Rates itself as a three star hotel but more like a hostel with private rooms rather than dorms. No soap to wash your hands in the bathroom, no hand towels provided, no bottled water in the rooms as you arrive, no trash bin in the bedroom, no refrigerator provided, lumpy uncomfortable mattresses, pillow covers that are too small for their their pillows, 1/5 of a toilet roll and no replacement, a bad smell from the plumbing every time you walk into the room. Ask for the manager and you get "The manager is not available." Ask about the lack of amenities such as toilet soap and trash cans and the answer is "We are are a budget hotel." Hello? Three star hotels or one star? DO NOT BOOK THIS HOTEL, worst hotel I have ever stayed in in Asia! Thankfully Hotels.com were able to refund my remaining nights and I got a REAL three star hotel at a cheaper price in a better area. Be warned!