The building is made up of about 12 condos which are rented out on behalf of the respective owners. Our unit was comfortable. Even though it was just the two of us, there was a second bedroom with two beds, plus a second bathroom in the hallway. We had a ground floor unit which was great as we could walk right out onto the beach. There is no lobby, but their office is easy to access down by the pool, and the people there are very helpful.
We enjoyed the location which is next door to Ramone's Village. The beach at the Palms is OK, but we would go over to Ramone's which is said to be the nicest beach downtown. Ramone's has a great restaurant, and they have a really nice dock which is a treat to swim from, and nice to visit in the evening. They also offer diving/snorkeling trips. The overall location is excellent. The location is good for places to eat, drink, get coffee, gifts, etc. The airport is close by, and the marine terminal is just a short golf cart ride away (the Palms picked us up and dropped us off.
Everyone in Belize was super friendly, and all spoke English which to us was important.
All in all we would rent there again.
My only complaint was that some of the other guests were cigarette smokers and their second hand smoke made it's way into our patio area as well as the living area when the doors were open.
