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Aparthotel

Elegant Suites Westlake

Lakefront aparthotel with spa, near West Lake

Choose dates to view prices

Thu, Jan 15
Fri, Jan 16
January 2026
14
February 2026
Experience the tranquility of West Lake at Elegant Suites Westlake, where a serene garden and playground create a soothing atmosphere. Treat yourself to luxurious pampering at Elegant Spa, or explore nearby Syrena Shopping Center and Tran Quoc Pagoda. The on-site restaurant Camellia serves up delicious meals throughout the day.
VIP Access
Wonderful

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • 135 apartments
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Free area shuttle
  • Children's pool
  • Room service
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Kitchen
  • Second bathroom
  • Separate bathtub and shower

Why we love this property

Lakeside luxury living
Marvel at the serene lake views from this luxury aparthotel. Wander through the beautiful garden with its thoughtfully curated decor.
Luxury bathing retreat
Slide into plush bathrobes after enjoying jetted tubs or hydromassage showers. Blackout drapes and premium bedding ensure deep sleep in this luxury aparthotel.
Business meets bliss
Located in a business district, this aparthotel offers a conference center and business amenities. After work, indulge in spa services and unwind at two bars.

Room options

Showing 5 of 5 rooms
Separate tub and shower, jetted tub, hydromassage showerhead
Premium bedding, minibar, in-room safe, desk
Studio, City View
Premium bedding, minibar, in-room safe, desk

Studio, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed
Balcony view
Apartment, 2 Bedrooms, Garden View
Apartment, 2 Bedrooms, Garden View
In-room dining

Apartment, 2 Bedrooms, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 123 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
Separate tub and shower, jetted tub, hydromassage showerhead
Premium Apartment, 1 Bedroom, Garden View
Premium Apartment, 1 Bedroom, Garden View
Premium Apartment, 1 Bedroom, Garden View

Premium Apartment, 1 Bedroom, Garden View

Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
Separate tub and shower, jetted tub, hydromassage showerhead
In-room dining
Premium bedding, minibar, in-room safe, desk
In-room dining

Apartment, 3 Bedrooms, Garden View

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Washer/dryer
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
Deluxe Double Room | Bathroom
Deluxe Double Room | View from room
Deluxe Double Room
Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
LCD TV
Washer/dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The Hanoi Club Hotel & Residences
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About the area

Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

What's nearby

  • West Lake - 5 min walk - 0.5 km
  • Syrena Shopping Center - 7 min walk - 0.6 km
  • Trinh Cong Son Walking Street - 4 min drive - 2.2 km
  • Lotte Mall Tay Ho - 6 min drive - 3.3 km
  • Ho Tay Water Park - 6 min drive - 2.2 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 12 min drive
  • Hanoi Railway Station - 17 min drive
  • Ga Thuong Tin Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Habib - ‬6 min walk
  • ‪Bahn Mi Belly - ‬2 min walk
  • ‪Milk & Honey - ‬6 min walk
  • ‪The Bottle Shop - ‬4 min walk
  • ‪Bún Chả Vân Quyết - ‬4 min walk

About this property

Elegant Suites Westlake

At Elegant Suites Westlake, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. You can visit the spa to indulge in Thai massages, facials, or reflexology, and Camellia serves breakfast, lunch, and dinner. 2 bars/lounges and a children's pool are other highlights, and apartments feature jetted tubs and kitchens. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 135 apartments
    • Arranged over 16 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite extended parking (fees apply)

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*

Offsite

    • Free area shuttle within 5 km

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Hot tub
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • 1 treatment room
  • Body scrubs
  • Facials
  • Thai massages
  • Couples treatment room(s)
  • Reflexology

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Refrigerator
  • Microwave
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 35 per night

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Jetted bathtub
  • Free toiletries
  • Slippers
  • Bathrobes
  • Towels provided
  • Hair dryer (on request)
  • Bidet

Living spaces

  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk
  • Conference center

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Soundproofing
  • Wheelchair accessible
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013

Special features

Spa

Elegant Spa has 1 treatment room. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 35 per night

Parking

  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Frequently asked questions

Does Elegant Suites Westlake offer free cancellation for a full refund?

Yes, Elegant Suites Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Elegant Suites Westlake?

Yes, there's a children's pool.

Are pets allowed at Elegant Suites Westlake?

Sorry, pets aren't allowed.

Is parking offered on site at Elegant Suites Westlake?

Yes, there's free self parking.

Is airport shuttle service offered by Elegant Suites Westlake?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Elegant Suites Westlake?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).

What is there to do at Elegant Suites Westlake and nearby?

Elegant Suites Westlake has 2 bars and a spa, as well as a garden.

Are there restaurants at or near Elegant Suites Westlake?

Yes, there's an onsite restaurant, Camellia.

Does Elegant Suites Westlake have private hot tubs?

Yes, each apartment has a jetted bathtub.

Does Elegant Suites Westlake have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a rice cooker, and cookware.

What's the area around Elegant Suites Westlake like?

Elegant Suites Westlake is a short 6-minute walk from West Lake and 7 minutes' walk from Syrena Shopping Center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Elegant Suites Westlake Reviews

9.2

Wonderful

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.2

Property conditions & facilities

What guests liked

  • The breakfast buffet offered a wide selection of options, including both western and Vietnamese food, and was consistently fresh and good. (14 reviews)
  • The gym is spacious, well-equipped, and suitable for multiple users at a time. (5 reviews)
  • The pool is huge, clean, and well-maintained with amenities like towels, showers, and a wading pool nearby. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffRoomBreakfastRestaurantViewLocationGyms (public)Lake

10/10 Exceptional

Clean room, nice premise and good breakfast
Quoc-Anh, 7-night trip

10/10 Exceptional

Clean room, great staff, lovely room and spacious. Not too far from the old town and easy to get to from the airport. Will defiantly want to stay again. GREAT morning breakfast too!
Emma, 1-night trip

10/10 Exceptional

Gorgeous and spacious room! If you’re looking for a long stay, it has a kitchen, two full bathrooms, dining room, kitchen, washer, balcony! Wow. The breakfast was Amazing as well. Highly recommend if you’re coming to Hanoi and don’t want to stay in the city, close enough to get a grab taxi and super affordable.
Myrla, 1-night trip

10/10 Exceptional

Helpful staff spacious rooms
Jesse, 4-night trip

10/10 Exceptional

Yes restaurants near
Michael, 1-night trip

10/10 Exceptional

very nice n clean with a big swimming pool
Sota, 1-night trip

10/10 Exceptional

Very friendly staff, great customer service
Tee, 3-night trip

10/10 Exceptional

My home away from home

I have been staying here for almost 10 years on my trips to Hanoi. The recent renovations are very nice!
Megan, 4-night trip

10/10 Exceptional

Great stay with the family. Rooms were spacious and clean. Staff were incredibly friendly and helpful.
Ryan, 1-night trip

10/10 Exceptional

Great place. Large rooms and beautiful facilities.
Jeanne, 2-night trip

10/10 Exceptional

I enjoyed the surroundings and the proximity to the gym, dining area and lobby
Sheldon, 1-night trip

10/10 Exceptional

A beautiful hotel with all the extras and fantastic staff. Highly recommended
Thalia, 4-night trip

10/10 Exceptional

Very friendly and responsive staff. Very good food and nice gym. Rooms felt outdated and some areas weren’t air conditioned.
Aljermaine, 3-night trip

8/10 Very good

everything is good for 4 star
ALEX, 3-night trip

10/10 Exceptional

Beautiful property, a nice gym and pool, the food was delicious and such an amazing spread on the buffet, and the staff were all top notch!! I recommend staying here, and there’s plenty of English if that’s your first language
Brian, 2-night trip

10/10 Exceptional

Great customer service and awesome breakfast buffet. Amenities were great and staff was exceptional.
Adrian, 14-night trip

10/10 Exceptional

Really good place to stay, recommended
Stanislavs, 1-night trip

10/10 Exceptional

Check In Good, Staff friendly, Room is big and clean. Breakfast is good, Housekeeping is really good. Location is also good. Only issue is upper-level construction that starts at 9AM.
Thomas, 7-night trip

10/10 Exceptional

Beautiful spacious apartment in a great area.
Jeanne, 2-night trip

8/10 Very good

Massages were incredible!!!
Robert, 7-night trip

10/10 Exceptional

Property was nice and kept up!
Micah, 1-night trip

10/10 Exceptional

Fantastic location. Outside of the old town with its own vibe. Great restaurants, lovely area to walk but a quick ride to the old quarter. Beautiful large rooms and apartments with a fantastic pool. Staff is amazing and very attentive. Great breakfast.
Jeanne, 3-night trip

10/10 Exceptional

A classy 5 star hotel with everything you could want available..fantastic huge room with nice kitchen and great view...fabulous swimming pool gym and sauna. Staff eager to assist and amazing breakfast buffet.. Jenny was most helpful . Ideal for families with children and couples like us.
Graham, 6-night trip

10/10 Exceptional

Everythinf was very great
Manuel, 1-night trip

10/10 Exceptional

We used the gym and the pool and ate at the breakfast buffet. Our three bedroom apartment was on the 8th floor, overlooking the beautiful full size pool and landscaping, with views of the lake in the distance. We made a pot of tea and sat on the balcony most mornings. It was just lovely. The dining table was full size with seating for six. We had plenty of room to play board games. There is a TV in the living room, but not in the bedrooms. The location is great, although there is massive construction going on across the street. We did not hear any construction noise in the apartment.
Poll, view from the balcony
Primary king size bedroom
Primary bath with soaking tub
Balcony view
Helen, 4-night trip