Ace Hotel & Suites

Photo gallery for Ace Hotel & Suites

Reception
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Ace Hotel & Suites

Ace Hotel & Suites

3.0 star property
Family-friendly hotel in Kapitolyo with indoor pool and restaurant

8.0/10 Very good

179 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is CA $126
Price available on 07/26/2022
Map
United Street corner Brixton Street, near Pioneer, Pasig, Manila, 1603
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and lazy river
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Kapitolyo
  • Shangri-La Mall - 3 min drive
  • SM Megamall - 3 min drive
  • Rizal Medical Center - 3 min drive
  • Robinsons Galleria Mall - 4 min drive
  • St Luke's Medical Center Global City - 10 min drive
  • Medical City - 4 min drive
  • SM Aura Premier - 4 min drive
  • Bonifacio High Street - 5 min drive
  • Uptown Mall - 5 min drive
  • Makati City Hall - 7 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 38 min drive
  • Manila Paco Station - 8 min drive
  • Manila Buenidia Station - 9 min drive
  • Manila Santa Mesa Station - 9 min drive
  • Shaw Boulevard Station - 15 min walk
  • Boni Avenue Station - 20 min walk
  • Guadalupe Station - 25 min walk
  • Airport shuttle (surcharge)

About this property

Ace Hotel & Suites

Placing you within a 15-minute drive of SM Mall of Asia and St. Luke's Medical Center, Ace Hotel & Suites offers an airport shuttle (available on request) for PHP 1775 per vehicle. Guests can indulge in massages or hydrotherapy, and Skygarden serves breakfast. Other highlights include an indoor pool, a lazy river, and a bar/lounge. Fellow travelers say good things about the location and nearby shopping. Public transportation is close by: Shaw Boulevard Station is just 15 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 1:00 PM - 5:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 5:00 PM
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (PHP 300 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 6 AM to 9 PM*

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's pool
  • Lazy river
  • Grocery/convenience store

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Skygarden - This restaurant serves breakfast only.
Ace Coffee Lounge - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Sky High Bar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: PHP 2000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PHP 550 for adults and PHP 550 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 1775 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for PHP 1600.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs PHP 300 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facilities are accessible for an extra charge
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace Hotel Pasig
Ace Pasig
Ace Hotel & Suites Metro Manila/Pasig
Ace Hotel Suites
Ace Hotel & Suites Hotel
Ace Hotel & Suites Pasig
Ace Hotel & Suites Hotel Pasig

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.1/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

4/10 Fair

alyssa nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mary Jo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Must Try Stay
The spa is very relaxing. The room and the hotel is very pretty as well so it's quite pricy but I can say that it's worth it.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Marjorie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

2/10 Poor

Low class hotel with low class service!
I checked in on Saturday at 1pm, lobby was like a market, so crowded. I found out that the water spa is open to the public and it is not just for Guests who have room reservation. The manager and other staff in front desk are not friendly and needs more training on how to be professional.
Maria, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Rooms were spacious. The ref was empty and did not have courtesy water or water for sale.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Water spa is great. Just hope less salt on food.
1-night family trip
Verified Expedia guest review

6/10 Good

I like this spa but the the frontline staff is very strict. We check in late because of the traffic. They ask for the confirmation papers
1-night trip
Verified Expedia guest review