I was quite ill when I arrived & they kindly upgraded to a deluxe king. The room was spacious & clean, & the bed comfortable, but the good ends there. They promised me wifi access - I was flat on my back in bed for three days & hoped to use the time to work. They managed to get it working once for about 20 minutes but then never again, and just continued to lie, saying it WAS working, or that it was my devices, etc. The bathroom stank so bad of sewer gases it made me retch. There was never hot water - only lukewarm. There was no do-not-disturb sign in the room so staff was continually knocking on the door. From my sickbed, I would yell "no thank you" or "later please" but they just persisted, to the point where they turned the knob & shook the door, trying to get in. I KNOW they could hear me, because I could hear them clearly, yelling at one another and arguing as they made their way down the hall, cleaning rooms. At one point a manager even stood in the hall berating an employee for 10 minutes at the top of his lungs. They park buses along the side of the hotel that fronts the rooms & yell every night to get them jockeyed in, then the buses run their engines & A/C for hours, making it difficult to sleep. The last day they actually blocked my phone so I couldn't call reception. I'd told them on arrival that I'd stay 5 add'l days but after 3 days couldn't take any more & said I'd be leaving the following morning. They tried to hold me up for 50% of the price of those 5 nights