Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive
Airport shuttle (surcharge)
Restaurants
Vanhollano Bakery - 1 min walk
Sate Bundo Kanduang Pekanbaru - 4 min walk
Kimteng senapelan plaza Lt. II - 2 min walk
Restaurant Anom - 3 min walk
RM Kota Buana - 6 min walk
About this property
Grand Jatra Hotel Pekanbaru
Grand Jatra Hotel Pekanbaru is a great choice for a stay in Pekanbaru. You can visit the spa to be pampered with massages, body scrubs, or aromatherapy, and Bellagio Restaurant, one of 3 restaurants, serves Asian cuisine. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness center, and a sauna.
Languages
English, Indonesian
At a glance
Hotel size
200 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 17
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 3 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Free babysitting
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Swim-up bar
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Free babysitting
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Fitness center
2 outdoor pools
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 79
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Bellagio Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine.
Enoki Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Mezzanine Lounge and Bar - Onsite lobby lounge.
Asian Barbecue - This restaurant specializes in barbecue and is located by the pool. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way, maximum occupancy 3)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru
Frequently asked questions
Is there a pool at Grand Jatra Hotel Pekanbaru?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Grand Jatra Hotel Pekanbaru?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Jatra Hotel Pekanbaru?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Jatra Hotel Pekanbaru?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Grand Jatra Hotel Pekanbaru?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Grand Jatra Hotel Pekanbaru and nearby?
Grand Jatra Hotel Pekanbaru has 2 outdoor pools and 2 bars, as well as a spa and a steam room.
Are there restaurants at or near Grand Jatra Hotel Pekanbaru?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Asian cuisine, and pool views.
What's the area around Grand Jatra Hotel Pekanbaru like?
Grand Jatra Hotel Pekanbaru is in the heart of Pekanbaru, a short 1-minute walk from Pekan Baru Mall and 12 minutes' walk from Great Mosque of An-Nur.
Grand Jatra Hotel Pekanbaru Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
6.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
22 Dec 2023
DENI
DENI, 2-night trip
Verified Expedia guest review
4/10 Fair
6 Oct 2022
My toilet was flooded with water. Drainage was stuck
Chang Ming, Carey
Chang Ming, Carey, 4-night business trip
Verified Expedia guest review
6/10 Good
7 Oct 2021
Stephen
Stephen, 7-night trip
Verified Expedia guest review
10/10 Exceptional
30 Dec 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Nov 2019
Zulfa
Zulfa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
22 Jun 2019
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef.
Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
3 May 2019
Good
Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
KU MOHD HAZIZAM
KU MOHD HAZIZAM, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
2 May 2019
Conveniently located
Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
12 Mar 2019
The location is very convenient
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
27 Feb 2019
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
26 Feb 2019
not prefer this hotel
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
18 Oct 2018
Ho Riyadi
Ho Riyadi, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Aug 2018
Overall stay - I enjoyed
Good and near to amenities.
Nandprasad
Nandprasad, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
13 Jun 2018
Won't be staying here ever again
The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
TAN
TAN, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 Mar 2018
Nice stay..Convenient location
Convenient location...attached to mall
Lots of eateries and night life
Have in house spa and gym and swimming pool
Rama Murthy
Verified Hotels.com guest review
6/10 Good
3 Mar 2018
KYAW
KYAW, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 Sep 2017
Thian Chye
Thian Chye, 1-night business trip
Verified Hotels.com guest review
6/10 Good
17 Aug 2017
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2017
Reliable hotel, comfortable stay
The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
11 Dec 2016
OK business hotel
Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
Jan Sandvig
Verified Hotels.com guest review
2/10 Poor
24 Nov 2016
Verified traveller
Verified Hotels.com guest review
6/10 Good
1 Oct 2016
Nice hotel next to shopping complex
Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall
Verified traveller
Verified Expedia guest review
8/10 Very good
18 Sep 2016
Convenient and easy access to food
Good for a short business trip
GOH
Verified Hotels.com guest review
8/10 Very good
1 Jan 2016
Highly recommended hotel in Pekan Baru.
Good location. Side by side with a shopping centre. Plenty oh shops nearby too.