Check in staff was very nice and helpful. Breakfast staff was also good, but everyone else...not so much. Hotel is nothing like the photos advertised online. It is run down, old and not at all luxury like advertised. Rooftop wasn't even open, and pool was less than adequate. Breakfast was edible, but sub-par from other comparable properties. Construction noise begins much earlier than advertised and do go late into the evening, as brand new property construction next door is massive. The view is blocked by neighboring building, but does still have good views from some of the room up front. Check-in staff was honest about hotel situation and was apologetic for the condition of the hotel. Too bad that was not disclosed on the website. The hotel in it's current condition is 2-star at best, and way overpriced. Cleaning staff ignores "do not enter" sign. Was sitting naked on the couch and told her not to enter, but she walked right in anyways and kept trying to have a look. Room floor appears clean, but feet got dirty just from walking barefoot. Balcony very dusty and dirty. Room is spacious but lacks any décor or artwork. Old furniture and some are in disrepair. TV in room is so low and should've been mounted high on the wall. It was hard to watch while laying on the bed. Lobby and breakfast area is ugly, not clean, and needs to be completely renovated. No shuttle. Taxi cost 250 baht each way to anywhere.