Tunnel Urban Retreat

Family-friendly hotel with outdoor pool, near Old Market Area

Choose dates to view prices

Tunnel Urban Retreat puts you in a great location, within a 15-minute walk of Pub Street and Old Market Area. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a terrace are other highlights.
VIP Access
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • In-room childcare
  • Meeting rooms
  • Airport shuttle
  • Terrace

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Garden
  • Terrace
CA $40
CA $50 total
includes taxes & fees
Oct 14 - Oct 15

Room options

Showing 6 of 6 rooms
A modern bathroom with a shower, a toilet, a black cabinet, and a television mounted on the wall.
A modern hotel room with a unique curved bed, a galaxy-themed wall, and a cozy seating area with a small table and a chair.
A hotel room with a neatly made bed, two pillows, a bedside table, and a wall-mounted light fixture.
A modern building with a glass door entrance, a small garden area with plants and a tree, and a bed visible inside.

Double Room with Garden View

Exceptional
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
A modern bathroom with a shower, a toilet, a black cabinet, and a television mounted on the wall.
A modern hotel room with a bed, a TV, and a sliding door leading to a bathroom.
A neatly made bed with a rose and swan towel arrangement, green pillows, and a wall-mounted light fixture.
A room with a crib, a bed with a curved wall, and a door.

Family Room

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
A bathroom with a white sink, black mirror, and a small shelf with toiletries.
A modern hotel room with a glass partition, a black leather sofa, a glass coffee table, and a flat-screen TV mounted on the wall.
A modern hotel room with a bed, white walls, and a ceiling-mounted air conditioner.
A modern bedroom with a circular mirror, a bed with white bedding, and a small bedside table.

Three-Bedroom Villa

Exceptional
  • Garden view
  • 50 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
A modern bathroom with a shower, a toilet, a black cabinet, and a television mounted on the wall.
A modern hotel room with a unique curved ceiling, a large bed with rose petals, a gray sofa, a small table with a phone and a bottle, and a colorful abstract painting on the wall.
A modern hotel room with a unique curved ceiling design, a bed with white linens, and a swan-shaped towel.
A hotel room with a bed, a sofa, a small table with a vase, and a view of greenery through a window.

Double Room with Garden View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE GARDEN VIEW

  • Sleeps 4

DOUBLE GARDEN VIEW KING BED

  • Sleeps 4

Similar properties

A spacious lobby with a wooden ceiling, comfortable seating areas, and decorative plants.
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0
Wonderful
744 reviews
CA $66
CA $83 total
includes taxes & fees
Oct 30 - Oct 31
Angkor Miracle Resort & Spa
A pool area with lounge chairs, a bar, and potted plants.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
10
Exceptional
42 reviews
CA $27
CA $33 total
includes taxes & fees
Oct 18 - Oct 19
The Palace Indochine Hotel
An indoor swimming pool with a central staircase, lounge areas with orange seating, and a decorative wall with plants.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4
Exceptional
93 reviews
CA $23
CA $28 total
includes taxes & fees
Oct 7 - Oct 8
Siem Reap Center Hotel
A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery and a large building with classical architecture in the background.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.8
Exceptional
8 reviews
CA $63
CA $78 total
includes taxes & fees
Oct 29 - Oct 30
Angkor Mansion & Residence
An outdoor seating area with wicker furniture and cushions, a covered section with arches and plants, and a view of the cityscape in the background.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6
Exceptional
98 reviews
CA $79
CA $99 total
includes taxes & fees
Oct 30 - Oct 31
Koulen Central Hotel
A pool area with lounge chairs and a bar area with umbrellas.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4
Exceptional
173 reviews
CA $28
CA $35 total
includes taxes & fees
Oct 9 - Oct 10
Residence Indochine D'angkor
A serene outdoor area with a meditation statue, a pool, and a thatched structure.
  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.6
Exceptional
122 reviews
CA $43
CA $53 total
includes taxes & fees
Oct 23 - Oct 24
Sabara Angkor Resort & Spa
A traditional multi-story building with a central pavilion, surrounded by palm trees and well-lit pathways.
  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.8
Exceptional
1,001 reviews
CA $76
CA $93 total
includes taxes & fees
Oct 8 - Oct 9
Saem Siemreap Hotel
A poolside lounge with a canopy, seating, and a view of the pool.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.6
Exceptional
74 reviews
CA $20
CA $24 total
includes taxes & fees
Oct 7 - Oct 8
Villa Indochine d'Angkor
A pool area with a waterfall feature, lounge chairs, and umbrellas.
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0
Wonderful
1,000 reviews
CA $52
CA $64 total
includes taxes & fees
Oct 16 - Oct 17
Royal Crown Hotel & Spa
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Street 82, Siem Reap, Siem Reap Province, 171202

What's nearby

  • Pub Street - 10 min walk - 0.9 km
  • Old Market Area - 10 min walk - 0.9 km
  • Angkor Night Market - 10 min walk - 0.9 km
  • Siem Reap Art Center Night Market - 14 min walk - 1.2 km
  • Siem Reap Royal Residence - 4 min drive - 1.9 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nick Restaurant - ‬6 min walk
  • ‪Wat Else Cafe - ‬5 min walk
  • ‪Angkor Hand-Pulled Noodles & Dumplings - ‬7 min walk
  • ‪Taste For Life Restaurant - ‬6 min walk
  • ‪Vietnamese Coffee Noodle Soup - ‬8 min walk

About this property

Tunnel Urban Retreat

  • Tunnel Urban Retreat puts you in a great location, within a 15-minute walk of Pub Street and Old Market Area. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, aromatherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a terrace are other highlights.

At a glance

Hotel size

    • 19 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 6:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets stay free (dogs and cats only, 2 total)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free secured onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Bicycle tour information
  • Cooking classes
  • Bicycle rentals nearby
  • Horse riding nearby
  • Ziplining nearby

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • An outdoor pool
  • Bicycle parking
  • Spa services
  • Massage/treatment rooms
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Water dispenser

Accessibility

  • No elevator (single level property)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Uses some LED lighting
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 6 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 18 costs USD 30 (one-way)

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Mobile payment options include: Alipay.
Cashless transactions are available.

Also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Does Tunnel Urban Retreat offer free cancellation for a full refund?

Yes, Tunnel Urban Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tunnel Urban Retreat?

Yes, there's an outdoor pool.

Are pets allowed at Tunnel Urban Retreat?

Yes, cats and dogs stay free, with a limit of 2 total. Food and water bowls are available.

Is parking offered on site at Tunnel Urban Retreat?

Yes, there's free self parking.

Is airport shuttle service offered by Tunnel Urban Retreat?

Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.

What are the check-in and check-out times at Tunnel Urban Retreat?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Tunnel Urban Retreat and nearby?

Have fun with nearby activities like cycling, horseback riding, and ziplining. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Tunnel Urban Retreat?

Yes, there's an onsite restaurant.

What's the area around Tunnel Urban Retreat like?

Tunnel Urban Retreat is a short 10-minute walk from Pub Street and 9 minutes' walk from Angkor Night Market.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Tunnel Urban Retreat Reviews

9.6

Exceptional

9.6

Cleanliness

10

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

What guests liked

  • The pool was very inviting, accommodating, and an excellent oasis in the middle of the city. (4 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report
Verified review

10/10 Exceptional

Excellent location. All staff very friendly, very clean and nice room. Vety affordable. Would highly recommend. Loved my stay here and would book again
Verified review

10/10 Exceptional

Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Verified review

10/10 Exceptional

Amazing experience, good food, friendly and nice staff. Very accomodating
Verified review

8/10 Very good

Very nice staff
Verified review

10/10 Exceptional

Staff was fabulous. So polite helpful always smiling
Verified review

10/10 Exceptional

Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel. Highly recommend and can't wait to come back some days
Verified review

10/10 Exceptional

Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Verified review

10/10 Exceptional

We loved our stay at Tunnel Urban Retreat. The staff were amazing, friendly and helpful. We had a group of 6 people in the 3 bedroom suite and it was perfect for our group with quiet rooms. The pool was excellent, an oasis in the middle of the city. Walking distance to the night market, old market, great food. I would recommend this to anyone coming to Siem Reap.
Verified review

10/10 Exceptional

I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Verified review

10/10 Exceptional

We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Verified review

10/10 Exceptional

Unique room design, compact room, environment-friendly. Pool is very inviting
Verified review

10/10 Exceptional

Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Verified review

6/10 Good

Out of town residence so quiet and peaceful ..
Verified review

10/10 Exceptional

Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional