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Holiday Inn Tulum By IHG

3.5 star property
Hotel with outdoor pool, near Tulum Mayan Ruins

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Photo gallery for Holiday Inn Tulum By IHG

Outdoor pool
Standard Room, 1 King Bed (Outdoor Private Pool)
Exterior
Suite, 1 King Bed, Pool View
Exterior
Located near Tulum National Park, Selina Tulum Downtown offers a vibrant stay with public WiFi. Begin your day with breakfast and explore the nearby Mayan Ruins.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The current price is CA $79
CA $112 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Jungle View)

Room amenity

Suite, 1 Bedroom (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed (Jungle View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Outdoor Private Pool)

Room amenity

Standard Room, 1 King Bed (Outdoor Private Pool)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool View

Room amenity

Standard Room, 2 Double Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Pool View

Room amenity

Suite, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

Room amenity

Standard Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2024
Select Comfort bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds
Aerial view

Motto by Hilton Tulum

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 255 reviews
The price is CA $78
CA $131 total
includes taxes & fees
Jun 3 - Jun 4
Motto by Hilton Tulum
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About the area

Map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO

What's nearby

  • Tulum National Park - 15 min walk - 1.3 km
  • Tulum Mayan Ruins - 5 min drive - 3.4 km
  • Playa Ruinas - 12 min drive - 3.4 km
  • Las Palmas Public Beach - 16 min drive - 4.7 km
  • Playa Paraiso - 21 min drive - 5.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Tacos y tortas el tio - ‬6 min walk
  • ‪La Coqueta - ‬4 min walk
  • ‪Boston’s Tulum - ‬2 min walk
  • ‪Azul Cafe - ‬1 min walk

About this property

Holiday Inn Tulum By IHG

Holiday Inn Tulum Downtown by IHG puts you just a 5-minute drive from Tulum National Park and Gran Cenote. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Tulum Mayan Ruins and Xel-Há Park are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2022
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Hydromassage showerhead
  • Shower only
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 57 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 3630 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 500

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Bakal Tulum
Selina Tulum Downtown
Holiday Inn Tulum Downtown
Holiday Inn Tulum By IHG Hotel
Holiday Inn Tulum By IHG Tulum
Holiday Inn Tulum Downtown by IHG
Holiday Inn Tulum By IHG Hotel Tulum

Frequently asked questions

Is there a pool at Holiday Inn Tulum Downtown by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Tulum Downtown by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 600 per pet, per night, and there's also a deposit of MXN 3630 per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Tulum Downtown by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Tulum Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Holiday Inn Tulum Downtown by IHG and nearby?

Holiday Inn Tulum Downtown by IHG has an outdoor pool.

Are there restaurants at or near Holiday Inn Tulum Downtown by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Tulum Downtown by IHG like?

Holiday Inn Tulum Downtown by IHG is a short 15-minute walk from Tulum National Park and 12 minutes' walk from Dos Aguas Park.

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Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.
Cynthia A., 3-night family trip
Verified Expedia guest review

8/10 Very good

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
Renee, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Myrna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Jesus, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice pool. Good internet. Helpful staff.
James, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Aniqa, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfect for us

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.
Jorge, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

El personal que atiende por teléfono debe estar capacitado para explicar el acceso al estacionamiento del hotel y deben poner un cartel o algo que indique por dónde entrar para no equivocarse se escaleras y el elevador debe llegar hasta el sótano.
Lupita, 1-night family trip
Verified Expedia guest review

8/10 Very good

En sus pasillos hace demasiada calor no hay buena ventilacion
Argelia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

JAIR, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

liliana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

El hotel esta muy bien, solo que en Expedia lo anunciaban con otro nombre y batallamos poara llegar
Martin, 2-night romance trip
Verified Expedia guest review