When I arrived at Lakewood Inn and Suites, my first impression was not good. The landscaping was overrun with weeds, the signage was faded and outdated from a previous business, and the building had mismatched paint patches. Several windows didn’t have any coverings. I was also the only car in the parking lot.
A casually dressed woman was standing outside speaking to someone in a van, which felt unusual for a hotel arrival. Inside, the front desk clerk—who was polite and welcoming—checked me in and walked me to my room.
Unfortunately, the room was in poor condition. There were visible dirt marks on the walls, the curtain was partially detached from the rod, the thermostat was dirty, and there was a strong, unpleasant odor from the carpet. I immediately contacted Expedia to request a refund, which the owner approved.
When I returned the keys, the woman I had seen outside was now at the front desk. She offered to move me to a room with updated furniture, carpet, fixtures, and paint. It left me wondering why that wasn’t offered in the first place.
While I understand the property is under new management, the state of the room I was given made me uncomfortable. Based on my experience, I cannot recommend staying here.