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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
Playa Mujeres beachfront property with 18 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
Free minibar, in-room safe, desk, laptop workspace
Miscellaneous
View from room
Property grounds
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Pet-friendly
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 18 restaurants and 3 beach bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • 24-hour fitness center
  • Free use of bicycles
  • Free beach cabanas
  • Beach umbrellas

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $687
CA $837 total
includes taxes & fees
Jan 7 - 8 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Smart TV
Renovated in 2024
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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The price is CA $646
CA $646 total
includes taxes & fees
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About the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.2 km
  • Mujeres Beach - 18 min walk - 1.5 km
  • Playa Mujeres Golf Club - 7 min drive - 4.1 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

Putting you within a 10-minute drive of Ultramar Ferry Puerto Juárez, SLS Playa Mujeres – ALL Inclusive Collection offers a private beach where you can enjoy free cabanas, beach umbrellas, and yoga. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 18 restaurants and the 3 beach bars are great places to grab a cold drink. Other highlights at this luxurious property include 5 bars/lounges, a marina, and a nightclub.

All-inclusive

All-inclusive room rates at SLS Playa Mujeres – ALL Inclusive Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included

Languages

English, Spanish

At a glance

Hotel size

  • 498 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 42 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 18 restaurants
  • 5 bars/lounges
  • 3 beach bars
  • 3 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Waterslide
  • Paddleboard on site
  • Bodyboard on site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkeling
  • Surfing/body boarding
  • Concerts/live shows
  • Evening entertainment
  • Bodyboard on site
  • Paddleboard on site
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • 7 meeting rooms
  • Coworking spaces
  • Conference center (8719 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Golf cart on site
  • Water sports equipment
  • Bodyboard on site
  • Paddleboard on site

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness center
  • Adjacent to a golf course
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Marina
  • Nightclub
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Children's slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 4000.00 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.

Also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

Frequently asked questions

Does SLS Playa Mujeres – ALL Inclusive Collection offer free cancellation for a full refund?
Yes, SLS Playa Mujeres – ALL Inclusive Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SLS Playa Mujeres – ALL Inclusive Collection?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at SLS Playa Mujeres – ALL Inclusive Collection?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 42 lbs per pet. There's a charge of USD 4000.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at SLS Playa Mujeres – ALL Inclusive Collection?
Yes, there's free self parking.
What are the check-in and check-out times at SLS Playa Mujeres – ALL Inclusive Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at SLS Playa Mujeres – ALL Inclusive Collection?
No, this property doesn't have a casino, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are both nearby.
What is there to do at SLS Playa Mujeres – ALL Inclusive Collection and nearby?
Have fun with onsite activities like kayaking, snorkeling, and surfing. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. SLS Playa Mujeres – ALL Inclusive Collection also has 3 beach bars, a nightclub, and a private beach, as well as a waterslide, a 24-hour fitness center, and spa services.
Are there restaurants at or near SLS Playa Mujeres – ALL Inclusive Collection?
Yes, there are 18 onsite restaurants.
What's the area around SLS Playa Mujeres – ALL Inclusive Collection like?
SLS Playa Mujeres – ALL Inclusive Collection is a short 18-minute walk from Mujeres Beach and 13 minutes' walk from Punta Sam Ferry Terminal.

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

9.4

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Andriy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent customer service. Employees go about and beyond for you. Food is delicious. Great drinks. Can't wait to go back.
Eduardo H, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is the best all inclusive Resort I’ve been and I absolutely recommend 10/10
Chevanny Brittany, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Little unorganized with the check-in, and only 3 dining restaurants open but other than that great spot! Really great service.
Cherilynne, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

My sister and I had a fantastic vacation at SLS Playa Mujeres!  The property is so beautiful, with everything you need right in the grounds. Coffee & pastry shop, smoothie & juice bar, gyms, pools, hot tubs, spa, excellent restaurants, beach access, water activities and more! This place is such a gem!  Rooms are beautiful, with great bathrooms & comfortable beds/bedding. It’s super family friendly, with a great area for the kids to play, and a family pool away from the adult only pool. The staff are so friendly & professional. We felt super safe & really enjoyed our stay. They recently opened so they’re still figuring some things out (like the concierge service was not as responsive as we expected, maybe they have too many people they’re taking care of?), but we didn’t mind, especially because of the warmth of the staff, everyone was so helpful. Some of the things that made our stay amazing: The cacao ceremony. We loved getting our cappuccinos from Lucio every morning, and our protein smoothies & juices from Leticia at the smoothie bar.  And Pedro & Ariel were so amazing, truly dedicated to excellent service every time we saw them at the restaurants.  Honestly everyone we spoke to/got help from were kind & professional. We will definitely be back & hope to bring our whole family when we do.
Anabel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We spent 8 nights and in few words: AMAZING. We've visited another resort (Secrets) so we have something to compare to. Food is Amazing, really made fresh, to order and with attention to details - chef quality food. I could write many words of everything we ate and that was delicious. Honestly, there only maybe 1-2 things that were not that good but the culinary experience was amazing and much better than the other resort (still good). Amenities are new, well kept, and with nice decor (excentric). Hotel is VERY clean and they have a lot of staff keeping it clean all time. It is amazing how well they keep the maintenance and cleaning up to date. The staff is super helpful and friendly. The check in process was easy, 5 min a guided 10 minutes tour to our room. We really liked not having someone trying to sell us a vacation package and wasting 1 day of our trip like we had on the other resort, and check out was also 5 min, very convenient. Swimming pools are great, beautiful and including all the area surrounding it. They have their own private beach which is very calm and beautiful (I'll be honest, the Zona Hoteleira ocean view/colors are more beautiful but the exclusivity of the private beach is amazing. They have their own kayaks, etc to use as courtesy. We did use their gym, 2 swimming pools, all restaurants ands bars and we did not use the SPA. To improve: it is a new hotel, staff will learn more soon, and water needs better filtering (bath/hydro tub).
Andre Lanza, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Ravina Kaur, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The property is beautiful and service is excellent.
Harpreet, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a really nice resort. Friendly people. Good food. Overall a great vacation. My wife and child and I would go there again, and we highly recommend.
Chul C, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

New and beautiful hotel
Rino, 7-night family trip
Verified Expedia guest review

8/10 Very good

ZI CHENG, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Had a great experience at the SLS. Unfortunately the other restaurants weren't opened during our stay (opened Dec. 19) however the others were really good. I also loved that they had a protein and smoothie bar, perfect for post workout. The staff was so polite and attentive. Rooms were kept cleaning throughout the day. I would definitely recommend to family and friends.
Sumeet, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent service!! Staff was great and their food is phenomenal !!
Arturo, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Hotel staff was amazing and worked really hard to make you feel happy and keep everywhere clean and tidy . However because hotel is too new and not enough people so there is no lunch or dinner buffet. There is only 3 restaurants open at night time and night life is basically non-existance at this moment.
Ingeborg, 14-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I recently had the pleasure of staying at this Resort, and I must say, it was an unforgettable experience! From the moment I arrived, I felt welcome and pampered. The check-in and check-out process was seamless and efficient. The staff were friendly, courteous, and made sure I had everything I needed.
Katia, 4-night trip
Verified Expedia guest review

6/10 Good

Nikolaos, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kelly, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Went on a solo trip mommy & me trip it was excellent.
Tatyana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Owesome resort will recommended to friends and family. Loved very kind and and helpful staff everything about this resort its nice.
Luis, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I did not left the resort , so I can not comment on the area , but the resort has its own private beach that maintains by the resort and was clean .
Nadia, 6-night trip
Verified Expedia guest review

10/10 Exceptional

TOP
thomas, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

First of all i like to thank the staff they were above and beyond with service. Shout out to the manager at the steakhose who treated me like a king. Front desk is amazing checkin was fast i would recommend this hotel and i will be returning to this property. Also Eric the food service guy made me feel like i had a butler he was above and beyond service.
troy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was very beautiful and due to it still being a soft opening it was not very crowded. Everything is brand new and food was better than anticipated. Would definitely return!
Gregory, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel is not yet completely functional. Only 3 restaurants were open, no buffet opened during our 6 nights stay, which was a big problem for traveling with kids. They have a good kids pool with slides and good playground in the kids club. It would be nice if the whether was warmer, We got upgrade to oceanfront room which was very nice! However, the room size is smaller than other Cancun resorts we stayed before. Our room didn’t have ‘living room area’ at all. The food was average with exception of few dishes in all three restaurants. Room service was pretty good. Drinks in the bars were good too. The beach is short, not for beach walkers like I am. In a cold whether there is very little we could do there, so we probably not return, mostly because of a room size and beach size. However, I understand that this resort could be a very good choice when begins to run at full speed.
Lena, 6-night family trip
Verified Expedia guest review

6/10 Good

Caracola was great for dinner, but really didn’t know how to do breakfast. Unfortunately that is where breakfast was served all mornings. We were rarely given what was on the menu. The cooks don’t follow the menu. It was windy so we couldn’t enjoy the water activities. There was limited activities outside of that. It made it more disappointing that the pool and hot tubs closed soooo early (7pm). The hot tubs were also cold for hot tubs. Very room temperature. We were not well informed about how to reserve activities like exercise classes. The butler system would work, but the butlers aren’t always responsive and it’s not completely clear who is working or not. Then the website also wasn’t working well so you could not just reserve things for yourself. This made reserving activities very difficult and all the things we did want to do, were booked. Even for dinner the website said reservations were full, but we were 2 of maybe 30 people in the whole resort and there was no way reservations were full. No atm on the property, made further preparation for daily activities more difficult. We also had yellow water in our jacuzzi. My guess is it was from rusty pipes, but it was weird. Small beach. Only limited boundaries for kayaks and paddle boards. Could have probably given 2 stars, but it is very new so it has a lot of potential to take reviews like these and get much better!
Jesse, 3-night romance trip
Verified Expedia guest review