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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with restaurant, connected to the convention center, near Clifton Hill

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Photo gallery for Empress Inn and Suites by The Falls

Exterior
Balcony
Standard two queen
Reception
Exterior

Reviews

6.0 out of 10
Good
Empress Inn and Suites by The Falls offers a welcoming atmosphere near Clifton Hill. Unwind with WiFi, enjoy the manager's reception, or have fun at the nearby Fallsview Indoor Waterpark. Guests praise this hotel for its value and location.

Popular amenities

  • Airport transfer
  • Childcare
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Babysitting services
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CA $53
CA $66 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds
Front of property - evening/night

Howard Johnson by Wyndham Niagara Falls

  • Pool
  • Free breakfast
  • Pet-friendly
  • Parking available
5.8 out of 10, 1,007 reviews
The price is CA $47
CA $57 total
includes taxes & fees
Apr 17 - Apr 18
Howard Johnson by Wyndham Niagara Falls
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About the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.5 km
  • Clifton Hill - 8 min walk - 0.7 km
  • Fallsview Casino - 9 min walk - 0.8 km
  • Fallsview Indoor Waterpark - 15 min walk - 1.3 km
  • Horseshoe Falls - 4 min drive - 2.8 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 38 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Niagara Falls Station - 6 min drive
  • Niagara Falls Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls puts you in a great location, within just a 10-minute walk of Clifton Hill and Fallsview Casino. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Victorian hotel is also within just a 10-minute walk of Skylon Tower and Niagara SkyWheel. Fellow travelers like the location.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 80 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting
    • Supervised childcare
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 10.00 per day; includes in/out privileges)
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Supervised childcare

What to do

  • Helicopter/airplane tours
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Victorian architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Assistive listening devices available

Room amenities

Be entertained

  • MP3 docking station
  • Video-game console
  • 32-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of CAD 20 (subject to availability)

Parking

  • Self parking costs CAD 10.00 per day with in/out privileges

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Does Empress Inn and Suites by The Falls offer free cancellation for a full refund?

Yes, Empress Inn and Suites by The Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Empress Inn and Suites by The Falls?

Sorry, pets aren't allowed.

Is parking offered on site at Empress Inn and Suites by The Falls?

Yes. Self parking costs CAD 10.00 per day.

Is airport shuttle service offered by Empress Inn and Suites by The Falls?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 20 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Empress Inn and Suites by The Falls?

No, this hotel doesn't have a casino, but Fallsview Casino (9-min walk) and Casino Niagara (12-min walk) are both nearby.

What is there to do at Empress Inn and Suites by The Falls and nearby?

Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course. Additional recreation onsite includes helicopter/airplane tours.

Are there restaurants at or near Empress Inn and Suites by The Falls?

Yes, there's an onsite restaurant.

Does Empress Inn and Suites by The Falls have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Empress Inn and Suites by The Falls like?

Empress Inn and Suites by The Falls is in Fallsview, a short 8-minute walk from Clifton Hill and 9 minutes' walk from Fallsview Casino. Travelers say this hotel is in a good location.

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Reviews

6.0

Good

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

thomas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Francis, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great on a budget
Budget friendly property. Excellent service.
Elisabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice customer service!
Tara, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bhagwantpreet, 1-night trip
Verified Expedia guest review

2/10 Poor

Washrooms was smelling gross, smells like weed or smoked cigarettes. And lock of the washroom was not even working at all, we complained about it but nobody took any action for that.
Maninder Singh, 1-night family trip
Verified Expedia guest review

6/10 Good

The family room was big, spacious for 6 people. The front desk staff were very nice. I have 3 complaints though. No hanger, no remote control for the TV and coffee is free for hotel guests but when i went to get coffee there was a sign saying the machine is out of coffee and the staff didn’t even made a new bunch.
Lyn, 1-night trip
Verified Expedia guest review

8/10 Very good

.
Marie-Pier, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Ok
Giri Babu, 1-night trip
Verified Expedia guest review

2/10 Poor

We booked two rooms; and had both right next to each other. My friends had previously stayed at this hotel before so that’s why we decided to stay here… and around 12:30-1 I heard banging at my door, it was my friends in a panic because of bedbugs. We took pictures and checked my room and there was nothing in my room… so we contacted front desk and they argued about what it was and finally moved them into a new room.. then in the morning I tried speaking to front desk and zero compensation was given. I was just so very disappointed and disturbed with how this whole situation unfolded. I did get the managers email and have tried emailing them and I’ve yet to hear anything back from them…
Cassandra, 1-night family trip
Verified Expedia guest review

6/10 Good

Albana, 1-night trip
Verified Expedia guest review

2/10 Poor

Parking is chargeable and no water drained in any of our rooms. we booked 4 rooms all together under different names. Very bad experienced.
Surajkumar, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jamel, 1-night trip
Verified Expedia guest review

2/10 Poor

Stairs not safe
Leonor, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Good location
prasanta, 2-night family trip
Verified Expedia guest review

4/10 Fair

Snow in parking area ciuld have been removed!
Chandraman, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kaushal, 3-night trip
Verified Expedia guest review

4/10 Fair

Hardikkumar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Vanessa, 1-night family trip
Verified Expedia guest review

2/10 Poor

Unprofessional staff
Sarabjeet, 1-night family trip
Verified Expedia guest review

2/10 Poor

Gregory, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Decent overall
Arsh, 1-night trip
Verified Expedia guest review

6/10 Good

Na
Tuan, 1-night romance trip
Verified Expedia guest review

2/10 Poor

NOT recommended. NOT clean. Has lots of bed mites
Charlls Daryl, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Ok
Quoc, 1-night trip with friends
Verified Hotels.com guest review