Our family of five recently enjoyed a delightful stay at Sofitel Dubai The Palm, and it was an experience to remember! From the moment we arrived, the hospitality was exceptional. Special thanks to Rizwan, who was awesome throughout our stay, and Imtiyaz at check-in.
We stayed in room 9602, which was perfect with its stunning views of the Palm and the sea from the balcony. The room was spacious and well-appointed, making our stay very comfortable.
The pools were brilliant, and our kids absolutely loved them. The Gelati ice cream staff near Koru were amazing. Breakfast at Manava was a highlight each morning, offering a wide variety of delicious options.
The kids club was a godsend! Our 6-year-old was initially reluctant, but after his first visit, he loved it and made lots of friends. You can leave the kids there for up to 3 hours under staff supervision.
While we were disappointed that the Porterhouse restaurant and Laguna were closed, we thoroughly enjoyed dining at Hong Loong, Moana, and Zoya. However, paying £10 for a 750ml bottle of water was a bit steep. It would be great if water was included in the half-board package, though we understand paying for other drinks.
The spa was fantastic. It was a perfect place to relax and unwind.
The cleaning staff were super nice and ensured our room was spotless.
Our stay at Sofitel Dubai The Palm was amazing. The lovely hotel, friendly staff, and excellent amenities made it a memorable vacation. We would definitely come back again.