The Sterling Condesa

Property class: 4
Hotel with outdoor pool, near World Trade Center Mexico City

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At The Sterling Condesa, you'll be just a 5-minute drive from World Trade Center Mexico City and Angel of Independence Monument. Guests can take a dip in the outdoor pool or visit the health club for a workout. Also, Paseo de la Reforma and Chapultepec Park are just a 5-minute drive away. Public transportation is just a short walk: Chilpancingo Station is 6 minutes and Patriotism Station is 11 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (6)

  • Housekeeping (on request)
  • Outdoor pool
  • Health club
  • Air conditioning
  • Concierge services
  • Limited hour front desk

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Free self parking
  • Outdoor swimming pools
  • Mini-fridge
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Loft

A modern bedroom with a large bed, bedside tables, a desk, and a dining area.

Deluxe Loft

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a sofa, two ottomans, and a coffee table. There are two framed artworks on the wall and a window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the outdoors.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $187
CA $223 total
includes taxes & fees
Sep 29 - Sep 30
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About the area

Map
14 C. Agrarismo, Mexico City, CDMX, 11800

What's nearby

  • Avenida Insurgentes - 2 min walk - 0.2 km
  • Blackberry Auditorium - 5 min walk - 0.5 km
  • Mexico Park - 10 min walk - 0.9 km
  • World Trade Center Mexico City - 15 min walk - 1.3 km
  • Pepsi Center - 19 min walk - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 24 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Mexico City Fortuna Station - 11 min drive
  • Tlalnepantla de Baz Station - 18 min drive
  • San Rafael Station - 20 min drive
  • Chilpancingo Station - 6 min walk
  • Patriotism Station - 11 min walk
  • Juanacatlan Station - 22 min walk

Restaurants

  • ‪Restaurante Bar Montejo - ‬1 min walk
  • ‪Casa Snoopy - ‬2 min walk
  • ‪Tierra Garat - ‬2 min walk
  • ‪La Cebolla Morada - ‬2 min walk
  • ‪Progreso | Pizza & Café - ‬2 min walk

About this property

The Sterling Condesa

  • At The Sterling Condesa, you'll be just a 5-minute drive from World Trade Center Mexico City and Angel of Independence Monument. Guests can take a dip in the outdoor pool or visit the health club for a workout. Also, Paseo de la Reforma and Chapultepec Park are just a 5-minute drive away. Public transportation is just a short walk: Chilpancingo Station is 6 minutes and Patriotism Station is 11 minutes.

At a glance

Hotel size

    • 15 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • This property enforces quiet hours from 9:00 PM to 8:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–noon

Services

  • Front desk (limited hours)
  • Concierge services

Facilities

  • Health club
  • An outdoor pool

Accessibility

  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Housekeeping on request

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Long-term renters welcome.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at The Sterling Condesa?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.

Are pets allowed at The Sterling Condesa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Sterling Condesa?

Yes, there's free self parking.

What are the check-in and check-out times at The Sterling Condesa?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:30 AM.

What is there to do at The Sterling Condesa and nearby?

The Sterling Condesa has an outdoor pool and a health club.

Does The Sterling Condesa have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a microwave and cookware.

What's the area around The Sterling Condesa like?

The Sterling Condesa is a short 6-minute walk from Chilpancingo Station and 17 minutes' walk from World Trade Center Mexico City.

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Reviews

The Sterling Condesa Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great responsive admins that will help with anything needed. Some of the best design and artwork I have seen in a while in a temp stay, it stood out. Easy access and nice location.
Verified review

10/10 Exceptional

The Studio is modern and cozy, perfectly located and the staff was super friendly and incredibly accommodating. Will definitely stay here again, 10/10
Verified review

10/10 Exceptional

We loved staying here. The staff was amazing. Rosa and Angeles were so accommodating and helpful. Our room was clean and spacious. We will definitely stay here again.
Verified review

10/10 Exceptional

Really enjoyed staying here. Staff was friendly and attentive, the room is spacious and clean. Comfy bed. Blackout curtains. Access to an outdoor hot tub and washer/dryer. All around great place!
Verified review

10/10 Exceptional

I stayed here with my family for about a week. We booked multiple rooms and everyone had a great experience. The property is new, clean, and well decorated with elegant furniture. It has all the appliances you need and even a laundry room downstairs. The location is also very good in the heart of Condesa. The self check-in process is smooth and they keep in touch on WhatsApp for any inquiries throughout your stay. I would definitely come back here if I'm in Mexico City again!
Verified review

10/10 Exceptional

As described and shown in pictures. My stay was comfortable. The room was spacious and clean. The area felt safe with a lot of restaurants that were walking distance. Their amenities were great! I would highly recommend and would be staying here again.
Verified review

10/10 Exceptional

Superb accomodation. Great location - for me. Big, airy, clean rooms with fantastic bed and bedding. No street noise at all. I slept superbly until 5am each morning when the guest upstairs thought dragging a chair across a tiled floor would be sociable! Not the Sterling's fault of course, just inconsiderate guest. Tiny pool/Jacuzzi but probably all you need. Big sun terrace with seating and recliners. Excellent coffee and snack shops along the road. Lounge room upstairs is large and bright and airy.
Verified review

4/10 Fair

The place itself was beautiful and very clean but getting in contact with the staff was entry impossible. I messaged them about the wifi not working 3 separate times and got an automated email with no resolution. Also, the night before we checked out they finally decided to drop off the key (we had been manually inputting the code). The worst part is they left it on the door handle WHILE WE WERE GONE. We got home around 9pm from our excursion. Anybody could have made their way into the room and stolen our belongings/passports/cash. Makes no sense why they would leave the key out in the open like that especially the night BEFORE we checked out. We were having a hard time figuring out how to use the key fob and the door wouldnt open with the code we had been using the whole time. In a panic, I had tried calling the number provided for assistance and they were all either disconnected or just hung up. Thankfully our neighbor had going the same trauma and showed us how it use it. The place was nice and centrally located but wouldnt stay again because of the poor management.
Verified review

10/10 Exceptional

We loved this hotel Located on a quiet street but literally around the corner from restaurants, pharmacy and so much more. The room was large and well-furnished. The bed was comfortable. The bathroom was also very comfortable to use. We loved the rooftop terrace for the continental breakfast. I would DEFINITELY stay here again.
Verified review

6/10 Good

Clean and well-located place. Checking in was a little confusing as there was a delay on receiving instructions but I think this is an issue with Expedia’s messaging system. The amenities are fine but the hours to use the jacuzzi are not realistic. Better to book for long-term stays I suppose. Also there was no working internet our entire stay which would have been good to know in advance.
Verified review

10/10 Exceptional

Everything exceeded expectations
Verified review

10/10 Exceptional

We found a gem! New building and it was very clean.
Verified review

10/10 Exceptional

The location was on point, close enough to the good spots without the noise of the party side of the city. The room was clean and beautiful. The staff was very attentive and answered to my concerns very quickly, great communication! I only wished that the bathroom had shampoo and conditioner like every other Airbnb I had stayed. The amenities were great, however the pool was a bit dirty so I didn’t want to use it. Overall it was a great experience and I do recommend this place! :)
Verified review

10/10 Exceptional

The room was super clean and came with some good amenities. Although we did not use the kitchenette, we did appreciate it being available. The Wi-Fi was good. It was really great being able to set and control the mini split for air conditioning. Location was central so it was a sort Uber ride to lots of good areas. One complaint is that there was only a front desk person present about 10% of the time. I had a delivery that I could not receive because I was late to return to the hotel and there was no staff present to receive it. I'm sure it could have been arranged to have staff present if I contacted a hotel representative via phone, but that is an inconvenience I would prefer not to try to plan and coordinate. Aside from the lack of actual staff present onsite, there are no complaints whatsoever.
Verified review

2/10 Poor

Would not recommend if you value safety, comfort, or a responsive host. The walls are incredibly thin, you can hear everything from the hallway and neighboring rooms. Our AC didn’t work, and despite reporting it, no one ever came to fix it. The bigger issue, was safety. There’s no security, and the front desk leaves at 6pm. Around 2am, we were woken up by loud banging and furniture moving. What made it worse was that we hadn’t seen any other guests in the building, so we genuinely didn’t know where it was coming from. We tried contacting management but got no response, which only added to the concern. We felt unsafe and barely slept. In the morning, the building manager, Rosa, finally responded. We explained everything and even shared a video of the noise continuing at 8am. Instead of looking into it, she dismissed our concerns and told us to leave, simply because we mentioned we had considered calling the police out of concern for our safety when no one responded overnight. She then escalated things by threatening to call the police on us, rather than trying to understand or resolve the situation. We missed a tour reso, and had to move hotels. We ended up staying elsewhere, which was actually cheaper and significantly better (ULIV, for those wondering). The refund process has also been frustrating and poorly handled. Rosa’s lack of responsiveness, rude behavior and basic concern for guest safety is alarming. Instead of working with us, we felt dismissed and blamed.
Verified review

10/10 Exceptional

Un espacio tranquilo, bien ubicado y el Personal es muy agradable
Verified review

10/10 Exceptional

EN: We had an exceptional stay. We were able to check in easily and instruction was very easy, same with checkout. Incredibly secure building with nice studio apartment style rooms. We will absolutely be staying again. Great walking to Roma Rorte and Condessa, very many restaurants and bars close by. SP: Tuvimos una estancia excepcional. Pudimos registrarnos fácilmente y la instrucción fue muy fácil, lo mismo con el registro de salida. Edificio increíblemente seguro con bonitas habitaciones estilo estudio. Definitivamente nos quedaremos de nuevo. Gran paseo a Roma Rorte y Condessa, muchos restaurantes y bares cerca.
Verified review

10/10 Exceptional

Me gustó absolutamente todo. El loft está muy bonito, limpio y se ve que todo está nuevo. Las camas son muy confortables y tiene aire acondicionado que eso ayuda durante el día. Los encargados son muy atentos y amables, desde el día uno me trataron súper bien. Está en buena ubicación y pesar de estar cerca de una avenida no se escucha tanto ruido. Me encantó, volvería sin duda
Verified review

10/10 Exceptional

Lo que me gusto que se encuentra céntrico y alrededor del mismo de encuentran restaurantes , tiendas comerciales, panaderías etc.
Verified review

10/10 Exceptional

Lugar muy agradable y cómodo, la distribución de espacios es perfecta, personal bastante amable la chica de recepción, suficientes toallas de baño, lugar limpio en zona tranquila, cuenta cln internet y aire acondicionado, por la zona hay varios lugares para ir a comer y cafés
Verified review

10/10 Exceptional

Está muy bien ubicado, las instalaciones nuevas, excelente atención por parte de Rosa.
Verified review

10/10 Exceptional

Excelente ubicación
Verified review

10/10 Exceptional

La propiedad es muy linda, limpia y muy céntrica, cuenta con una pequeña alberca, terraza y gimnasio, de mis hospedajes favoritos en Ciudad de México!
Verified review

10/10 Exceptional

No lo usamos
Verified review

10/10 Exceptional

Si, solo estaba muy caliente podrían moderar la temperatura