Ocean Riviera Paradise All Inclusive

5.0 star property
Luxury beachfront property with free water park, near Gran Coyote Golf

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View from property
Eden Master Suite
On the beach, beach volleyball
10 bars/lounges, 4 swim-up bars, 5 poolside bars
Free minibar, in-room safe, desk, free WiFi
Sway to the rhythm of Ocean Riviera Paradise All Inclusive, a vibrant beachfront retreat near Quinta Avenida. Bask in the sun, indulge in international cuisine at one of 11 on-site restaurants or unwind with a spa treatment at Despacio. Enjoy free water park access, volleyball and basketball activities while staying connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 11 restaurants and 5 poolside bars
  • 10 bars/lounges and 4 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 3 outdoor tennis courts
  • 24-hour fitness center

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The current price is CA $530
CA $628 total
includes taxes & fees
Mar 13 - Mar 14

Room options

Available filters for rooms
Showing 19 of 19 rooms

Eden Master Suite Rooftop

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed
Private bathroom
Hair dryer
  • 186 sq m
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Private bathroom
Hair dryer
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 57 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • 57 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Sofa bed
  • 115 sq m
  • Sleeps 3

Daisy Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Sleeps 4

Privilege Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 115 sq m
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • 135 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed
Private bathroom
Hair dryer
Coffee/tea maker
  • 135.0 sq m
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Pillow menu
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

Highlights

Private plunge pool
Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed
Private bathroom
Hair dryer
  • 57 sq m
  • Sleeps 3

Eden Junior Suite Pool View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Sofa bed
Private bathroom
Hair dryer
Coffee/tea maker
  • 57 sq m
  • Sleeps 4

Eden Master Suite

Highlights

Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • 57 sq m
  • Ocean view
  • Sleeps 4

Daisy Junior Suite Garden View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

Highlights

Air conditioning
Free minibar items
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
  • 57 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.8 km
  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Punta Esmeralda Beach - 9 min drive - 6.9 km
  • Playa del Carmen Main Beach - 15 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.4 km

Restaurants

  • ‪Amaranto - ‬5 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬15 min walk
  • ‪Piano Bar - ‬20 min walk
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

Ocean Riviera Paradise All Inclusive

At Ocean Riviera Paradise All Inclusive, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from Gran Coyote Golf. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Blue Moon, one of 11 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious property include 5 poolside bars, a nightclub, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 782 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 11 restaurants
  • 10 bars/lounges
  • 5 poolside bars
  • 4 swim-up bars
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Basketball
  • Bowling alley
  • Shopping
  • Access to nearby outdoor pool
  • Free use of nearby fitness center
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Mosquito nets
  • 24-hour fitness center
  • 5 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 3 outdoor tennis courts
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Magnifying mirror

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 34 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Does Ocean Riviera Paradise All Inclusive offer free cancellation for a full refund?

Yes, Ocean Riviera Paradise All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Riviera Paradise All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Ocean Riviera Paradise All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Ocean Riviera Paradise All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Ocean Riviera Paradise All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Ocean Riviera Paradise All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Ocean Riviera Paradise All Inclusive and nearby?

Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes basketball, bowling, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Ocean Riviera Paradise All Inclusive also has 4 swim-up bars, 5 poolside bars, and a nightclub, as well as a 24-hour fitness center, spa services, and an arcade.

Are there restaurants at or near Ocean Riviera Paradise All Inclusive?

Yes, there are 11 onsite restaurants, featuring international cuisine and garden views.

What's the area around Ocean Riviera Paradise All Inclusive like?

Ocean Riviera Paradise All Inclusive is a short 9-minute walk from Playa Xcalacoco and 12 minutes' walk from Chun-Zumbul (diving site). Travelers say that the property is in a great location.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The bathroom flooded. The drain was clogged and flooded the bathroom all the way to the closet. The shower had to be replaced too. I asked to switch rooms and was promised an upgrade and it never happened
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANDRANIK, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Bad feelings
Very old Hotel everything is turned down even we stay in the privilege corner the room is very unsatisfied everything very old and not comfortable, bed very uncomfortable the beach is not exist because the rocks and the cannot be swim there at all food is mediocre a lot of everything but nothing you can eat everything didn’t look appetite it even in the special restaurants the food served called and not appealing
zhanna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall had a great stay at Ocean Riveira Paradise. The property was clean and well kept and the staff were friendly and helpful. We really enjoyed the oppotunity to interact with all the different animals that share the property. The variety of restaurants available made sure we didnt ever get bored of the food options. - There were a few minor inconveniences (A/C in our room rattled, beds were too soft, in room safe didnt work) but none of them were a big enough issue to be of concern. - I would stay at this resort again.
Kyle, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anna, 3-night trip
Verified Expedia guest review

6/10 Good

Overall beautiful resort for the money you pay for. Only con was that the sidewalks were not leveled so watch your steps.
Cmong, 5-night trip
Verified Expedia guest review

8/10 Very good

At this price point it’s pretty good. The main buffet was ok considering they are feeding thousands of people. In breakfast sometimes hard just to get a coffee or bacon. There’s a margarita Mexican restaurant where they won’t sit you as a bit group unless you’re “priveledge” even when the restaurant is empty. The bowling alley was really fun but two of six lanes were broken so always a wait. Night time entertainment was ok. Mold is clearly an issue, lots of black mold around the property. Our room was musty but after calling front desk they brought up a dehumidifier that helped. Always pretty easy to find chairs and pools were never too busy. Beach and pool there were nice although vendors were walking up, I got asked if I wanted vapes or a massage maybe a hundred times. The ocean is pretty rocky if you go in. Saw monkeys, coatis, and deer around the property. Very nice overall for the price point, would recommend
Domenic, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great restaurants, service and entertainment. Nice beach area and beach volleyball.
Stephen Charles, 8-night family trip
Verified Expedia guest review

8/10 Very good

Hui Mei, 4-night trip
Verified Expedia guest review

6/10 Good

Very expensive resort but the money is not worth the service you pay for, very old rooms, the sink did not let water through, water was dripping from the ceiling in the toilet, the beach is terrible, since there is no beach at all, it is a very small strip allocated for the beach, the food was a three, the territory of the resort itself is very small, it was very boring
Andrey, 7-night trip
Verified Expedia guest review

6/10 Good

The staff was very kind however the property needs updating, poor dining experience for large groups. Reservation process was not smooth. Breakfast was the best! Not enough entertainment.
Sariya, 6-night family trip
Verified Expedia guest review

6/10 Good

What i liked: beautiful construction, scenery, and layout, along with shuttle that rounds the resort What I didn’t like: small beach area, small and cramped elevators, staff always talks about earning commission, beach water brown
Karen, 7-night romance trip
Verified Expedia guest review

8/10 Very good

We spent a week here in a beachfront PRIVILAGE room. The room was beautiful, clean, and smelt wonderful. I know some reviews say there’s a musty smell. We didn’t have that. Our butler Hugo went over and above. He was always in contact with us and made sure our stay was going wonderfully. The food at the resort was excellent. Pools were great. Beach was a bit small and uneven but it was still ok. My one BIG complaint was the staff who worked for the members presentation. They were horrible and very unprofessional. There’s not enough characters in this review to say exactly what happened but Angel basically lied to us to get us to do the presentation. And he fed off our kindness and guilt. Ana was just a rude person. When we said we were not interested in becoming members she accused us of wasting her time and stealing commission from her. We were never interested in this presentation and said it over and over again. The staff there needs to learn how to take no as no. I was appalled at how they treated us and am very angry that they stole this vacation time from us. H10 resorts really needs to talk to them and tell them they are way too agressive. I will be telling everyone I know about their horrible behaviour.
Ronda, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent service
Mauricio, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely service and beautiful facility
Caylyn, 7-night trip
Verified Expedia guest review

6/10 Good

Leticia, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This was our second stay at Ocean Riviera Paradise and not the last. The food, especially the buffet and seafood restaurant, were excellent. The staff were very helpful and friendly. The rooms were clean and well maintained and the pool did not disappoint. Highly recommend this resort for an adults only experience in El Beso or for families!
Meena, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Tavi, 4-night trip
Verified Travelocity guest review

6/10 Good

Compared to all other resorts I’ve stayed at staff was not meeting exceptional service I’m used to while being in Mexico . Service and staff was ok. Did not make me and my group felt welcome like we’re use to
Verified Travelocity guest review

10/10 Exceptional

I loved all the differenf acitivities that went on each day and that there was a bowling alley. Loved eating at the buffet.
Jenna, 10-night family trip
Verified Expedia guest review

6/10 Good

No comments
Veenood K, 6-night trip
Verified Expedia guest review

8/10 Very good

Great value for the price
Cyrille, 11-night romance trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Expedia guest review

2/10 Poor

Brittany, 3-night trip
Verified Hotels.com guest review

8/10 Very good

We stayed there for 4 days in the Jacuzzi suite, however, we never got to enjoyed it since the jacuzzi was not functioning. Overall, the resort is extremely nice, clean, and huge. We really enjoyed our dinner at the blue moon restaurant, food was delicious and our waiter was courteous. Route 66 was also great, our waiter Angel was the best. The buffet food is mediocre at best but you're stuck eating breakfast there plus the staff there is the absolutely worst so get use it. Overall, we enjoyed our stay there, drinks were good, food is good besides the buffet, pool activities were fun and room were clean. I would totally recommend for a nice relaxing get away.
Francesseca Sarhai, 3-night trip
Verified Expedia guest review