Location - close to the harbour and many small Portuguese restaurants right outside the door. Close to the supermarket and the church as well.
Room - since the streets in this area are quite narrow, the room comes at eye level with the neighbours, there are shutters in the windows if you want privacy. The water pressure in the shower wasn't great and, even though clean, the bathroom didn't feel super fresh. You can feel the springs in the bed and the pillows were lumpy.
Staff - only met with one member of staff, the hostess. At first she seemed quiet and reserves but she warmed up. She seemed to be working all the time, she was always available.
Overall, the hotel was great for anybody who won't spend a lot of time each day in the room. It was clean and had a good location.