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Promenade Hotel Kota Kinabalu

4.0 star property
Waterfront hotel with 2 restaurants, near Imago Shopping Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Promenade Hotel Kota Kinabalu

View from room
Exterior
Lobby
Lounge
Free minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Non-smoking
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • 2 coffee shops/cafes
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Convenience store
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is CA $86
CA $96 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access

Executive Suite with Club Lounge Access

Highlights

Separate dining area
Air conditioning
Executive Lounge
Free minibar items
LCD TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Bidet
Private bathroom
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double or Twin Room, Non Smoking, Bathtub

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, Non Smoking, Bathtub

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Shower/tub combination
  • 29 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room

Free minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Bidet
Hair dryer
Private bathroom
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Promenade Superior Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Superior with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Superior with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Double Room

Free minibar, in-room safe, desk, blackout drapes

Junior Double Room

Highlights

Air conditioning
Free minibar items
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Bidet
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade Deluxe Suite with Club Lounge Access

Free minibar, in-room safe, desk, blackout drapes

Promenade Deluxe Suite with Club Lounge Access

Highlights

Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel

Free breakfast
Free parking
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (149)
The price is CA $72
CA $88 total
includes taxes & fees
Jan 13 - 14 Jan 2025
Holiday Inn Express Kota Kinabalu City Centre, an IHG Hotel
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About the area

Map
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah, 88000

What's nearby

  • Kota Kinabalu Esplanade - 5 min walk - 0.4 km
  • Centre Point - 6 min walk - 0.5 km
  • Imago Shopping Mall - 9 min walk - 0.8 km
  • Gaya Street Sunday Market - 19 min walk - 1.7 km
  • Suria Sabah Shopping Mall - 2 min drive - 2.3 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 8 min drive
  • Tanjung Aru Station - 7 min drive
  • Putatan Station - 16 min drive
  • Kawang Station - 25 min drive

Restaurants

  • ‪M Club - ‬6 min walk
  • ‪Big Fish - ‬5 min walk
  • ‪Dynasty Restaurant 皇朝酒樓 - ‬1 min walk
  • ‪Promenade Breakfast Buffet - ‬1 min walk
  • ‪Aachi Curry House - ‬5 min walk

About this property

Promenade Hotel Kota Kinabalu

Promenade Hotel Kota Kinabalu offers a great location, putting you within just a 10-minute walk of Imago Shopping Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Promenade Cafe, one of 2 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 coffee shops/cafes, a bar/lounge, and a snack bar/deli. Fellow travelers like the overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 446 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (8396 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Dining

Promenade Cafe - Overlooking the pool, this buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Dynasty Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This bar specializes in Fusion cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MYR 46 for adults and MYR 23 for children

Children & extra beds

  • Rollaway beds are available for MYR 100.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Promenade
Promenade Hotel
Promenade Hotel Kota Kinabalu
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu, Sabah
Promenade Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel
Promenade Hotel Kota Kinabalu Kota Kinabalu
Promenade Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Hotel Kota Kinabalu offer free cancellation for a full refund?
Yes, Promenade Hotel Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Promenade Hotel Kota Kinabalu?
Yes, there's an outdoor pool.
Are pets allowed at Promenade Hotel Kota Kinabalu?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Promenade Hotel Kota Kinabalu?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Promenade Hotel Kota Kinabalu and nearby?
Promenade Hotel Kota Kinabalu has an outdoor pool.
Are there restaurants at or near Promenade Hotel Kota Kinabalu?
Yes, there are 2 onsite restaurants, featuring Fusion cuisine and pool views.
What's the area around Promenade Hotel Kota Kinabalu like?
Promenade Hotel Kota Kinabalu is in Downtown Kota Kinabalu, a short 8-minute drive from Kota Kinabalu Intl. Airport (BKI) and 9 minutes' walk from Imago Shopping Mall.

Promenade Hotel Kota Kinabalu Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Another staycation at Promenade
Check-in was good and fast with such a friendly and professional staff. Room is just as requested. Only drawback is lack of switches for lighting which was replaced with digital push screen which doesn't seem to work resulting in a poorly lit room and caused inconveniences due to that. Prefer to have manual swtches for practicality.
Robert, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ching-Chiu, 6-night trip
Verified Expedia guest review

8/10 Very good

Suziewati, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff very helpful & polite.
JACKSON, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Near to the mall
Ali Rahman, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

A great hotel with an excellent service. Highly recommended.
Daniela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Value for money
Pleasant hotel overlooking the ocean and close to the central area of KK. Attentive staff and excellent food choices within the hotel and surrounding area.
Murray, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Room was ready and clean upon check-in. Will stay at Promenade Hotel again.
Rita, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Hiroaki, 3-night trip
Verified Expedia guest review

8/10 Very good

Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Yau Chun, 6-night family trip
Verified Expedia guest review

8/10 Very good

The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Joonsoo, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

nearby to airport and mall
Heng Wai, 1-night business trip
Verified Expedia guest review

2/10 Poor

Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
clarissa, 15-night family trip
Verified Expedia guest review

10/10 Exceptional

Jassica Jane, 2-night trip
Verified Expedia guest review

8/10 Very good

Spacious and comfortable room. Good location.
Ahmad Farouk, 3-night family trip
Verified Expedia guest review

8/10 Very good

Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!
Verified Expedia guest review

4/10 Fair

Fida Aina, 3-night trip
Verified Expedia guest review

4/10 Fair

Teck, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was a good stay though quick one. highly recommended place.
Leonides, 3-night family trip
Verified Expedia guest review

6/10 Good

It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Shield, 2-night trip
Verified Expedia guest review

6/10 Good

Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Shiro, 1-night family trip
Verified Expedia guest review

8/10 Very good

Room includes breakfast, comfortable beds to sleep
Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
2-night trip
Verified Hotels.com guest review

6/10 Good

Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Maree, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Hajah Zainab, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

raney, 7-night trip
Verified Hotels.com guest review