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Master Gramado Hotel

3.5 star property
Family-friendly hotel with 2 outdoor pools, near Gramado Covered Street

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Photo gallery for Master Gramado Hotel

Poolside bar
Reception hall
Front of property
Lobby sitting area
Family Room (Especial)
In the heart of Planalto, Master Gramado Hotel offers a warm welcome with a breakfast buffet, rooftop terrace and swim-up bar. Families can enjoy 2 outdoor pools and playground while staying connected with in-room WiFi. Previous guests loved the multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Swim-up bar
  • Room service
  • Conference center

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $124
CA $128 total
includes taxes & fees
Jun 17 - Jun 18

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Family Room (Superior)

Family Room (Superior)

Family Room (Superior)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

1 bedroom, minibar, in-room safe, desk

Junior Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (Especial)

Family Room (Especial)

Family Room (Especial)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Living area

Premier Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

1 bedroom, minibar, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room Superior

1 bedroom, minibar, in-room safe, desk

Triple Room Superior

  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment Classic

1 bedroom, minibar, in-room safe, desk

Apartment Classic

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Superior

1 bedroom, minibar, in-room safe, desk

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Deluxe

1 bedroom, minibar, in-room safe, desk

Apartment Deluxe

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Master With View

1 bedroom, minibar, in-room safe, desk

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Superior

1 bedroom, minibar, in-room safe, desk

Triple Room Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
Indoor pool, sun loungers

Bella Gramado Resort & Spa by Gramado Parks

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 471 reviews
The price is CA $108
CA $123 total
includes taxes & fees
Jun 24 - Jun 25
Bella Gramado Resort & Spa by Gramado Parks
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About the area

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • Mini Mundo - 6 min walk - 0.5 km
  • Gramado Central Avenue - 9 min walk - 0.8 km
  • Sao Pedro Church - 12 min walk - 1.0 km
  • Black Lake Park - 12 min walk - 1.0 km
  • Gramado Covered Street - 13 min walk - 1.1 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
  • Salgado Filho Intl. Airport (POA) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Placing you within a 15-minute walk of Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness center, a seasonal outdoor pool, and a children's pool.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 234 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (BRL 35 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting room
  • Conference center (2207 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Front entrance ramp

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Children & extra beds

  • Rollaway beds are available for BRL 110 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 66 per pet, per day

Parking

  • Self parking costs BRL 35 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

Is there a pool at Master Gramado Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Master Gramado Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 22 lbs per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Master Gramado Hotel?

Yes. Self parking costs BRL 35 per day. Parking spots may be limited.

What are the check-in and check-out times at Master Gramado Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is noon.

What is there to do at Master Gramado Hotel and nearby?

Master Gramado Hotel has 2 outdoor pools and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Master Gramado Hotel?

Yes, there's an onsite restaurant.

What's the area around Master Gramado Hotel like?

Master Gramado Hotel is a short 12-minute walk from Gramado Covered Street and 5 minutes' walk from Mini Mundo.

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Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

A good cost x benefit
Samuel, 2-night family trip
Verified Expedia guest review

6/10 Good

It was Just ok
Samuel, 2-night family trip
Verified Expedia guest review

6/10 Good

The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
scott, 1-night family trip
Verified Expedia guest review

8/10 Very good

Simple, but paid parking

Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Central but nothing special

The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

pets and pandemic

We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Marcelo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lea, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

They could be so good..only if....

-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Jean Pierre, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Tony, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for children and family

Short holiday with family including kids with 9 years and 6 years old.
Luis G, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good value hotel

Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Second time, not so perfect as first

Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Lovely quiet location in the woods, ... and...

only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.
Verified Expedia guest review

10/10 Exceptional

Hotel mto bom.
Kerly, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Mofo e abandono

Infelizmente as expectativas relacionadas ao preço pago pelo quarto não foram atendidas. Box do chuveiro cheio de limo e mofo, camas muito antigas e barulhentas, cheiro de mofo no quarto, paredes descascando por todo o hotel, carpete do corredor imundo, todo esse relato fiz na recepção no checkout e me ignoraram e disseram que não seria ali que eu teria que reclamar. Única alegria foi o café da manhã que era completo
Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MIL

Você pudesse dar uma nota maior que 10 eu daria nota 1000, tudo maravilhoso, incrível, so tenho a agradecer pela oportunidade de ter estado la. Com certeza voltarei.
Luiz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anderson, 1-night trip
Verified Hotels.com guest review

6/10 Good

Razoável

Achamos a espera para o check in demorado, e quando foi feito, nos deram as chaves de um quarto que estava ocupado. Por sinal, chegamos a entrar no quarto e nos deparamos com outros hóspedes lá. Com isso, tivemos que retornar a recepção para nos encaminharem ao quarto correto. A internet só funcionava para whatsapp e mais nada, péssima. O café da mãe estava bom, mas já nos hospedamos outra vez e achamos que nessa hospedagem, deixou um pouco a desejar. Elogiamos o espaço kids, muito bem equipado e atrativo. A localização é muito boa.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

PRISCILA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

alessandro, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Guilherme, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Catia, 3-night trip
Verified Hotels.com guest review

6/10 Good

Deixa a desejar

Os funcionários da recepção são poucos receptivos, salada de fruta azeda, avisei o garçom e ele fingiu indiferença. O quarto com cheiro de mofo e o cobertor tive dúvidas se havia sido lavado. Café da manhã estava bom mas pra mim que tinha ido no glamour da serra e no fioreze antes vi que é inferior. Restaurante não é bom, é uma lanchonete. O ponto alto do hotel e a brinquedoteca que é grande as moças de lá são atenciosas e s vista do hotel é impressionante. O hotel cobra 35 a diária do estacionamento mesmo sendo deles.
Aparecida, 1-night family trip
Verified Hotels.com guest review