6/10 Good
25 Oct 2024
Average stay
We had an adequate stay at this hotel. It is definitely not luxurious and I wouldn't class it 5 stars. A low 4 stars at best, but as long as you don't expect luxury staying there, it's fine.
Reasons for this review:
The hotel is clearly quite dated and the rooms aren't in 100% condition. EG our apartment had quite a bit of mould in the corner of the living room and bedroom walls. The curtains were very dated and the couch was very, very worn.
We did all inclusive, which gives you access to all the food across the properties in Algarve. The main hotel restaurant had an ok selection but not amazing. It was pretty clear that the staff at the restaurant did their best but they were not staffed adequately because every meal time the tables were not adequately re-set in a timely manner after diners left. Likewise the food was not replenished fast enough and often many dishes were missing for a long time before being replenished.
We visited a number of the different restaurants and only the aqua restaurant had a kids menu, which made it challenging with kids as not all the staff were very accommodating about making adaptations for the kids.
The alcohol selection for all inclusive wasn't great. Very basic and dated cocktails and the quality of the beer and wine honestly was not good.
The pool entertainment was pretty basic.
Overall this place was ok but as you can see from above it certainly wasn't luxurious.
Dikla
Dikla, 7-night family trip
Verified Hotels.com guest review
