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Aparthotel

Apart - Hotel Casa Serena

Family-friendly aparthotel with outdoor pool, near La Aurora Zoo

Choose dates to view prices

Fri, Jan 23
Sun, Jan 25
January 2026
12
February 2026
In the heart of Paseo Cayala, Apart - Hotel Casa Serena offers a tranquil retreat with an outdoor pool, children's pool, and sun loungers. Enjoy family-friendly activities like the playground and arcade/game room or unwind in the garden or at a coffee shop/cafe.
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free parking

Main amenities (12)

  • 30 apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free children's club
  • 24-hour health club
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Kitchen
  • Separate bedroom

Room options

Showing 4 of 4 rooms
Combined shower/tub, free toiletries, hair dryer, towels
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Comfort Suite, 2 Bedrooms, Kitchen | Bathroom
Combined shower/tub, free toiletries, hair dryer, towels
Comfort Suite, 2 Bedrooms, Kitchen
Comfort Suite, 2 Bedrooms, Kitchen

Comfort Suite, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 8 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Double Beds
Master Suite | Private kitchen
Master Suite | Private kitchen
Master Suite | Private kitchen
Master Suite | Private kitchen

Master Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 2 bedrooms
  • Sleeps 4
  • 3 King Beds
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated

Grand Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 2 bedrooms
  • Sleeps 3
  • 3 King Beds

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About the area

Map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala

What's nearby

  • Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
  • Avenida La Reforma - 6 min walk - 0.6 km
  • Oakland Mall - 8 min walk - 0.7 km
  • Embassy of Mexico in Guatemala - 13 min walk - 1.1 km
  • U.S. Embassy in Guatemala - 14 min walk - 1.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Casa Escobar Z10 - ‬1 min walk
  • ‪Hacienda Real - ‬3 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Mr Sushi Zona 10 - ‬1 min walk

About this property

Apart - Hotel Casa Serena

Located just 3.1 mi (4.9 km) from the airport, Apart - Hotel Casa Serena offers a shuttle (available on request). After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A free kid's club and a 24-hour health club are offered, and in-room conveniences include dryers and refrigerators.

At a glance

Property size

    • 30 apartments

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site

Transfers

    • Airport shuttle from 7:00 AM to 4:00 PM*

Offsite

    • Area shuttle within 5.50 kilometers*

Other information

    • Designated smoking areas

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge) up to 5.50 kilometers
  • Car recommended

Family friendly

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Rollaway/extra beds: USD 50.0 per night

Bathrooms

  • Shower/tub combination
  • Free toiletries
  • Towels provided
  • Hair dryer
  • Shampoo

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 50-inch Smart TV with cable service
  • Arcade/game room

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 15 per pet per day
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Free newspapers
  • Mosquito nets
  • 24-hour front desk
  • Vending machine

Location highlights

  • In the shopping district
  • In the city center

Things to do

  • 24-hour health club
  • Outdoor pool access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Outdoor lighting

General

  • 30 rooms
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way, maximum occupancy 5)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 15 per night
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property is professionally cleaned.

Also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Frequently asked questions

Does Apart - Hotel Casa Serena offer free cancellation for a full refund?

Yes, Apart - Hotel Casa Serena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Apart - Hotel Casa Serena?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Apart - Hotel Casa Serena?

Yes, pets are welcome. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 15 per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Apart - Hotel Casa Serena?

Yes, there's free self and valet parking. Parking spots may be limited.

Is airport shuttle service offered by Apart - Hotel Casa Serena?

Yes, an airport shuttle is available from 7:00 AM to 4:00 PM on request. The charge is USD 20 per vehicle one-way.

What are the check-in and check-out times at Apart - Hotel Casa Serena?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.

What is there to do at Apart - Hotel Casa Serena and nearby?

Apart - Hotel Casa Serena has an outdoor pool, a 24-hour health club, and an arcade, as well as a picnic area, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Apart - Hotel Casa Serena?

Yes, there's an onsite restaurant.

Does Apart - Hotel Casa Serena have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Apart - Hotel Casa Serena have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around Apart - Hotel Casa Serena like?

Apart - Hotel Casa Serena is in Zona 10, a short 18-minute walk from U.S. Embassy in Guatemala and 20 minutes' walk from La Aurora Zoo.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Apart - Hotel Casa Serena Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

8.6

Eco-friendliness

9.6

Property conditions & facilities

10/10 Exceptional

Love this place, I stayed twice and will do it again!
Maritza, 3-night trip

10/10 Exceptional

the location was perfect. lovely decor and gardens. pleasant staff. great double room. i am coming back with family!
Gail, 1-night trip

10/10 Exceptional

Everything was perfect. location, comfort, decor, staff snd price. will definitely stay afain
Gail, 1-night trip

10/10 Exceptional

Perfect stay, first class accommodations
james, 5-night trip

10/10 Exceptional

I had a wonderful stay at Apart
CLAUDIA, 2-night trip

10/10 Exceptional

Clean and great rooms and also all staff .
Sandra, 1-night trip

10/10 Exceptional

The staff was amazing
Maritza, 1-night trip

10/10 Exceptional

Always goode service from the staff and comfortable rooms
reynaldo, 1-night trip

10/10 Exceptional

Very nice stay.
Fabiola, 1-night trip

10/10 Exceptional

All fine
ANGEL FARID, 6-night trip

10/10 Exceptional

Nice, quiet place to stay. Excellent service.
Juan, 9-night trip

10/10 Exceptional

Romantic with great food and beautiful pool
Meghan, 1-night trip

10/10 Exceptional

Really good value. Helpful staff
john, 2-night trip

10/10 Exceptional

Property is great. Local to all dining/bar areas. Free Parking, large size bedrooms with their bathrooms.
Dora, 3-night trip

8/10 Very good

Great place!! Everything was fine, no regrets at all
ROSSANA, 3-night trip

10/10 Exceptional

It is always a pleasure to stay at this hotel. It has everything you need. It is like a home away from Home. Staff is very friendly and genuinely care about your comfort and satisfaction.
Julissa, 1-night trip

10/10 Exceptional

The best
Katherine, 1-night trip

8/10 Very good

I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Nicholas, 1-night trip

10/10 Exceptional

I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Hanna, 2-night trip

10/10 Exceptional

Spacious and clean

I was supposed to stay at the Westin with a group but was unable to since I waited too long. This place is 3 to 4 short blocks away. Sara the front desk lady is learning English and likes to practice, which is nice. The rooms were very spacious And more than I thought it would be. Nice hot tub, but didn't swim in the pool. I would definitely recommend this place.
Kip, 3-night trip

8/10 Very good

Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.
Nelida, 2-night trip

2/10 Poor

Terrible experience
Candice, 1-night trip

10/10 Exceptional

Muy buena atencion en todas las areas
rafael, 4-night trip

10/10 Exceptional

Muy bien super lugar muy limpio
ralf, 6-night trip

10/10 Exceptional

Excelente lugar super Mantenimiento Tiene su edad pero está en excelente estado Super limpio. Habis muy grande Y el personal super friendly
ralf, 6-night trip