6/10 Good
The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.
Windy
Windy, 1-night trip
Holiday Inn Tulum by IHG
Hotel with outdoor pool, near Tulum Mayan Ruins
Located near Tulum National Park, Selina Tulum Downtown offers a vibrant stay with public WiFi. Begin your day with breakfast and explore the nearby Mayan Ruins.
VIP AccessWonderful
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (11)
- Daily housekeeping
- Restaurant and bar/lounge
- Outdoor pool
- Breakfast available
- Room service
- Coffee shop/cafe
- 24-hour front desk
- Front-desk safe
- Concierge services
- Luggage storage
- Tour/ticket assistance
Feel at home (6)
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
- In-room climate control (air conditioning)
CA $97
CA $122 total
includes taxes & fees
Jan 25 - Jan 26, 2026
Room options
Check availability for these dates
Showing 12 of 12 rooms
Suite, 1 Bedroom (Jungle View)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- City view
- Sleeps 2
- 1 Twin Bed
Standard Room, 1 King Bed (Jungle View)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- City view
- Sleeps 2
- 1 King Bed
Suite, 1 King Bed (Outdoor Private Pool)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed
Exceptional
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 2
- 1 King Bed
Standard Room, 2 Queen Beds, Accessible (Communications)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- City view
- Sleeps 4
- 2 Queen Beds
Standard Room, 1 King Bed, Pool View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 2
- 1 King Bed
Suite, 1 King Bed
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- City view
- Sleeps 4
- 1 King Bed
Suite, 1 King Bed, Pool View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 4
- 1 King Bed
Standard Room, 1 Queen Bed, Pool View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 2
- 1 Queen Bed
Standard Room, 2 Double Beds
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 4
- 2 Double Beds
Standard Room, 2 Double Beds, Pool View
Exceptional
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 4
- 2 Double Beds
Standard Room
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Premium bedding
Select Comfort bed
Blackout drapes/curtains
- Sleeps 1
- 1 Twin Bed
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About the area
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO
About this property
Holiday Inn Tulum by IHG
Holiday Inn Tulum by IHG puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Tulum Beach and Xel-Há Park are within a short drive.
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Property amenities
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Holiday Inn Tulum by IHG Reviews
Wonderful
9.4
Cleanliness
8.8
Amenities
9.4
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
- The pool was tranquil, clean, and a great place to relax. (5 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
Staff was great, cleaning was great, location was perfect.
Ventscouldhave worked better
Anna
Anna, 5-night trip
8/10 Very good
Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend
jema
jema, 3-night trip
10/10 Exceptional
Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Jesus
Jesus, 1-night trip
10/10 Exceptional
Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Myrna
Myrna, 1-night trip
10/10 Exceptional
I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
Alicia
Alicia, 8-night trip
10/10 Exceptional
The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Aniqa
Aniqa, 3-night trip
8/10 Very good
The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head.
The front desk personnel were very friendly and helpful during our stay.
Cynthia A.
Cynthia A., 3-night trip
8/10 Very good
Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
Renee
Renee, 4-night trip
8/10 Very good
Just to spend the night
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Nice pool. Good internet. Helpful staff.
James
James, 4-night trip
4/10 Fair
No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs.
Neghina
Neghina, 1-night trip
10/10 Exceptional
Perfect for us
This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.
Jorge
Jorge, 1-night trip
10/10 Exceptional
En general el servicio muy bien, esta limpio, el trato del personal la estancia fue muy grata
Julio Cesar
Julio Cesar, 2-night trip
6/10 Good
Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.
JUAN
JUAN, 1-night trip
10/10 Exceptional
Muy buen Hotel
Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca
KARLA LIVIER
KARLA LIVIER, 1-night trip
10/10 Exceptional
Conviene su ubicación
Juan José
Juan José, 1-night trip
10/10 Exceptional
Me encantó precio hotel, no me gustó el estacionamiento o acceso al hotel
MARIA DE LOURDES
MARIA DE LOURDES, 4-night trip
8/10 Very good
Todo estaba bien solo que huele a coladera pero todo los demás excelente
ERICK
ERICK, 2-night trip
10/10 Exceptional
Todo
Muy bien servicio excelente muy recomendable
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Excelente la piscina en la azotea, muy buena vista y atención del Sr Europa
HENRY NELSON
HENRY NELSON, 1-night trip
10/10 Exceptional
Todo bien. Laura Genial !
Francisco J
Francisco J, 1-night trip
10/10 Exceptional
Camas muy cómodas
SALVADOR ANTONIO MONROY
SALVADOR ANTONIO MONROY, 2-night trip
10/10 Exceptional
Muy buen servicio y estancia muy agradable, el servio del personal excelente
Angel
Angel, 2-night trip
10/10 Exceptional
Hotel muy limpio, cómodo, sin ruido, el
Personal muy amable
Janet
Janet, 1-night trip