Lots of positives: comfy large bed, large room, blackout curtains, temperature and light control, powerful shower, even a tv in the bathroom. Ironing board, iron and hair dryer in room. Warm, comfy spare duvets and very comfy pillows. Walking distance to the arena and stradium. Bus stops, convenience store directly outside.
Negatives: the complimentary shampoo is awful, doesn't foam - very minor and my fault for relying on it. Convenience store over the road anyway. Red stains on the carpet in the room and corridor carpet, daughter joked is like a murder scene.
The breakfast was just awful. I'm sure I read about different options but no, 'full English' was the only hot breakfast. Chipolata was hot, bacon was warm at best, cold tomatoes sliced and not grilled, eggs and baked beans were stone cold, fridge cold. Hash browns looked decent but I don't like them. Continental options were not my thing but the pastries looked sorry for themselves, one cereal option, cornflakes, but no bowls. Toast machine was good but the bread, covered in cling film, top slices going stale/hard. Filter coffee was disgusting so had a breakfast tea and the water in the urn was just warm. The apple juice was nice, best thing about breakfast, also had oj available. Had to ask for clean plates, a random collection of odd plates was brought out, didn't look very professional. Just don't pay for breakfast if it is extra.