Tru By Hilton Richmond Northwest

Property class: 2.5
Richmond hotel with 24-hour fitness

Choose dates to view prices

Tru By Hilton Richmond Northwest puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Also, this hotel is within a short drive of Virginia Commonwealth University.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (5)

  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Daily housekeeping
  • Elevator
  • Digital TV service
  • Free self parking
  • Netflix
  • Outdoor seasonal pool
The current price is CA $119
CA $139 total
includes taxes & fees
Sep 29 - Sep 30

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a wardrobe.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A modern hotel room with a large bed, a desk, a chair, and a window with blinds.

Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A modern bedroom with a large bed, a blue accent wall, a wooden floor, and a small orange side table.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a bed, a desk, a chair, a TV mounted on the wall, and a wardrobe.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a blue accent wall, and a large window.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a large window, and a modern design.

Room, 2 Queen Beds, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing)

A hotel room with two beds, a desk, a chair, and a large window.

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a blue accent wall, and a large window.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds W/Walk In Shower

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

2 Queen Beds W/Walk In Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Mobility Accessible Roll In Shower

A hotel room with a bed, a desk, a chair, a TV, and a window with patterned curtains.

1 King Mobility Accessible Roll In Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Hearing Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with patterned curtains.

1 King Hearing Accessible

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
9950 Independence Park Drive, Richmond, VA, 23233

What's nearby

  • Short Pump Town Center - 6 min drive - 7.2 km
  • Bowlero West End - 7 min drive - 6.5 km
  • Elk's Lodge - 8 min drive - 8.9 km
  • Regency Square Mall - 9 min drive - 7.5 km
  • University of Richmond - 13 min drive - 10.2 km

Getting around

  • Richmond Intl. Airport (RIC) - 29 min drive
  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 28 min drive

Restaurants

  • ‪Costco Food Court - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬13 min walk
  • ‪Chicken Salad Chick - ‬12 min walk
  • ‪Kroger Fuel Center - ‬3 min drive

About this property

Tru By Hilton Richmond Northwest

  • Tru By Hilton Richmond Northwest puts you within a 15-minute drive of Short Pump Town Center and University of Richmond. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Also, this hotel is within a short drive of Virginia Commonwealth University.

At a glance

Hotel size

    • 106 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning

Services

  • 24-hour front desk

Facilities

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 25 to September 07

Policies

Extra-person charges may apply and vary depending on property policy.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Credit cards accepted: Visa, Mastercard, American Express, Discover

Mobile payment options include: Google Pay and Apple Pay.

Frequently asked questions

Is there a pool at Tru By Hilton Richmond Northwest?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Tru By Hilton Richmond Northwest?

Yes, dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru By Hilton Richmond Northwest?

Yes, there's free self parking.

What are the check-in and check-out times at Tru By Hilton Richmond Northwest?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Tru By Hilton Richmond Northwest and nearby?

Tru By Hilton Richmond Northwest has a seasonal outdoor pool and a 24-hour fitness center.

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Reviews

Tru By Hilton Richmond Northwest Reviews

8.4

Very good

9.2

Cleanliness

9.0

Amenities

8.8

Staff & service

9.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Room was extremely clean a the service was great.
Verified review

8/10 Very good

Our stay was great. Room was clean. Shower was amazing. Staff were very helpful. Breakfast options were great.
Verified review

10/10 Exceptional

Wonderful stay. Very clean, staff very courteous. Very safe parking with our bikes.
Verified review

10/10 Exceptional

Clean rooms, clean facilities, maintained and care for very well! Greet customer service, rates were great, accessible to gas, restaurants, site seeing, and highways. Overall 10 out of 10
Verified review

10/10 Exceptional

Couldn’t get any better for the price. Late checkin with a toddler was a breeze. Couldnt ask for a nicer person at the desk. Lobby and surrounding inside areas were spotless. Definitely plan on staying here again.
Verified review

10/10 Exceptional

My study was magnificent!! From the moment I checked in to leaving the hospitality was fantastic. Professional service from the manager, polite, friendly, patient, and kind. Greeted me coming in, was resourceful in area and restaurant that great. Housekeeping was great. I truly enjoyed my stay look guests to coming again. Would definitely recommend to family and friends!
Verified review

10/10 Exceptional

Clean rooms and property overall.
Verified review

4/10 Fair

The room was not the best. It could have been cleaned better. I left early due to the room having ants. The staff was very friendly
Verified review

10/10 Exceptional

Great staff, super clean. I will continue to stay here when I am in the area for business
Verified review

10/10 Exceptional

The night was ok, needed somewhere to stay as a in between pit stop and it served its purpose
Verified review

10/10 Exceptional

Clean room & the hotel room lotion / soap is very good .
Verified review

10/10 Exceptional

Staff was super friendly and nice! Had a great stay
Verified review

10/10 Exceptional

Have been there several times. Always an excellent experience
Verified review

10/10 Exceptional

Great service!
Verified review

6/10 Good

Minimal grab-and-go breakfast options
Verified review

10/10 Exceptional

Great customer service clean
Verified review

8/10 Very good

Fairly new, very clean. Double bed rooms seemed fairly small but it functioned well enough. Appreciated the convenient location, too.
Verified review

10/10 Exceptional

Softer pillows please. Everything else was great.
Verified review

10/10 Exceptional

Great!
Verified review

8/10 Very good

Seems like a new hotel with a few things to work out. Very clean.
Verified review

8/10 Very good

One thing to improve. Better snacks
Verified review

6/10 Good

Staff was good. Would like in room coffee and better quality breakfast items Room only had 1 trash can and no do not disturb sign
Verified review

10/10 Exceptional

The lobby was extremely cold but everything else was fine
Verified review

10/10 Exceptional

The desk clerk was amazing! She understood the logistics of how to place guests. Children and pets in designated rooms and having people traveling solo or couples on the upper level!!!! I usually have to request this but this 20 plus year hospitality veteran knew this! I was extremely impressed!
Verified review

4/10 Fair

When I got to the hotel they said I was booked for a one King bed but I booked 2 queens. I waited an hour for her to find out how to fixed it. She checks other people in to Queen sized beds. Then after we take the King room she finds us a room. The next day the new worker said it’s usually first come first serve so I should have been got the room.