Chez Carole Beach Resort & Spa

4.0 star property
Phu Quoc beachfront resort with outdoor pool and restaurant

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Chez Carole Beach Resort & Spa

Photo gallery for Chez Carole Beach Resort & Spa

Private beach, white sand, sun loungers, beach umbrellas
Exterior
Connecting Family 2 Bedrooms
Family Villa | Private kitchen
Suite Bungalow, Sea View | Bathroom

Overview of Chez Carole Beach Resort & Spa

7.6

Good

Property highlights

  • Pool
  • Restaurant
  • Bar
  • Free breakfast
  • Air conditioning
  • Airport transfer
Map
Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Kien Giang, 920000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport pick-up
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Beach bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Superior Double Room

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Connecting Family 2 Bedrooms

  • 110 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Bungalow, Garden View

  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite Bungalow, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Bungalow River View

  • 45 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Bungalow, 1 Queen Bed, Non Smoking, Lake View

  • 49 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Family Villa

  • 140 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

About this area

What's nearby

  • On the riverwalk
  • Shophouse Grand World - 10 min drive
  • VinWonders Phu Quoc - 11 min drive
  • Corona Casino - 14 min drive
  • Phu Quoc Night Market - 22 min drive
  • Phu Quoc Beach - 44 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 31 min drive
  • Sihanoukville (KOS) - 26.7 miles/43 km
  • Free airport pick-up

Restaurants

  • Chez Carole Bar - 2 min walk
  • Secret Garden - 9 min drive
  • Nhâu A Phát - 7 min drive
  • Phuong Vi - 8 min drive
  • Dream Bay Restaurant - 12 min walk

About this property

Chez Carole Beach Resort & Spa

Chez Carole Beach Resort & Spa offers free airport pick-up service (available on request). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chez Carole, which serves international cuisine and is open for breakfast, lunch, and dinner. This upscale resort also features a beach bar, a children's pool, and a snack bar/deli.

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:30 PM
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite extended parking

Transfers

  • Free airport pickup from 6 AM to 9:00 PM*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • On a private beach
  • Kayaking
  • Motor boating
  • Fishing
  • Free bicycles nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2010
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chez Carole - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Fees & policies

Refundable deposits

  • Cash deposit: VND 1000000 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Chez Carole Phu Quoc
Chez Carole Resort
Chez Carole Resort Phu Quoc
Chez Carole
Chez Carole Beach & Spa
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc
Chez Carole Resort
Chez Carole Resort Spa
Chez Carole & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort
Chez Carole Beach Resort & Spa Phu Quoc
Chez Carole Beach Resort & Spa Resort Phu Quoc

Frequently asked questions

Does Chez Carole Beach Resort & Spa offer free cancellation for a full refund?
Yes, Chez Carole Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chez Carole Beach Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chez Carole Beach Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Chez Carole Beach Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Chez Carole Beach Resort & Spa?
Yes, there's free extended parking.
Is airport shuttle service offered by Chez Carole Beach Resort & Spa?
Yes, a free shuttle from the airport is available from 6 AM to 9:00 PM on request.
What are the check-in and check-out times at Chez Carole Beach Resort & Spa?
You can check in from 2 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Chez Carole Beach Resort & Spa?
No, this resort doesn't have a casino, but Corona Casino (14-min drive) is nearby.
What is there to do at Chez Carole Beach Resort & Spa and nearby?
Have fun with onsite activities like kayaking, rowing, and fishing. Additional recreation nearby includes safari tours and ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a private beach and a picnic area. Chez Carole Beach Resort & Spa also has a garden.
Are there restaurants at or near Chez Carole Beach Resort & Spa?
Yes, Chez Carole offers beachfront dining, international cuisine, and ocean views.
Does Chez Carole Beach Resort & Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Chez Carole Beach Resort & Spa like?
Chez Carole Beach Resort & Spa is located on the waterfront. Popular attractions include Shophouse Grand World, which is 10 minutes away by car.

Reviews

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Very good

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)
Verified Expedia guest review

8/10 Very good

Nice beach getaway.
This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.
6-night romance trip
Verified Expedia guest review

8/10 Very good

Traditionally styled resort away from the crowds
Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.
the resort's private beach area with hammocks and wooden swings as well as sun loungers
where the river meets the sea in front of the bar/restaurant area... there are three little bridges across to the main beach area
view from just along the beach where a couple of local fisherman have their nets
5-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful surroundings, services could be improved
Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.
4-night trip
Verified Hotels.com guest review

2/10 Poor

Stuart, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jaspal, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Unlike the image posted. Sea view but like garden view. There are many mosquitoes and there are many snails on the outside so it is impossible to use outside baths.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A staggering escape
I stayed in Chez Carole with my wife. To say we enjoyed the vacation is to say nothing. It was excellent - the staff is very friendly and helpful, the design of the rooms and bungalows is great - you entirely feel you are away of the city rush, crowds, noise, etc; just you and nature! The beach is so close and it is very cozy. The terrace of the restaurant has a mesmerizing sea view, the food is super tasty, portions are big, and the prices are very affordable! You also have a swimming pool, spa, small gym; you could also rent a motorbike directly from the reception, so you can travel to the Duong Dong town or to the north of the island, since it's all pretty close. If you are looking for a quiet and peaceful holiday away from noise and crowds - Chez Carole is a perfect option. It's great for families with kids as well. I will definitely come back there.
Vadym, 4-night romance trip
Verified Hotels.com guest review