10/10 Exceptional
I didn't sleep for 36 hours and didn't had food for 12 hours when arrived late in the afternoon at Shera Hotel and Banquet Navi Mumbai. Totally exhausted i expressed this towards the manager and staff. They acted at once, unburden me, ordered food for me, and settled me in my room. All in all Shera Hotel has a very professional and caring Manager and Team and they all speak very good english. I was positively surprised by the high quality standaard of the total staff. Furthermore the hotel itself is very modern and very clean meeting high standaards. Overall an excellent experience and for me a 10 out of 10.
Arvind
Arvind, 4-night trip
