8/10 Very good
15 Dec 2024
A mixed bag
Staying at Fa was truly a mixed bag; moments of bliss and delight but times of frustration. There was plenty of parking and the location in Helmsley is beautiful.
The welcome at hotel and spa reception was par excellence. The quality of the evening meal (food and service) was wonderful. A true highlight of the stay. In the room, there was a great selection of teas, etc, the dressing gowns were well proportioned and the shampoo, etc lovely smelling. The spa had a lovely relaxation room and there was still and sparking water en tap. The spa itself was tepid - lukewarm steam room, no cold shower and a sauna that you had to be 6 foot to comfortably sit in otherwise it was a real jump on to the bench. I'm 5'6" and the 1st level was at hip height for me. Our room (no 5) was over the bar and function room which was rowdy and we couldn't get to sleep for the noise which went on till midnight. The TV is potentially smart but these functions have been deactivated. The TV has obviously not been retuned for a while ( another finction deactivated) as Al Jezeera news was still tuned to 235 - this moved about 3 months ago. The breakfast was tasty but too few staff, meaning a wait if 15 mins to get your order taken. I would go back but ask for a room away from the bar and have kess expectations of the spa.
Jane
Jane, 1-night trip
Verified Hotels.com guest review
