10/10 Exceptional
We LOVED this crazy, eclectic, unique place. Victor was awesome, very helpful and spoke excellent English. He gave us tips on how to make the most of our shopping time. The breakfast was amazing!
Leah
Leah, 1-night trip
Fallen Angel
Luxury hotel with restaurant, near Plaza de Armas
Fallen Angel offers a romantic retreat in the heart of Cusco Historic Center. Enjoy al fresco dining, indulge in a massage at the spa, or cozy up by the fireplace with WiFi and access to a library.
Wonderful
Popular amenities
- Free breakfast
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
- Connecting rooms available
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Fitness center
- Room service
- Babysitting
- Business center
- Airport shuttle
- Shopping center shuttle
- Train station pick-up service
- Limo/town car service
- Terrace
- 24-hour front desk
For families (6)
- Children stay free
- Babysitting (surcharge)
- Rollaway/extra beds
- Connecting/adjoining rooms available
- Private bathroom
- Separate dining area
Why we love this property
Boutique luxury awaits
Discover this boutique luxury hotel in a historical district. A carefully curated decor creates a unique atmosphere that blends heritage with elegance.
Food that wows
A restaurant serves fusion cuisine with al fresco dining options. Free continental breakfast and a stylish bar create culinary adventures at this hotel.
Sleep like royalty
Hypo-allergenic bedding pairs with premium linens and memory foam mattresses. In-room massages and rainfall showers elevate luxury.
Room options
Check availability for these dates
Showing 2 of 2 rooms
Double Room
Highlights
Separate dining area
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Memory foam bed
Premium bedding
- 43 sq m
- City view
- Sleeps 3
- 1 Double Bed OR 2 Twin Beds
Suite
Highlights
Separate dining area
Individually furnished
Individually decorated
Fireplace
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
- 70 sq m
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
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About the area
Plazoleta Nazarenas 221, Cusco, Cusco, 8002
About this property
Fallen Angel
Fallen Angel is just 3.5 mi (5.6 km) from the airport and offers a shuttle. Guests can indulge in massages and enjoy Fusion cuisine at Fallen Angel, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a terrace.
At a glance
Property amenities
Room amenities
Special features
Dining
Fallen Angel - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Frequently asked questions
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Fallen Angel Reviews
Wonderful
9.4
Cleanliness
10
Location
9.4
Staff & service
9.0
Property conditions & facilities
10/10 Exceptional
What in incredible fun and interesting place to stay. Victor treated us so well and was such a gracious host on so many levels. The staff was easy to work with, the food was incredible. The other comments about water pressure are accurate, but the staff was upfront about them when we first arrived so we were able to plan around it. The staff made arrangements to pick us up at the airport and drop us off at the end of our stay. They held our luggage while we trekked for 5 days and we’re one of the most serviceable and accommodating hotel staff we have ever dealt with. Excellent service. Thanks Victor for all you did to help make our 20th wedding anniversary an incredible one!
Mike&Cindy
Mike&Cindy, 2-night trip
10/10 Exceptional
Fabulous place to stay. Great staff, terrific location, very close to city square and other areas of interest. rooms are simply amazing, but the showers are a bit crap.
richardandjohn
richardandjohn, 1-night trip
8/10 Very good
We arrived to find that there was a water issue in the suite. (No hot water at certain times of the day and no water pressure at others.) the manager, I believe, did not seem to grasp (or care) that this was an issue. However, the problem was resolved by the next day and Cesar provided us with the most wonderful breakfasts we could imagine and he was a delight to talk to. We also received wonderful service from Carlo. Thank you - we can’t wait to go back!
Nancy
Nancy, 4-night trip
10/10 Exceptional
Excelente
Excelente! El hotel está precioso, muy particular y diferente. La habitación amarilla está hermosa y muy cómoda con un balcón que da a la plaza con una vista preciosa. El personal muy atento y amable en todo momento. La comida deliciosa. Altamente recomendado!
Linda
Linda, 4-night trip
10/10 Exceptional
Amazing
Unique hotel with interesting artwork through out. Breakfast and dinner are more than excellent. Service is amazing. I’d return without hesitation.
Brian
4/10 Fair
Great restaurant, terrible hotel
On arrival you are wooed by the excentric nature of the decorations of the property, ( the owner had a large collection of kitch artworks which he used to decorate both restaurant and hotel) .
It works in the restaurant, which has also excellent food, it fails miserably in the the hotel rooms. Especially as the staff have no concept whatsoever of running house keeping or making rooms workable
Heating in rooms are non existing or extremely dangerous ( open oil fires WITH no ventilation) average room temperature 5 degrees Celsius at night), Shower mixers were broken Down, broken 1950’s fridge ( great for decoration but useless as an appliance)
Most dangerous for guests are the stairs leading to the bedrooms, which literally a death trap (uneven stair risers on a winding stairs, which would be in most countries illegal). Expedia should check their liability in promoting this place as a hotel!!!
ludo
ludo, 4-night trip
10/10 Exceptional
Fantastic Hotel
Stayed at the Fallen Angel for two nights before heading off to do the Inca trail and one night after the trek. Fantastic location at the heart of Cusco, incredible property with interesting, unique rooms and great restaurant and bar. Best of all was the service - incredible staff who looked after us so well and made our stay unforgettable.
Steve
Steve, 1-night trip
6/10 Good
Não atendeu a expectativa!
O hotel está muito bem localizado e o quarto é bem confortável, mas não atende bem quanto aos serviços. Na noite que dormimos no hotel, teve música alta até muito tarde e tivemos que reclamar. Uma atmosfera de hostel descolado, muito barulhento e com poucas formalidades. O staff não é muito atencioso e um pouco confuso. Não atendeu a nossa expectativa.
HELTON R MENDES LEAL
HELTON R MENDES LEAL, 1-night trip
10/10 Exceptional
Muy buen hotel , diferente , mucho arte y servicio
Muy bien, buen servicio, creativo , comodo
Jorge Humbert
Jorge Humbert, 1-night trip
10/10 Exceptional
Wonderfully quirky hotel with amazing staff
My wife and I spent a total of 6 nights at Fallen Angel during our Peru honeymoon, and we loved the place. Before we even arrived, they became the first hotel that's ever proactively messaged me on Expedia - asking if we needed anything, such as coordinating transportation to the hotel. We spent five nights in the yellow room, which had a loft and a balcony, then went for a 5-day trek, and then spent one night in the red room. Both rooms had wonderfully quirky and interesting art and furniture pieces, most of which have something to do with Peruvian traditional or colonial life. Uniquely, Fallen Angel also puts a lot of effort into making their bathrooms unique and interesting as well.
What stood out most with Fallen Angel for us, though, was their staff. The hotel has four rooms, and is otherwise a restaurant. All of their restaurant staff can work with hotel patrons, so while there's not really a reception desk, there are always staff around to help with anything you need. All spoke good English, and they helped us with arranging tours, taxis, 4am boxed breakfasts, and helped us work around some major protests that were going on at the time (and blocking roads in the city). They are happy treating the rooms as essentially extra restaurant tables, and serve all their food and drinks to the rooms. Breakfasts were delicious and served to the room at times that we requested. Overall, we'd very highly recommend Fallen Angel, particularly for couples.
Brooks
Brooks, 1-night trip
10/10 Exceptional
Super Funky Art Hotel- can't wait to come back!
The coolest, most funky awesome hotel I have ever stayed at anywhere in the world, and I have been traveling abroad for the last 17 years. Hotel owners are artist and designers and have brought to fruition a full eclectic vibe, right down each item on the delicious menu. I have told just about everyone I know about this place. It is an impressive sight and the rooms are as comfortable as they are beautiful.
Courtney
Courtney, 1-night trip
10/10 Exceptional
An amazingly unique hotel that must be revisited!
This is an amazing place and not like any hotel I have ever stayed at before. There is no front desk and its completely different from chain or 'fancy' hotels. We were greeted with a huge welcoming drink, had dinner and breakfast in our funky room and thoroughly enjoyed it. If you want a standard Hilton experience, do not come here. But if you want to be impressed in a new place with excellent food, amazing people and a one-of-a-kind hotel in an impressive city, this is the place for you.
Greg
Greg, 1-night trip
8/10 Very good
Nice hotel close to the center,staff make it home
Staying 6 night says all ,enjoying the hotel and places nearby
Avi
6/10 Good
Attentive Staff but Questionable Guest Rooms
I stayed at Fallen Angel from May 9-12, 2017. The hotel/restaurant is centrally located, a mere 2-3 blocks from the main square (plaza de las armas). The staff at Fallen Angel is attentive. The decor and ambiance of the hotel is super artsy. I found the room to be uncomfortable as the bathroom was composed of glass walls and some flimsy white curtains so there was no real privacy, in addition, the level of cleanliness was questionable. The kicker came on our last night when we returned from a full day tour and found no running water. When we asked the manager, she told us the whole city of Cusco shut down their water. We went out to do some shopping hoping the water would turn back on and asked around. Turns out the Cusco did have running water and the staff lied to us. The hotel offered us a complimentary dinner, which was great, but it did not make up for the fact that we could not shower or flush the toilet. The staff brought us buckets of water for the night and we felt filthy and generally unhappy since this is a 4-5 star hotel without running water and the staff blatantly lied to us! I asked for a refund which I was denied. My advice to travelers is to eat in the Fallen Angel Restaurant but skip the drama, shell out an extra $200 and stay at the JW Marriott down the street if you are truly looking for the experience of a 4-5 star hotel.
Natasha
6/10 Good
Pretty but not functional
Beautiful rooms, visually pleasing. However there is a smell of mold and the music they play in the restaurant is quite loud. I had some problems with the showers. Ran out hot water. Ran out of water one night mid shower. Was covered in soap and shampoo until the next day when the water came back. The staff are very accommodating and kind. But for the price I expect more.
Verified traveller
10/10 Exceptional
Amazing hotel! Great service- Veronica was fantastic. The breakfast was wonderful.
Catherine
10/10 Exceptional
Recomendo
Hotel muito confortável, excelente ducha, quarto grande, lençóis limpos e bom café da manhã. Cumpriu perfeitamente com a proposta de ser o quarto para uma noite de descanso antes de subirmos para Machu Picchu.
Leonardo
6/10 Good
Experiência ruim
Não há recepção no hotel e quando chegamos não tinha ninguém para nos receber. O Quarto Azul q ficamos nas 2 primeira noites é horrível. O banheiro fede demais, algo insuportável. A banheira é no meio do quarto, sem nenhum conforto. Durante a madrugada a caixa do sanitário estourou e acordamos com água por todo o quarto. No dia seguinte passamos para o Quarto Rosa, muito confortável e agradável (outro nível) mas, quando fui tomar banho, a água acabou e só pude tomar o banho na manhã seguinte. Enfim, foi uma experiência infeliz. Tem funcionários muito solícitos, bom café da manhã mas, só isso não basta!
Leonardo
10/10 Exceptional
best hotel i have ever stayed in
the most beautiful hotel i have ever stayed in, I loved every minute and the room was amazing. The staff could not have been more helpful. Will 100% return.
lucyt
10/10 Exceptional
Very good service and location!
We loved our stay in Cusco, it was wonderful! The staff at Fallen Angel was amazing and so welcoming...they were very helpful in booking our transportation, they even had a breakfast to go ready for us as we left for an early tour. The beds were so comfortable, we would definitely come back!
Verified traveller
10/10 Exceptional
hotel interesante en concepto
excelente desayuno.
Muy buena atención.
El baño interno, no es muy cómodo.
Leonardo F
6/10 Good
Hotel no parece hotel
No es agradable entrar por un restaurant a tu hotel.
Verified traveller
10/10 Exceptional
Insolite et bon
Un endroit insolite et inattendu en plein cœur de Cuzco. Tout est bien !!! Mention particulière pour la deco "délirante", le service et l'accueil .
Verified traveller
8/10 Very good
Muy buen hotel y la decoración impresionante
Una muy buena opción para descansar mientras recorres Cusco. La ubicación y el personal hacen aún más amena la estadía
Ed
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