Aparthotel

Casa Serena

Property class: 2
Aparthotel with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Casa Serena puts you just a 5-minute drive from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Ferry Terminal. Also, North Beach and Punta Sur are within a short drive.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Laundry facilities
  • Parking available
  • Free WiFi

Room options

View all photos for Family Apartment, Sea View, Sea Facing

A pool area with lounge chairs and a pergola.

Family Apartment, Sea View, Sea Facing

  • Sea view
  • 300 sq m
  • 6 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds, 2 Twin Bunk Beds and 2 Twin Murphy Beds

View all photos for Comfort Apartment, 3 Bedrooms, Patio, Pool View

A poolside area with lounge chairs and a large tree in the background.

Comfort Apartment, 3 Bedrooms, Patio, Pool View

  • 100 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 1 Large Twin Bed and 1 Large Twin Bunk Bed

View all photos for Design Apartment, 2 Bedrooms, Balcony, Sea View

A modern living room with a sofa, coffee table, and a television. There is a large window with a view of the ocean.

Design Apartment, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Murphy Bed

View all photos for Luxury Apartment, 3 Bedrooms, Sea View, Tower

A bedroom with a large bed, a TV, a bookshelf, a seating area with a view of the ocean, and a balcony with a hanging light fixture.

Luxury Apartment, 3 Bedrooms, Sea View, Tower

  • Sea view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Murphy Bed

Similar properties

A pool area with wooden deck, umbrellas, and thatched roof structures.
Hotel Isla Mujeres Centro
Centro - Supmza 001
  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 19 reviews
The price is CA $77
CA $93 total
includes taxes & fees
Nov 23 - Nov 24
Hotel Isla Mujeres Centro
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the area

Map
Avenida Perimetral Oriente, Isla Mujeres, QROO, 77400

What's nearby

  • Crayola House - 2 min walk - 0.2 km
  • Mundaca House - 2 min drive - 1.8 km
  • Garrafon Natural Reef Park - 2 min drive - 1.8 km
  • North Beach - 5 min drive - 3.9 km
  • Dolphin Discovery - 6 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 16.3 miles/26.2 km

Restaurants

  • ‪Icebar - ‬3 min drive
  • ‪Mango Café - ‬3 min walk
  • ‪Dolphin Discovery - ‬8 min walk
  • ‪Isla Brewing Company Beer Garden - ‬13 min walk
  • ‪Buffet Restaurant - ‬5 min drive

About this property

Casa Serena

  • Casa Serena puts you just a 5-minute drive from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Isla Mujeres Ferry Terminal. Also, North Beach and Punta Sur are within a short drive.

At a glance

CHECK-IN
3:00 p.m.
CHECK-OUT
11:00 a.m.

Property size

    • 5 apartments
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free offsite parking within 33 ft
    • Street parking available

Other information

    • Designated smoking areas

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Casa Serena Reviews

6.0

Good

10

Cleanliness

10

Amenities

10

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Lovely place, super clean, amazing views from the property,
Verified review

2/10 Poor

This is a beautiful property. That said, the listing was misleading regarding several advertised amenities. One of the primary reasons we selected this property was the advertised beach access. While there is direct access to the cliffside views, there is no actual direct access to the beach below. Guests must walk a considerable distance off-property to find a safe path down to the shoreline. Additionally, the listing photos strongly suggested the unit included a kitchen or at least some type of food preparation and refrigeration area. Upon arrival, we discovered there was no kitchen and not even a mini refrigerator available. We were also informed at check-in that the rooftop pool was under maintenance and unavailable during our stay. When we asked about the kitchen shown in the listing photos, we were told it belonged to a separate listing. We reasonably assumed it was a shared amenity, as many properties advertise common spaces this way. Unfortunately, this was more than a convenience issue. My wife recently underwent surgery and has strict dietary and medication storage requirements. Access to refrigeration was a major factor in choosing this property. Instead, we spent much of our stay searching for ice to keep medications and supplements at a safe temperature. No small task on an island without 24 hour stores. The property itself is lovely but the listing should more accurately reflect the amenities actually available so guests can make informed decisions.