Arrived around 1130 pm and wondered if hotel was open. It was dark on exterior. I got out to check if it was the correct place and the front desk person came to greet me. Apparently the electricity to certain parts of hotel is turned off at night! Not very welcoming!
Front desk person very friendly once I was inside!
Room had been upgraded and was high up so I didnât hear much traffic. I am a very light sleeper, but since I had been traveling for 30+ hours from the east coast without much sleep in the plane, I was very happy to be able to sleep until 0900 the next day!
Front desk folks continue to impress with suggestions and directions to nearby monuments and cafes.
Location was great! Only a five minutes drive from the Old Market. The staff was amazing; very helpful and knowledgeable
They tried to accommodate you as much as possible . Room was nice and clean. Air condition work great ! I would stay there again
Hi,
I accidentally showed up initially at the Old Quarter location, and the concierge was very nice and helpful and got me to the correct location! It was a very nice and a great value.
Overall hotel is a perfect choice for your hanoi visit. Staff sets an example for others to follow. Breakfast has good choices and dining area is bright..clean..and comfortable. Overall two thumbs up.