Reception staff was not trained enough to talk decently. Lots of mosquitoes and fuming smell throughout the hotel.
I booked a non-smoking room but they giving me a smoked room with puking smell in the hallway
I checked into a very sub standard room where the AC was running full blast in the peak of Delhi winter and there was a smell in the bathroom. I was ready to walk out, but I commend the management and staff for insisting that I give them a chance. They shifted me to a MUCH better room where the heating actually worked. The breakfast buffet was very good for the price and the hotel was crowded which is a good sign. Average hotel but with excellent management and staff which makes up for everything. Its the people that make this property.
great customer service, friendly staff , very corteous.
didnt like the room condition. bathroom shower and sink was blocked, bedding had to be changed.
It was the worst experience. No AC in the reception I had to wait there in 50 degrees for 2 hours as my check in was 12:30pm. Then my food was burnt and also when I asked for a water bottle they gave me a hot water bottle. I am so disappointed with the service and it feels like I wasted my money.
It was worst. Rude behavior of staff , will give 0 rating for cleanliness of rooms, poor service.
will never recommend anyone in my life to stay in this hotel.
I would give zero stars if there was an option. The room was dirty, mosquito infested, sheets were damp, air conditioning was non functional. Worst hotel I have ever stayed in.