10/10 Exceptional
Fabulous apartment, had everything we needed for a comfortable stay. It was spacious, clean, in a great location close to Bryggen and the room was very quiet. Check-in system and app worked perfectly 🙂
Jo
Jo, 4-night trip
Aparthotel
Vander Altona
City-center aparthotel within easy reach of Hurtigruten Terminal
Vander Altona offers a great location, putting you within just a 10-minute walk of Hurtigruten Terminal. Apartments feature kitchens, Smart TVs, and free WiFi. Public transportation is just a short walk: Byparken Station is 9 minutes and Nonneseteren Station is 13 minutes.
Excellent
Popular amenities
- Kitchen
- Free WiFi
- Lounge area
- Gym
- Non-smoking
- Refrigerator
Main amenities (4)
- 104 smoke-free apartments
- Weekly housekeeping
- Fitness center
- Luggage storage
Feel at home (6)
- Kitchen
- Private bathroom
- Separate dining area
- Separate sitting area
- Elevator
- Digital TV service
CA $104
CA $145 total
includes taxes & fees
Dec 25 - Dec 26
Room options
Check availability for these dates
Showing 5 of 5 rooms
Apartment, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
- 26 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Studio
Highlights
Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
- Sleeps 2
- 1 Queen Bed
Studio, 1 Queen Bed with Sofa bed
Highlights
Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Apartment, 1 Bedroom
Highlights
Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Apartment, 2 Bedrooms
Highlights
Separate dining area
Separate sitting area
Soundproofed
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Smart TV
- 2 bedrooms
- Sleeps 4
- 2 Queen Beds
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About the area
C. Sundts gate 22, Bergen, Vestland, 5004
About this property
Vander Altona
Vander Altona offers a great location, putting you within just a 10-minute walk of Hurtigruten Terminal. Apartments feature kitchens, Smart TVs, and free WiFi. Public transportation is just a short walk: Byparken Station is 9 minutes and Nonneseteren Station is 13 minutes.
At a glance
Property amenities
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Vander Altona Reviews
Excellent
9.2
Cleanliness
8.8
Amenities
9.4
Eco-friendliness
9.0
Property conditions & facilities
8/10 Very good
The room was lovely and clean and had everything we needed. I had paid extra for a studio with sofa bed as myself and granddaughter didn’t want to share. The sofa needed pulling out and making up on our arrival. Furniture had to be moved to allow this as the room was so small. Not much space to move around. Slightly disappointed by the size of the room when the sofa was out.
Kathryn
Kathryn, 3-night trip
10/10 Exceptional
This place was absolutely great! My partner and I felt so safe and the place itself was very nice and clean. Also, great location and price!
Maddie
Maddie, 4-night trip
10/10 Exceptional
Clean modern apartment with all needed amenities. Building is secure and in a great neighborhood. Central to all major attractions. I would recommend a stay at this location.
Hugo
Hugo, 2-night trip
10/10 Exceptional
Comfortable apartment
Very comfortable apartment with everything you need in it
Kevin
Kevin, 2-night trip
8/10 Very good
The location was perfect. The apartment was very clean and a really good size. The only issue was I found the bed to be quite firm.
kelly
kelly, 3-night trip
8/10 Very good
This was a great last minute find. Our other booking fell through so this was a last minute find. The location could not have been better. The unit was in very good condition and they met my disability needs. The check-in was different for us an a little complicated - all automated. The cooktop gave us problems as turning it on and off was way more complicated than it needed to be. The whole unit was on a main power switch that ran all things electric in the unit. An instruction book, more detailed than what was on the door, would have been helpful. If the burner was hot, you could not turn the stove on again. And there was a third layer of a switch you had to hit before you could use it. Not intuitive at all. However, we would definitely stay in this place again. Great value now that we know how to operate things.
Ron
Ron, 3-night trip
4/10 Fair
Good location in central Bergen, close to the train station and light rail. The check-in process was difficult as the property asked for my email address in a specific format, which I eventually deduced was with spaces between each character. They also expected me to download their app, but that required my mobile number and for me to message them or email them using a space between each character of their email address. Just too much work! They didn’t send the code for getting into the building, so I had to call them and also needed assistance checking in on their electronic board, which created a keycard. Our room on the second floor smelt of seeerage in the bathroom, as did the corridor outside. Thankfully the manager moved us to another room on the fifth floor, which had a great view,. However, it had a skylight in the bedroom that had no curtain, so we had to wear eye masks to sleep with the midnight sun! Finally, the day after checking out, they messaged to say they hadn’t charged the cleaning fee in the initial booking, so had recouped that - just another indication of the problematic service.
Paul
Paul, 3-night trip
6/10 Good
Overall, my experience with Vander Altona after obtaining my keys was great. The room was excellent for the price. However, the experience leading up to check-in was difficult.
I booked my trip a few weeks in advance. Shortly thereafter, Vander emailed me a payment link to pay for my stay even though I provided a credit card to Hotels.com as part of the reservation. Hotels.com explicitly says to never pay through a payment link sent by the hotel and to only ever pay through Hotels.com's website. Vander also told me to provide them with my contact information. Hotels.com doesn't seem to allow this, so Vander told me how to avoid Hotels.com's automatic censorship of personal information (e.g., by adding spaces to my email address).
I initially ignored Vander's email since it seemed sketchy, and I didn't hear anything further from them. The day of my trip, I clicked on the reservation details and discovered that Vander had canceled my booking weeks prior (presumably because I didn't click their payment link). I never received any notification from Hotels.com or Vander.
I didn't have many other options on such short notice, so I re-booked with Vander and paid them through their link this time. It worked out fine.
Check-in was difficult as others have stated. The app didn't work. I called and was buzzed in, so no trouble in the end. But still--if you're going to have a no-staff-on-site model, it isn't really acceptable to not have a functioning app.
John
John, 3-night trip
10/10 Exceptional
Clean, modern and a nice size for three women. But one mirror (in the bathroom) in the entire two bedroom apartment, which isn’t great when you’re all trying to get ready at once. The key card entry was easy enough and we felt safe there. Great location, near to cafes, supermarkets and a few minutes’ walk to the nearest bus stop for the airport or 10 minutes to the light rail. You can walk to Bryggen in less than 15 minutes.
Hayley
Hayley, 3-night trip
10/10 Exceptional
Clean and good location to Bryggen.
Yong
Yong, 3-night trip
10/10 Exceptional
Home
Cooked some fresh fish
Good size room
Theresa
Theresa, 4-night trip
10/10 Exceptional
Great apartments
Dilshod
Dilshod, 1-night trip
8/10 Very good
I liked the fact that it had a kitchen with things you need in one. I did not like the check in or the garbage disposal after being charged for a cleaning fee.
Otherwise, I liked the property.
Rita
Rita, 4-night trip
8/10 Very good
Trash write out the front door and construction noise right outside the window.
Barbara
Barbara, 2-night trip
8/10 Very good
Newly refurbished building.
Jose Arturo
Jose Arturo, 1-night trip
6/10 Good
Over all our stay was amazing. The heat in the room was crazy. We were on the 4th floor the windows didn’t open more then maybe 2-3inches and me and my partner had sweated so bad we woke up drenched.
Lauren
Lauren, 3-night trip
8/10 Very good
I loved that it was quiet and clean and had a kitchenette with everything you needed to make small meals or have breakfast and lunch at home with groceries which are within walking distance about two blocks. The entry system is a little confusing and it would be nice if there were more directions on using convection stove tops and ovens for those of us who've never done that. It would be nice if they had some grocery stores and other local businesses that were close so that when you got in you could easily find them. I felt really at home in my room and everything was very comfortable. The staff we did encounter we're very friendly and kind.
Karol
Karol, 4-night trip
10/10 Exceptional
Well-designed studio at a perfect location
Brand new studio with all you need for a few days’ stay. Very nicely designed and comfortable. Only a few minutes walk from the city centre, supermarket, coffee shops.
The only minus point is that the Vander app for checkin and digital key did not work for me. I never received the confirmation sms. In any case you can also check in at the self service checkin kiosk on the ground floor, and you can get your keycards from there.
Imre
Imre, 3-night trip
8/10 Very good
Just the facts...
I just want to cover all the pros and cons so people will be able to make a good decision for themselves.
Great location- near water and city center, food, shopping.
No parking so you have to park at city parking garages. There are 2 close by , Kloster (4 min) and City Park (6 min). It is about $28 a day.
In lobby print door cards. Its nice to have with your phone key. Easier to use on front door and going up in elevator.
Room is very clean and modern. Has everything you need, but very small. For 2 people, there is nowhere to put luggage and one 10" to hang anything. Bed is comfortable but wedged in a corner. The top mattress shifts a little. Because there is only a small lip from bath floor to shower area. Water tends to get all over floor. We would stay here again because of the location, cleanliness, and room amenities.
Angela
Angela, 7-night trip
8/10 Very good
windows partially open is not good
Paolo
Paolo, 3-night trip
4/10 Fair
Not great.
Very hard bed. Very poor internet, that only worked sometimes. The TV didnt work. This is not a hotel, but a rental property in a whole house.
Verified traveller
5-night trip
8/10 Very good
Brand new hotel
All in all, we were happy with the stay. But figuring out the self-checkin and how to use the elevator with the card key was a bit challenging, as was how to use the stove top. Parking was challenging too, until I discovered how close the Klostergarasjen was (the walk from it). The coffee maker worked, then it stopped working, but the manager came and replaced it in the evening. She also showed me how to use the stovetop. More instructions are needed for that.
ANNE E
ANNE E, 2-night trip
8/10 Very good
The rooms were very nice but there was no shelving for toiletries in the bathroom.
There was no explanation on how to use the stove which ended up being a constant frustration but with good humor we worked through it.
I do want to address the staff.
We were outside and a woman was trying to put her trash in the outside cans. A staff member was taking a break, she looked over and instead of getting up off the ground to assist the lady, she barked out why she could not get her trash in the can.
It was quite abrupt which could be her personality but in customer care is this what you want to represent your business?
Overall, the things I mentioned are small in the longrun.
They were little annoyances but it didn't take away from the overall stay.
The location is convenient and well situated for a stay in a beautiful city with much to experience and see.
Cynthia
Cynthia, 5-night trip
2/10 Poor
My email to the property - First you promise me a refund as I get locked out for HOURS , food cold, medications missed and since it was Sunday you have limited staff so we waited and waited for HOURS.
Then I get back to Usa and DAYS go by and no refund as promised. Then I email YOU 3 times and you completely ignore my emails. And then TODAY out of the blue your asking me for a cleaning fee???? I stayed 9 nights NOT ONE DAY , Not a single day did you clean the apartment. And you say some thing about expedia rate ? I PAID WHAT YOU ASKED ME TO !!
AND NOW YOUR SAYING THAT AS Gesture of Good will you want me to pay you for the cleaning fee ??? is this a JOKE ? Please make this right and keep you promise and refund me for the INCONVENIENCE AND STRESS YOU CAUSED ME !! shame on you *** I NEED A MANAGER TO CALL ME , This is unacceptable and Fraud AND CERTAINLY NOT PROFESSIONAL.
AND You kept asking me to resend my emails over and over again *** FIX your system
Amanda
Amanda, 9-night trip