Viva Heavens by Wyndham - All Inclusive in Puerto Plata: Reviews, Deals, and Hotel Rooms on Hotels.com

See all properties

Save

Outdoor pool, free cabanas, pool umbrellas

On the beach, white sand, sun loungers, beach umbrellas

Overview
Rooms
Location
Amenities
Policies

All-inclusive beachfront resort with spa, near Playa Dorada Golf Course

7.6/10 Good

490 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Free parking

Free WiFi

Restaurant

Air conditioning

Price available on 06/05/2023

Playa Dorada Complex, Puerto Plata, 570000

Main amenities

Daily housekeeping
On the beach
5 restaurants and bar/lounge
Full-service spa
Outdoor pool
Outdoor tennis court
Fitness center
Beach umbrellas
Beach sun loungers
Beach towels
Children's pool
Spa tub

Feel at home

Free cribs/infant beds
Children's pool
In-room childcare (surcharge)
Private bathroom
Television
Garden

Room options

About this area

What's nearby

In Playa Dorada
Playa Dorada - 7 min walk
Embassy of the United States Dominican Republic - 7 min drive
Malecón De Puerto Plata - 8 min drive
Cofresi Beach - 24 min drive
Sosua Beach - 34 min drive
Playa Alicia - 40 min drive

Getting around

Gregorio Luperon Intl. Airport (POP) - 25 min drive
Cibao Intl. Airport (STI) - 101 min drive

Restaurants

Iberostar Costa Dorada Lobby Bar - 3 min drive
El Mercado Restaurant - 3 min drive
La Carihuela - 6 min drive
The Club at The Palms - 6 min drive
La Tarappa - 5 min drive

About this property

Viva Heavens by Wyndham - All Inclusive

At Viva Heavens by Wyndham - All Inclusive, you can spend time at the beach enjoying beach umbrellas, yoga, and volleyball, plus you'll be within a 10-minute walk of Playa Dorada. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. V Kitchen, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include a beach bar, a fitness center, and an outdoor tennis court. Fellow travelers say good things about the helpful staff and overall property condition.

All-inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Surfing/body boarding

Land activities

Bicycling

Fitness facilities

Tennis

Volleyball

Tennis rackets

Lessons/classes/games

Aerobics

Bartending

Cooking

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Hand sanitizer provided

Individually-wrapped food options available for breakfast

This information is provided by our partners.

At a glance

Hotel size

180 units
Arranged over 3 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property will accept guests of all ages starting May 3, 2023.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking on site

Other information

Designated smoking areas

Property amenities

Food and drink

5 restaurants
Bar/lounge
Beach bar
Poolside bar
Coffee/tea in a common area
Snack bar/deli

Traveling with children

Children's pool
Childcare in room (surcharge)
Children's menu

What to do

On the beach
Tennis
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing
Shopping
Golf lessons nearby
Scuba diving nearby

Services

24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Laundry facilities
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

Built in 2015
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
18 holes of golf
An outdoor pool
Full-service spa
Spa tub
Outdoor tennis court
24-hour pool access

Accessibility

In-room accessibility (select rooms)
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Visual alarms in hallways
Raised toilet seat

Room amenities

Be entertained

40-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided

Freshen up

Private bathroom
Shower only
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Daily housekeeping
In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Blend - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Pool open 24-hours
Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Viva Wyndham Heavens Adults All Inclusive Puerto Plata

Viva Wyndham Heavens Adults Puerto Plata

Frequently asked questions

Does Viva Heavens by Wyndham - All Inclusive offer free cancellation for a full refund?

Yes, Viva Heavens by Wyndham - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Viva Heavens by Wyndham - All Inclusive?

As of 4 Jun 2023, prices found for a 1-night stay for 2 adults at Viva Heavens by Wyndham - All Inclusive on 5 Jun 2023 start from CA $293, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Viva Heavens by Wyndham - All Inclusive?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Viva Heavens by Wyndham - All Inclusive?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at Viva Heavens by Wyndham - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Viva Heavens by Wyndham - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Viva Heavens by Wyndham - All Inclusive?

You can check in from 3:00 PM - anytime. Check-out time is noon.

Is there an onsite casino at Viva Heavens by Wyndham - All Inclusive?

No, this resort doesn't have a casino, but Coral Reef Casino (21-min drive) is nearby.

What is there to do at Viva Heavens by Wyndham - All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics, Pilates, and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Viva Heavens by Wyndham - All Inclusive also has an outdoor pool and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Viva Heavens by Wyndham - All Inclusive?

Yes, there are 5 onsite restaurants, featuring alfresco dining and international cuisine.

What's the area around Viva Heavens by Wyndham - All Inclusive like?

Viva Heavens by Wyndham - All Inclusive is in Playa Dorada, a short 7-minute walk from Playa Dorada. Travelers say this resort is in a good location.

7.6

Good

8.3/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

8.3/10

Eco-friendliness