Located near a train station, L'Auzeraie is a great choice for a stay in Ax-les-Thermes. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
English, French, Spanish
At a glance
Hotel size
31 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: 8 PM
Check-out time is 11:30 AM
Special check-in instructions
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Bar/lounge
What to do
Skiing nearby
Working away
Meeting room
Conference space (430 square feet)
Services
Luggage storage
Ski storage
Facilities
1 building/tower
Terrace
Fitness center
Accessibility
Elevator
Room amenities
Be entertained
Satellite TV channels
Sleep well
Soundproofed rooms
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 8 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 5 per pet, per night
Policies
This property accepts major credit cards.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
L'Auzeraie
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Hotel Ax-les-Thermes
L'Auzeraie Hotel
L'Auzeraie Ax-les-Thermes
L'Auzeraie Hotel Ax-les-Thermes
Frequently asked questions
Does L'Auzeraie offer free cancellation for a full refund?
Yes, L'Auzeraie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at L'Auzeraie?
Yes, cats and dogs are welcome. There's a charge of EUR 5 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at L'Auzeraie?
Sorry, there's no onsite parking at L'Auzeraie.
What are the check-in and check-out times at L'Auzeraie?
Check-in start time: 3:30 PM; Check-in end time: 8 PM. Check-out time is 11:30 AM.
What is there to do at L'Auzeraie and nearby?
Have fun with nearby winter activities like skiing. L'Auzeraie also has a fitness center.
Are there restaurants at or near L'Auzeraie?
Yes, there's an onsite restaurant that offers French cuisine.
What's the area around L'Auzeraie like?
L'Auzeraie is a short 8-minute walk from Ax-les-Thermes Station and 5 minutes' walk from Ax-Bonascre Gondola.
L'Auzeraie Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
7.2/10
Property conditions & facilities
Reviews
8/10 Very good
10 Jul 2017
gerry
gerry, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
17 Apr 2015
Good luck finding this disappointing place!
The hotel is hidden behind a cafe. There is no nearby parking. The room is all tiled, cold and sterile. The towels are thin and small. The shower lies behind a shower curtain, and was too appalling to use. The in-roomheater did not work. It took a while for the motion-detection hall lights to come in.
chrissy
Verified Expedia guest review
8/10 Very good
11 Oct 2014
Ax-Les-Thermes
Three of us stayed one night during a tour of the area. They allowed us to park our motorcycles on the patio area at the front of the hotel which was convenient. They also put three single beds in the room as requested. The room was clean and large enough for three bikers and all our equipment.The hotel itself is well located in the centre of the village with easy access to all the local reteraunts and bars. The breakfast was OK.
Verified traveller
Verified Hotels.com guest review
6/10 Good
11 Aug 2014
Cheap room - good centre for Pyrennes
Good food for dinner but didn't bother with breakfast as not included in price. Double bed was rather small so would recommend two singles which seemed to have bigger rooms. Good value.
Verified traveller
Verified Expedia guest review
8/10 Very good
3 Jul 2014
Nice Hotel
Perfectly acceptable, clean hotel. Not luxurious, but quite nice. Breakfast was very good.
NG
Verified Hotels.com guest review
6/10 Good
21 May 2013
Verified traveller
Verified Hotels.com guest review
8/10 Very good
7 Apr 2013
A good base for nearby ski resorts
A comfortable basic hotel, centrally located with parking opposite (pay) and free parking nearby, 10 minutes walk to the cable car. Comprehensive buffet breakfast with friendly staff also storage for skiing equipment. Thermal Spa directly opposite
Tim & Ian
Verified Expedia guest review
8/10 Very good
26 Aug 2012
Nice little hotel
Only stayed one night and didn't get to sample any of the hotel's facilities, but this was a nice friendly hotel with a great location.
David
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2012
Champagne stay at Lemonade prices!
Clean & well presented with the addition of a balcony & polite and caring staff was pleasing to find at this 2 star hotel.
Few hotels were left when we wanted to late book a ski trip & we were almost put off by some very mixed reviews for this one. However, we were pleased & surprised by the high standards at the hotel, in particular we found the staff to be very accommodating to any requests made by us..
The restaurant is charming but the food was not served hot enough for our tastes. This was our only criticism & we would definitely recommend this hotel to others.
Anne
Verified Expedia guest review
4/10 Fair
10 Mar 2020
Lea
Lea, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Mar 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
8 Mar 2020
stephane
stephane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Feb 2019
hotel bien situe au centre de la ville,son restaurant vous propose une belle carte et le personnel est tres acceuillant
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
21 Jan 2019
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
29 Oct 2018
Très déçue et je ne suis pas la seule
Très mauvais accueil de la part de la réceptionniste très désagréable ! Celle que nous avions l habitude de voir n y était pas dommage ( nous nous rendons 2 fois par an dans cet hôtel ). Dommage
De plus wi fi inexistant
CARINNE
CARINNE, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 Aug 2018
pratique ( proche des thermes )
pas de parking réservé
accueil froid
chambre propre
petit déjeuner simpliste ( pas de viennoiserie )
BERNARD
BERNARD, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2018
José
José, 1-night romance trip
Verified Hotels.com guest review
2/10 Poor
6 Aug 2018
Très mauvaise expérience.
Très mauvais accueil, personnel très désagréable et peu communicatif. Petit déjeuner infecte avec des viennoiseries congelées. Pas de produits frais . Café indigeste.
Josselin
Josselin, 1-night romance trip
Verified Hotels.com guest review
4/10 Fair
21 May 2018
Accueil très désagréable
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2018
Très bien
Hôtel calme propre
Très bon accueil
Très bon emplacement
Denis
Verified Hotels.com guest review
8/10 Very good
4 Jan 2018
En toute confiance
Nous n'avons passé qu'une nuit dans votre hôtel mais nous nous sommes sentis bien dès notre arrivée. Accueil excellent chambre spacieuse et propre, petit déjeuné avec beaucoup de choix.
Cadre sympa en léger retrait de la route avec vue sur le Casino.Impeccable!
sabine
sabine, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2017
Bertrand
Bertrand, 1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
5 Sep 2017
Très bon accueil très bon restaurant à recommander
Toujours aussi accueillant par tout le personnel. Restaurant très bon comme d'habitude. Après notre deuxième séjour nous sommes toujours aussi ravis de séjourner dans cet hôtel.
Corinne
Corinne, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
1 Sep 2017
BIEN SITUE MAIS /
TRÈS BON SÉJOUR DANS CETTE VILLE ET SON HÔTEL,1 SEUL BÉMOL SERAIT DE FAIRE UN BON RAFRAICHISSEMENT DES CHAMBRES ET UNE CLIMATISATION SERAIT SOUHAITABLE ET UN PEU PLUS D’INSONORISATION DANS LA CHAMBRES .
Christian
Christian, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2017
Hôtel agréable à recommander
Accueil prévenant, bonne cuisine, literie tout confort, chambre spacieuse même à 3