Riad Amssaffah

Property class: 3
Ski riad with ski shuttle, near Jemaa el-Fnaa

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Riad Amssaffah features a ski shuttle and puts you within a 10-minute walk of Le Jardin Secret. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments, or mani/pedis. Other highlights include an outdoor pool, a rooftop terrace, and a poolside bar.

Reviews

4.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Double Room, Multiple Bedrooms, Accessible, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

Traditional Suite, 1 King Bed, Non Smoking, Pool View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Comfort Triple Room

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Map
Bab Taghzout Diour Saboun Amssafah, Marrakech, 40000

What's nearby

  • Ben Youssef Madrasa - 1 min walk - 0.1 km
  • Marrakech Museum - 2 min walk - 0.2 km
  • Le Jardin Secret - 5 min walk - 0.5 km
  • Dar el Bacha Palace - 6 min walk - 0.6 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km

Getting around

  • Menara Airport (RAK) - 25 min drive
  • Marrakech Central Station - 21 min drive
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Café des Épices - ‬7 min walk
  • ‪Iraki Shawarma - ‬12 min walk
  • ‪Ristorante I Limoni - ‬8 min walk
  • ‪Nomad - ‬7 min walk
  • ‪Terrasse des Épices - ‬6 min walk

About this property

Riad Amssaffah

  • Riad Amssaffah features a ski shuttle and puts you within a 10-minute walk of Le Jardin Secret. You can grab a bite to eat at the restaurant, or indulge in massages, body treatments, or mani/pedis. Other highlights include an outdoor pool, a rooftop terrace, and a poolside bar.

At a glance

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets stay free

Internet

    • Free WiFi and wired internet access in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Ski shuttle*

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Reviews

Riad Amssaffah Reviews

4.6

4.2

Cleanliness

4.6

Location

4.6

Staff & service

4.4

Property conditions & facilities

Reviews

Verified review

2/10 Poor

This hotel is closed.

We were left in souks in dark on arrival as this hotel is closed. Do not book it. Expedia you need to take this hotel off your site immediately.
Verified review

2/10 Poor

Eine Zumutung! Nicht eine Nacht dort ausgehalten !

Alles dort dreckig und verranzt. Servicepersonal sehr unfreundlich.
Verified review

6/10 Good

Convenient stay for one night

It is a really nice house in medina, next to Jemaa el-Fnaa. The riad is nice, it has a pool, a rooftop and an outstanding architecture and interior design. However, I believe it could have been much more interesting and beautiful experience. The house is really old and has a lot to offer but it felt like empty and not maintained.
Verified review

4/10 Fair

Hotel situato nella medina

Esperienza putroppo negativa L'edificio con qualche piccola miglioramento sarebbe pefretto Detto questo Marrakech resta una valida destinazione per ogni budet
Verified review

4/10 Fair

Definitely needs an upgrade!

Well where shall I start, firstly the hotel is awful and definitely needs an upgrade but if you have a low budget then it's worth the price. Bare in mind that towels are only provided as and when and any extra need will cost you, the water is not so hot if you need a shower. The cleanliness is also very poor but the only thing good I can mention is the manager who was nice and hepful as one can be. I wouldn't go there again!
Verified review

2/10 Poor

Catastrophe

Catastrophique je me présente à la réception ils ont bienma réservation mais le riad est complet.... je suis transféré vers un autre Riad complet lui aussi et dont les prestations ne correspondent pas à ce que j ai réservé.Je termine dans une chambre en travaux rien à voir avec ma réservation
Verified review

2/10 Poor

Dravskittent...........

Flyttet derfra etter en natt, ville ikke latt hunden bo der engang..............
Verified review

8/10 Very good

Nice stay for the price

This riyad means you are truly embedded in the Madena. Whilst the Riad is a bit shabby and points to a more impressive past it is very beautiful. When one is reviewing it you need to look at the price. And I feel that, considering the price it proved a very pleasant place to stay to experience the city.
Verified review

6/10 Good

Hotel razoável!

Os espaços comuns do hotel são bons, bem arranjados e agradáveis, boa localização na Medina. O quarto pequeno, colchões desconfortáveis, casa de banho deitava mau cheiro das fossas.
Verified review

4/10 Fair

établissement pas entretenu et sale

En point positif le prix et la réceptionniste qui malgré son extrême fatigue a répondu à nos demandes et aidé dans nos démarches. En revanche les chambres sont sales et pas entretenues, c'est vraiment dommage car ce Riad à un gros potentiel. Points négatifs : issus de secours fermés à clef, carte de crédit non accepté en réalité, saleté des lieux communs , piscine et chambres, pas de possibilité de prendre un café avant 9h du matin et petit dejeuner difficilement réapprovisionné.
Verified review

4/10 Fair

Run down!

What could have been an excellent place, was run down and uncared for. The bar was empty - not even a glass in site! the people working there were totally unattentive. We have to ask for toilet roll, ask for breakfast food to be replenished. There was not a bin in the room. Our friends room had glamorous furniture but the toilet did not flush and the bucket they used to put water in it, also had a leak! Their shower did not work as well as ours did either. We had a good shower with plenty of hot water thankfully. Harry a young lad working there was our saving grace at breakfast times and he help to organise trips for us at good prices from the Riad. He was very friendly and spoke good English. However, after he left to see his family, the other people working there couldn't be bothered to get there in time for us to have breakfast at 8am on the day we left. The excuse was that they were all taking children to school. I don't think 8am is too much to ask, especially as we had paid for b & b! Location was great if you want to be in the heart and depths of the souks.
Verified review

2/10 Poor

nicht zu empfehlen

Es handelt sich bei diesem Riad um ein katastrophale "Absteige". Das Personal ist unfreundlich. Die Zimmer sind einfach nur dreckig.
Verified review

2/10 Poor

UN INCUBO... SCONSIGLIATISSIMO

Il riad è collocato in un posto orribile e pericoloso, la sera era rischioso uscire per cui tutti gli ospiti cenavano alle 18 per poi tornare nel riad a non fare nulla visto che il wi-fi funziona solo all'ingresso ma non nelle camere. Le camere avranno minimo 40 anni ma l'assurdità più grande è stata dover pagare 5€ di tassa di soggiorno extra a persona per notte, un vero furto se si pensa che la reale tassa, da me pagata in altri riad, ammonta a massimo 2,50. Lo sconsiglio vivamente.
Verified review

6/10 Good

could be a nice riad if the owners take care

The room was in used condition, few bulbs were broken as well as the venitlation in the bathroom. The whole building looks like the owner doesn't care about it anymore and doesn't try to repair or fix things. Just cleaning isn't enough.
Verified review

2/10 Poor

PROPRE MAIS PAS ACCUEILLANT

CES UN TRES BELLE HOTEL DANS LENSEMBLE MAIS LE SERVICE LAISSE A DESIREZ ET PAS QUUN PEU A PEINE ARRIVEE PAS DE BONJOUR JUSTE VENEZ COMPLETER CE FORMULAIRE ET LE FORMULAIRE ETANT FICHE POLICE... DEPLUS LIMITES AGRESSANT ET DEMANDE UNE AVANCE ET EST MECONTANT SI ON DEMANDE LA PREUVE DE REçU LES RAMPES QUI BOUGE LES ESCALIER GLISSANT OU JE SUIS TOMBER ET FAIT MAL LE DOS PAS DROIT AU CLIMATISSEUR PORTES EXTERIEUR TOUJOURS A ATTENDRE LONGTEMPS QU4ON VIENNENT OUVRIR LA PORTE PAS DE SERVIETTE DROIT AU SERVIETTE MAIS ENDROIT BIEN PLACEE PAS LOIN DE LA PLACE JEMA DIRECTE DANS LA MEDINA
Verified review

2/10 Poor

Schlechte gibt es kaum

Sehr schlecht und werde ich niemandem empfehlen Hat keiner Bewerbung verdient Zimmer und Bad nicht sauber. Beleuchtung nicht ausreichend. Kein Service ohne böse Blicke
Verified review

2/10 Poor

C'est la première fois que je mets les pieds dans

Je regrette ce voyage est de avoir choisi cet hôtel en plus ya vraiment rien à voir à Marrakech
Verified review

2/10 Poor

KEEP AWAY!! The photos on Expedia are deceptive.

When we arrived for check in the rooms were not available, although the gentleman at check-in (named khalid) decided to show us around to decided which rooms we wanted. What I saw was absolutely disgusting and beyond belief. There was a drainage leak on the first floor of the hotel. The bathrooms were unsanitary and unusable. The beds were broken at the base. The beds were not made from the night before. There was a strong aroma of damp throughout the entire Riad. There was no natural light coming into the building.
Verified review

2/10 Poor

Don't be fooled by the pics. This hotel is bad!!

When we arrived for check in the rooms were not available, although the gentleman at check-in (named khalid) decided to show us around to decided which rooms we wanted. What I saw was absolutely disgusting and beyond belief. There was a drainage leak on the first floor of the hotel. The bathrooms were unsanitary and unusable. The beds were broken at the base. The beds were not made from the night before. There was a strong aroma of damp throughout the entire Riad. There was no natural light coming into the building. Myself and my friends were forced to leave these premises as they were not even fit for a dog to stay.
Verified review

4/10 Fair

Not fit for purpose

The building is an authentic Riad, but is just too old and not well maintained, smelled of damp & contained flooded rooms and floors.
Verified review

2/10 Poor

Descuidado , sucio .

EL hotel esta sucio y muy descuidado , l.Nunca recomendaria este hotel a nadie. La ubicacion para regresar por las noches es peligrosa...las personas que lo gestionan pasan de todo..y ademas sufrimos el robo en la habitacion de una tablet..
Verified review

4/10 Fair

Muy bonito pero descuidado.el personal maleducado.

Personal poco atento y aprovechado.el hotel muy sucio.
Verified review

2/10 Poor

No es un sitio aconsejable

Sitio muy sucio te engaña la propietaria con impuestos.que ella pone aire acondicionado hay que pagar 5 euros tv.5e.ducha 3e.agua frio cucarachas suciedad muy peligrosa la zona
Verified review

2/10 Poor

degueulasse

Les chats qui dorment sur les lits cars les chambres sont ouvertes la journée. Nous sommes restés une nuit sur les 3 payées avec des puces en cadeau. Lieux pas propre du tout
Verified review

4/10 Fair

Riad conposibilidades

Hay que reconocer que la Riad es muy bonita y se nota que tuvo un gran pasado. En la actualidad se está apagando como una vela por falta de gestión adecuada. Las habitaciones son austeras pero bonitas. El servicio, pésimo. Solo hablan francés y marroquí y ningún esfuerzo por intentar entender, una única excepción es la recepcionista portuguesa, la única que aporta sentido de servicio y brillo al riad. Cuando llegamos, la habitación estaba relativamente limpia, pero en los 5 días que estuvimos no la limpiaron ni una vez. Total ausencia de toallas y ni hablemos de jabón. El desayuno austero, pero bien. Acorde con el precio. Lejos de Jamaa el fna (unos 30min) que por la medina es perderse seguro mas de una vez. En resumen. Si buscas lugar con encanto lejos de turisteo bien, si buscas servicio... Mejor busca otro