003 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Nightclub
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Area shuttle service is offered for an extra charge

Also known as

Crystal Hotel Marrakech
Crystal Hotel Pacha
Crystal Hotel Pacha Marrakech
Crystal Pacha
Crystal Pacha Marrakech
Hotel Crystal Marrakech
Hotel Pacha Marrakech
Pacha Hotel Marrakech
Pacha Marrakech
Crystal Pacha Marrakech
Crystal Hotel - Pacha Marrakech Hotel
Crystal Hotel - Pacha Marrakech Marrakech
Crystal Hotel - Pacha Marrakech Hotel Marrakech

Frequently asked questions

Is there a pool at Crystal Hotel - Pacha Marrakech?
Yes, there's an outdoor pool.
Are pets allowed at Crystal Hotel - Pacha Marrakech?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crystal Hotel - Pacha Marrakech?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Hotel - Pacha Marrakech?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crystal Hotel - Pacha Marrakech?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Crystal Hotel - Pacha Marrakech?
No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (8-min drive) are both nearby.
What is there to do at Crystal Hotel - Pacha Marrakech and nearby?
Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a nightclub and a garden.
Does Crystal Hotel - Pacha Marrakech have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Crystal Hotel - Pacha Marrakech like?
Crystal Hotel - Pacha Marrakech is a short 6-minute walk from Avenue Mohamed VI and 12 minutes' walk from Cinema Megarama.

Crystal Hotel - Pacha Marrakech Reviews

Reviews

6.8

Good

8.0/10

Cleanliness

6.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Good

Great decor/food, large rooms, but sub par service
Had a junior suite with a private roof terrace that was beautiful. The decor was great and the restaurant delicious. However, they barely speak English and are apprehensive to even give you extra towels. We requested two extra and they made us give them two used ones in exchange - what hotel does that? There were a few other service issues and lots of language barriers. If you want luxury my recommendation is to stay at a different hotel that understands the concept better.
Verified Expedia guest review

2/10 Poor

very ver bad, poor service and maintenance
Breakfast was just horrible, no eggs, no yoghurt, no cheese. Hotel service was very poor, several things in the room were broken (please note this was a suite). People arriving at 04:00AM deciding to make a party on our roof terrace (very noisy). Very poor overall, the only thing that is OK, is the swimming pool and the lunch at Crystal
Verified Hotels.com guest review

8/10 Very good

À very good place but service need be improved
The hotel is good and facilities also nice pool the service has to be improved staff need be better trained
Verified Hotels.com guest review

6/10 Good

Not worth the effort
Room was good. Breakfast was terrible, poor service & forced to sit outside in bitterly cold wind, hotel is out of the way
Verified Expedia guest review

10/10 Exceptional

Magnifique
Séjour inoubliable magique
Verified Hotels.com guest review

4/10 Fair

Accueil mitigé, pas de room service, climatisation totalement insuffisante pour les températures locales, notre chambre ne portait pas de numéro ( difficile de se repérer dans les couloirs ainsi ), pas ou peu d'assistance pour les bagages . Hotel privilégiant ses activités de club et son restaurant mais le service d'hôtellerie est digne d'un hôtel bas de gamme, pas d'un 5 étoiles. J'ai dépensé près de 700e pour 4 nuits. Ca ne les vaut pas du tout, décevant.
Verified Expedia guest review

8/10 Very good

Hotel genial
Les chambres sont spacieuses et tres confortable, on regrette le manque de lampe, et les oublis de produits d'hygiènes. Le restaurant est très bon et le bar/boite genial!
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Exceptionnel
Hôtel doté d'une quinzaine de suites. Personnel serviable, attentif et très gentil (j'ai bénéficié gratuitement du pressing !!). Suite 69 splendide avec terrasse privative sur le toit, accès à la piscine et discothèque le PACHA gratuits. Je recommande fortement et y retournerai :) Seul bémol : la situation géographique (Agdal). Compter 50 dirhams en journée et 100 le soir pour rejoindre le centre-ville.
Verified Hotels.com guest review

4/10 Fair

Absolute Katastrophe..!!!
Nichts, aber gar nichts hat die angegebenenen Versprechen gehalten..!!! Ungeschultes, freches, weibliches Personal an der Reception. Frühstück nie zur geplanten Zeit!!! 2 mal, übethaupt Keins, das am Morgen um 8 Uhr und 7.30 Bestellte!!! Personal nicht erreichbar!!! Machten wir uns bemerkbar, war das der gröbste Affront... Also zum Punkt... Es wird nie Jemandem weiter emphohlen, ist nur ein Aufenthaltszentrum für Nachtschwärmer und Müssiggänger!! Schade... Dem Portier möchten wir ein Dankeschön zukommen lassen. War zu jeder Zeit am Ort. Mit freundlichen Grüssen
Verified Hotels.com guest review

8/10 Very good

Pour s amuser!
Hotel idéal pour se distraire avec une très belle discotheque! Personnel de l hotel très agréable avec la volonté de rendre service. Seul bémol le restaurant de l hotel: très cher, personnel pas très serviable et nourriture passable... Il en reste un avis global très positif pour se distraire!!!
Verified Expedia guest review

6/10 Good

Bel établissement qui mériterait d'être mieux entretenu.
Verified Hotels.com guest review

4/10 Fair

Hôtel vraiment en dessous de nos attentes!!!
Musique du bar très forte jusqu a 2h du mat..on nous a replacé dans une autre chambre .bel effort du personnel mais le bruit était toujours présent.absence de wifi dans les chambre(ok à l accueil seulement )..bref!nous connaissions déjà le Crystal pour sa piscine et son restaurant mais cela a du coup perdu de son charme surtout pour un 5*!le jardin et la piscine restent malgrès tout un vrai havre de paix....personnel très agréable .
Verified Expedia guest review

10/10 Exceptional

Personnel à l'écoute et qui fait de son mieux
Hôtel un peu bruyant, mais connaissant déjà l'endroit, j'étais au courant de ce petit désagrément. Par contre, le matin, c'est vraiment très calme. A signaler, un petit-déjeuner excellent.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

Une catastrophe !!!!
cet hotel est une cata!!! il fut construit pour avoir la possibilité d'avoir le droit d'ouvrir une boite de nuit le pacha ! Les clients de l'hotel ne sont pas priviligié du tout . Les chambres donnent sur le Rose Bar , Musique a fond jusqu'a 2h du Matin , impossible de Dormir avant . On a du changer de Chambre , ensuite plus d'une heure le matin pour avoir un petit dejeuner dont la qualité est a revoir ( 1 seule boisson , viennoiserie trop cuite , il manque toujours un truc ) , ensuite sommier de la nouvelle chambre dont les les lattes sont cassées ( a desolé on ne peut rien faire ) . Quel dommage de gacher un tel endroit aussi beau
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Meget hyggelig personale Samt meget fint hotell
Verified Hotels.com guest review

10/10 Exceptional

SPLENDIDE
Quel séjour splendide !!!! Du rêve à chaque instant. Le personnel très serviable, un véhicule à notre disposition en permanence. Des chambres très confortables, une literie très haut de gamme. J'espère vite y retourner.
Verified Expedia guest review

2/10 Poor

Loin de tout l'hôtel Crystal Pacha Marrakech ne respecte pas les engagements pris , ni ses clients
loin de tout . L'hôtel a été privatisé pour un mariage . Restaurants inaccessibles pour bénéficier de la demi pension . Pas de salons d'accueil alors que le bar est fermé le jour , piscine fermée , sans compter le bruit toute la nuit du dimanche au lundi empêchant de dormir . Pas de petit déjeuner buffet . Le matin du départ dossier égaré ! On a essayé de me faire payer tout le séjour une seconde fois avant de me demander de prouver mon contrat avec Expédia ! Résultat : Plus le temps de prendre le petit-déjeuner continental servi dans la chambre . Les suites junior sont spacieuses et confortables mais très mal éclairées . La pénombre est permanente .Mal aménagées , les terrasses sur le toît sont inutilisables , sauf à vouloir cuire . au total un séjour catastrophe où LES PRESTATIONS PAYEES NE M4ONT PAS ETE DELIVREES .
Verified Expedia guest review