We stayed here for three nights. The place is more a serviced residence than a hotel, and well, while we liked the big size of the room, king bed, kitchentte, crib for our little one, location near the MTR and tram, and good housekeeping, we had a few issues. Our check-in was delayed because the room was still being cleaned, one of the male receptionists was really rude with HORRIBLE English I could barely understand, the power sockets were the HK standard and so I had to use an adapter provided by the front desk and the bathroom sink leaked (it got fixed fast). Would we stay here again? I think so but well, it could use a bit of improvement