Balcones del lago

Property class: 2
Hotel in Guatapé

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Enjoy your visit to Guatapé with a stay at Balcones del lago.

Popular amenities

  • Free WiFi
  • Non-smoking

Main amenities (4)

  • Housekeeping once per stay
  • Breakfast available
  • Communal living room
  • Tour/ticket assistance

Room options

View all photos for Comfort Room, Balcony, Lake View

A bedroom with a large bed, a small table with a plant, and a view through a large window.

Comfort Room, Balcony, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2 Cl. 31, Guatapé, Antioquia, 053847

What's nearby

  • Peñol-Guatapé Reservoir - 1 min walk - 0.1 km
  • Calle del Recuerdo - 2 min walk - 0.2 km
  • Plazoleta de los zocalos - 2 min walk - 0.2 km
  • Guatapé Dam Boardwalk - 2 min walk - 0.2 km
  • Rock of Guatapé - 25 min drive - 12.1 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 97 min drive
  • Olaya Herrera Airport (EOH) - 131 min drive

Restaurants

  • ‪San Tropel Charcutería Bar - ‬2 min walk
  • ‪El Bacchanal - ‬2 min walk
  • ‪Restaurante El Portal - ‬2 min walk
  • ‪Restaurante El Malecón - ‬4 min walk
  • ‪Panadería La Florida - ‬1 min walk

About this property

Balcones del lago

  • Enjoy your visit to Guatapé with a stay at Balcones del lago.

At a glance

Hotel size

    • 3 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–10:00 AM

Services

  • Tour/ticket assistance

Facilities

  • Communal living room

Room amenities

Be entertained

  • Television
  • Cable TV channels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Housekeeping once per stay

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately COP 10000 for adults and COP 10000 for children

Renovations and closures

This property is closed from January 21 2026 to January 20 2028 (dates subject to change).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts cash.

Also known as

Balcones del lago Hotel
Balcones del lago Guatapé
Balcones del lago Hotel Guatapé

Frequently asked questions

Is Balcones del lago currently open?

This property is closed from January 21 2026 to January 20 2028 (dates subject to change).

Does Balcones del lago offer free cancellation for a full refund?

Yes, Balcones del lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Balcones del lago?

Sorry, pets aren't allowed.

Is parking offered on site at Balcones del lago?

Sorry, there's no onsite parking at Balcones del lago.

What are the check-in and check-out times at Balcones del lago?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.

What's the area around Balcones del lago like?

Balcones del lago is located a short 1-minute walk from Peñol-Guatapé Reservoir.

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