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Pullman Zhangjiajie

4.5 star property
Luxury hotel in Zhangjiajie with outdoor pool and bar/lounge

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Photo gallery for Pullman Zhangjiajie

Outdoor pool, sun loungers
Exterior
Interior
Superior Room, 2 Single Beds
Bar (on property)
Located near Wulingyuan Scenic Reserve, Pullman Zhangjiajie offers an upscale retreat with a garden, coffee shop/cafe, and 3 on-site restaurants. With a 24-hour health club, outdoor pool with sun loungers, and dry cleaning/laundry services nearby attractions are easily accessible. Guests rave about the hotel's excellent condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is CA $83
CA $97 total
includes taxes & fees
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)

Deluxe Room, 2 Single Beds, Club Lounge Access (Executive)

Deluxe Room, 2 Twin Beds, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Deluxe Room, 1 King Bed, Club Lounge Access (Executive)

Deluxe Room, 1 King Bed, Business Lounge Access (Executive)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
Front of property - evening/night

Lee's Boutique Resort

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 49 reviews
The price is CA $82
CA $95 total
includes taxes & fees
Apr 19 - Apr 20
Lee's Boutique Resort
Outdoor pool, free cabanas

Celestial Vally

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
10.0 out of 10, Exceptional, 1 review
Celestial Vally
Outdoor pool

Zhangjiajie National Park Nvue Resorts

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 19 reviews
The price is CA $96
CA $112 total
includes taxes & fees
Apr 17 - Apr 18
Zhangjiajie National Park Nvue Resorts
Lobby

Qinghe Jin Jiang International Hotel

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
8.0 out of 10, Very good, 7 reviews
The price is CA $95
CA $110 total
includes taxes & fees
Apr 25 - Apr 26
Qinghe Jin Jiang International Hotel
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About the area

Map
No.188 Gaoyun Road, Wulingyuan District, Zhangjiajie, Hunan, 427400

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 4 min walk - 0.4 km
  • Yellow Dragon Cave - 12 min drive - 11.6 km
  • Wulingyuan Scenic Reserve - 30 min drive - 22.5 km
  • Zhangjiajie National Forest Park - 41 min drive - 47.2 km
  • Wulingyuan Scenic Area - 72 min drive - 81.4 km

Getting around

  • Zhangjiajie (DYG) - 46 min drive

Restaurants

  • ‪舌尖上的湘西 - ‬15 min walk
  • ‪富正毅三下锅 - ‬15 min walk
  • ‪星巴克 - ‬16 min walk
  • ‪中茶世界茶园张家界店 - ‬2 min drive
  • ‪情缘娱乐城 - ‬4 min drive

About this property

Pullman Zhangjiajie

When visiting Zhangjiajie, Pullman Zhangjiajie is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at FENG Chinese Restaurant, which is one of 3 restaurants and serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the overall property condition.

Languages

Chinese (Mandarin), English
VISIBILITY

At a glance

Hotel size

    • 456 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Table tennis

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

FENG Chinese Restaurant - This restaurant serves breakfast, lunch, and dinner.
V Café Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 130 per person

Children & extra beds

  • Rollaway beds are available for CNY 260.0 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Pullman Hotel Zhangjiajie
Pullman Zhangjiajie
Zhangjiajie Pullman
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Hotel
Pullman Zhangjiajie Zhangjiajie
Pullman Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Does Pullman Zhangjiajie offer free cancellation for a full refund?

Yes, Pullman Zhangjiajie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Zhangjiajie?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Zhangjiajie?

Sorry, pets aren't allowed.

Is parking offered on site at Pullman Zhangjiajie?

Yes, there's free self parking.

What are the check-in and check-out times at Pullman Zhangjiajie?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Pullman Zhangjiajie and nearby?

Pullman Zhangjiajie has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Pullman Zhangjiajie?

Yes, there are 3 onsite restaurants, featuring pool views.

What's the area around Pullman Zhangjiajie like?

Pullman Zhangjiajie is in Wulingyuan, a short 4-minute walk from Wulingyuan Scenic and Historic Interest Area.

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Reviews

8.8

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely Stay
We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
pichet, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location. Friendly staff
Alfredo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nancy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luen wang, 1-night trip
Verified Expedia guest review

8/10 Very good

Best you can get
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
3-night family trip
Verified Hotels.com guest review

6/10 Good

Travis, 3-night trip
Verified Orbitz guest review

8/10 Very good

Nice and confortable stay. Greater location.
Hai-Ying, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff are also friendly and helpful
Soentono, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

JER, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

JER, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Chad, 5-night romance trip
Verified Expedia guest review

6/10 Good

Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aixue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

ANA LUISA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANA LUISA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Bilegsaikhan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Rong, 3-night trip
Verified Expedia guest review

6/10 Good

Thank god for Bob!
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
Trevor, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

4/10 Fair

Go to Crowne
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
Ryan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the price
It’s a nice hotel, past it’s prime for sure, but for the price your paying it’s still great. The room was large, clean and comfortable. Hotel staff could have been more helpful, I guess they can’t all speak English so a lot of the time they would keep their head down at reception or allow several Chinese customers to push in front of me as they do. Management could speak English and were always helpful. But please inform your staff to at least acknowledge customers and ask them to wait a moment. Pool area was pretty, but there were no towels available and the changing rooms weren’t great.
The area is under heavy construction, but there was no noise.
Christopher, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Rikard, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room
eko, 3-night family trip
Verified Hotels.com guest review