10/10 Exceptional
Chris
Oct 6, 2026Clean room and great location
The Norfolk
City-center hotel within easy reach of Hyde Park
Choose dates to view prices
The Norfolk puts you in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Also, Oxford Street and Marble Arch are just a 5-minute drive away. The property is just a short walk to public transportation: Paddington Underground Station is steps away and Lancaster Gate Underground Station is 7 minutes.
7.8
Good
Popular amenities
- Free WiFi
- Air conditioning
- Laundry facilities
- 24/7 front desk
- Non-smoking
Main amenities (8)
- Housekeeping once per stay
- Breakfast available
- 24-hour front desk
- Laundry service
- Concierge services
- Luggage storage
- Tour/ticket assistance
- Porter/bellhop
Feel at home (6)
- In-room climate control (air conditioning)
- Flat-panel TV
- Premium bedding
- Limited housekeeping
- Dry cleaning/laundry service
- Free toiletries
CA $164
CA $197 total
includes taxes & fees
Oct 11 - Oct 12
Room options
Check availability for these dates
Cosy Double Room
7.4Good
3 reviews
- 8 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Deluxe Double Room
7.0Good
2 reviews
- 10 sq m
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Superior King Room
9.0Wonderful
2 reviews
- 12 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Lower Ground Deluxe Double Room
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Cosy Double Park View Room
- 1 bedroom
- Sleeps 2
- 1 Double Bed
DOUBLE DELUXE
- Sleeps 4
DOUBLE SUPERIOR KING BED
- Sleeps 4
DOUBLE PARK VIEW
- Sleeps 4
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About the area
6-8 Norfolk Square, London, England, W2 1RS
What's nearby
- Hyde Park - 6 min walk - 0.6 km
- Kensington Gardens - 6 min walk - 0.6 km
- Paddington Central - 6 min walk - 0.6 km
- Oxford Street - 13 min walk - 1.2 km
- Marble Arch - 15 min walk - 1.3 km
Getting around
- Heathrow Airport (LHR) - 51 min drive
- Farnborough (FAB) - 52 min drive
- London City Airport (LCY) - 66 min drive
- Luton Airport (LTN) - 73 min drive
- Gatwick Airport (LGW) - 107 min drive
- London Paddington Station - 2 min walk
- London (QQP-Paddington Train Station) - 4 min walk
- Marylebone Station - 16 min walk
- Paddington Underground Station - 2 min walk
- Lancaster Gate Underground Station - 7 min walk
- Edgware Road (Circle Line) Underground Station - 9 min walk
Restaurants
- Angus Steakhouse Paddington - 1 min walk
- Blank Street Coffee - 1 min walk
- CÉ LA VI London - 3 min walk
- Steam Bar - 3 min walk
- The Bear (Craft Beer Co.) - 2 min walk
About this property
The Norfolk
- The Norfolk puts you in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Also, Oxford Street and Marble Arch are just a 5-minute drive away. The property is just a short walk to public transportation: Paddington Underground Station is steps away and Lancaster Gate Underground Station is 7 minutes.
At a glance
Hotel size
- 31 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is 11:00 AM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cribs (infant beds)
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
- No onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- English breakfast (surcharge) each morning 7:00 AM–10:00 AM
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Porter/bellhop
Accessibility
- Upper floors accessible by stairs only
- 8 stairs to reach property
Room amenities
Be entertained
- 50-inch flat-screen TV
- Satellite TV channels
Home comfort
- Climate-controlled air conditioning and heating
- Electric kettle
Sleep well
- Hypo-allergenic bedding
- Premium bedding
- Memory foam mattress
Freshen up
- Free toiletries
- Towels
- Toilet paper
Stay connected
- Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
- Free bottled water
- Free tea bags/instant coffee
More
- Housekeeping once per stay
Fees & policies
Refundable deposits
- A damage deposit of GBP 25 will be collected before check-in
Optional extras
- English breakfast is offered for an extra charge of approximately GBP 19 for adults and GBP 19 for children
Policies
Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Are pets allowed at The Norfolk?
Sorry, pets aren't allowed.
Is parking offered on site at The Norfolk?
Sorry, there's no onsite parking at The Norfolk.
What are the check-in and check-out times at The Norfolk?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around The Norfolk like?
The Norfolk is in London City Centre, a short 2-minute walk from Paddington Underground Station and 8 minutes' walk from Hyde Park.
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The Norfolk Reviews
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.0
Amenities
8.4
Staff & service
7.6
Property conditions & facilities
8/10 Very good
Florry
Sep 19, 2026Great location to balance access to the city with proximity to the rail station
8/10 Very good
Benjamin
Aug 13, 2026Overall good value for money, ideal location so close to Paddington station
10/10 Exceptional
Richard
Apr 2, 2026A simple room, super small shower, but for a cheap place to stay, it was worth the price. Also, the location is nice and close to shops, food and the train.
8/10 Very good
Lorenz
Sep 11, 2026Nice simple hotel, stayed 1 night without almost any luggage. Going up to the 4th floor was long but worth it as the room was quiet. The space in the room was limited (as usual in London) but enough for what I needed. The only somewhat weird part was that the shower had no curtain and was tiny, so I was uncomfortable trying not to splash too much outside. The location of the hotel was fantastic with just a few steps from the tube. Extremely nice and friendly staff, thanks a lot!!
10/10 Exceptional
Paige
May 27, 2026The staff was so kind and friendly and helpful , very accommodating with quite literally everything . We stayed during a heatwave and the air conditioning was an absolute lifesaver. The beds were comfy , the tv had Netflix and everything like that it was so lovely !
8/10 Very good
Eoin
May 30, 2026The Norfolk is really convenient to Paddington Station. The nearness makes travelling around London super easy.
The surrounding area is busy but safe. Inside the hotel is clean. Staff were always on site and helpful. I would stay here again.
10/10 Exceptional
Joseline
Nov 11, 2025Great staff and great service
8/10 Very good
Michaela
Jul 27, 2026We were on the fourth floor but it has double flights of stairs and there were a lot! Wasn’t a problem for us but if you’d struggle make sure you request a lower floor.
Booked a cozy double and it was cozy but has everything we needed.
Bathroom again was cozy but was clean.
View out the window was the trees in the park opposite.
Aircon was brilliant
6/10 Good
BATIA
Jun 6, 2026The location is simply excellent,but the room is too small for 2 people.Was disappointed there are no elevators in the hotel.
8/10 Very good
Simon
Mar 13, 2026Having to pay £100 (holding fee) is not needed.
Only hotel I’ve stayed at that does this.
Not a fan of this method.
Staff very friendly & would recommend.
Great location as well.
Fairly comfortable although you can hear what’s going on in the adjacent rooms.
8/10 Very good
Linda
Oct 24, 2025Good price compared with other hotels in central London and very close to all the transport links around Paddington station. Lovely reception staff. Room was great, comfy bed and crisp linen. Bathroom very small - everything you need and a good shower but it wouldn't suit a larger person. Door would benefit from more soundproofing - I could hear guests in the rooms opposite talking, but maybe I was unlucky and they were being particularly loud.
6/10 Good
Helen
Oct 15, 2025On the plus, the room was immaculately clean, everything looked very new, and the bed was very comfy.
I found the man on reception unwelcoming, and I am never impressed when a hotel reception says your room number out loud when you are a woman travelling solo. Need a company policy and training on this.
It’s an old property, so no lifts (I was on the 4th floor but thankfully only an overnight bag). It is single glazed windows so a bit noisy, and not great sound proofing between rooms.
10/10 Exceptional
Peggy
Jul 1, 2026The hotel is across the street from Paddington Station. I thought it would be noisy but we never even heard our room neighbors once they entered their own rooms. We were also there during the hottest days on record but slept well due to the in-room air conditioning unit keeping us cool.
The one downside is that the room was tight with very little storage (no dresser, only one small shelf with a teapot and glasses). I had to take clothes out of my suitcase, stand my suitcase up, and put my clothes on top of the standing suitcase just to sidle sideways by the bed. The bathroom was also tight quarters. Adding extra shelves in both the room and bathroom would help quite a bit.
Aside from needing a little more storage, it was an excellent place to stay. Quiet, cool when we needed it, close by a major transportation hub, with very responsive staff. We recommend it for travelers who want to save a little money without compromising on a quality stay.
8/10 Very good
Oliver
Jun 29, 2026Perfect location right beside Paddington. Easy to access train to all over London and UK.
The room was small but with all necessary you need.
Air kondition was great.
8/10 Very good
EDUARDO
May 6, 2026Excellent location, rooms are clean and cozy. O only slight downside is that there’s no elevator to take suitcases up but staff will help with that
10/10 Exceptional
Anthony
Apr 26, 2026When we arrived the lady on reception was very helpful and a accommodating and we were very impressed with everything.
10/10 Exceptional
Debbie
May 15, 2026Fantastic location 5 minutes walk from Paddington. Very clean and well equipped, newly renovated with really helpful friendly staff.
Yes bathrooms tiny but spotless and had everything you could need and more. Some noise but that's expected in a period building in a major city. Would not hesitate to book again.
4/10 Fair
Luca
Jun 19, 2026Average London stay. There was mould in my room I could hardly breath at some point. I had to have windows open at all times. I knew what I was getting. I was hopeful but They won’t see me again.
6/10 Good
Joshua
Mar 29, 2026Very small room, however is an ideal location for a very short stay. Staff woke us up at 12am telling off other guests next door. Not well handled. Overall for the price, there are better options available.
8/10 Very good
Andres
Jun 7, 2026No ac
6/10 Good
SHANTELL
Oct 29, 2025Shower was way too small!
4/10 Fair
David
Mar 23, 2026Was no blind in Bathroom we didn’t notice as we checked in after 21-00 an was dark we went straight out when we came back I went to reception an complained about this ,
I had to hold a towel by window for wife to shower this month room 406
6/10 Good
Hannah
Apr 26, 2026Overall an ok place to stay. The room was very clean and nicely decorated, the bed was very comfy. It's in a decent area with good transport links and a shirt walk from Hyde Park.
However, the bathroom was very small and hard to navigate. We were put in one of the lower rooms and there was some vibration from the trains. That would have been fine, except something in or above the room was rattling every time a train went under (about every 3-5 minutes). I reported it to the front desk as we were struggling to sleep and I'm not sure they understood what I was trying to say and just told me it's the trains and they stop at midnight. They did stop at midnight and we managed to get some sleep, only to be woken up by the rattling when services resumed around 6:30am.
I would overall recommend this as a place to stay, just maybe in one of the rooms on the upper floor.
2/10 Poor
Stuart
Jan 30, 2026Room was unbearably hot. Aircon blew warm air. Asked for another room. This was accommodated. I was moved from the 4th floor (No lift) to the ground floor. This room was just as hot with the AC blowing hot even when you select cold. I found a new hotel and was refused my money back
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